RouteSavvy Reviews

4.6
Overall rating
Reviews

4.6
Overall rating
Reviews
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User Reviews Overview

About RouteSavvy

RouteSavvy is one of the most powerful, affordable route planning software options on the market today. RouteSavvy route planning software allows small to medium businesses & nonprofits involved in deliveries, pickups, service...

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Feature ratings

Value for Money
4.8
Functionality
4.3
Ease of Use
4.4
Customer Support
4.7

Browse RouteSavvy Reviews

25 of 25 reviews
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Jimmy
Jimmy
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 06/03/2018

We can rely on RouteSavvy.he 100% uptime is the lifeblood of what we do.

There are a variety of benefits we get from this software. The reliability and ease of use makes this a wonderful experience.

Pros

Ease of use and being user friendly is just a few of the things we love about RouteSavvy. The value for the price is outstanding. RouteSavvy is a core operating component that we use on a daily basis.

Cons

I can not find anything that needs improvement or that I like the least about RouteSavvy. If I had to dig deeper I would like to see 24 hour support for RouteSavvy.

Response from OnTerra Systems

Jimmy - Thank you so much for this 5-star review of RouteSavvy. We are glad it is helping your business prosper! - The RouteSavvy Team

Replied 07/03/2018
Bob
  • Industry: Information Technology & Services
  • Company size: 201–500 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
4

4
Reviewed on 30/08/2023

Route Savvy review

We use this to optimize routes for our technicians without issues

Pros

Creating and optimizing routes is most useful to our team. The product is easy to use.

Cons

This product fits our system nicely, i would not change anything

Emmitt
  • Industry: Marketing & Advertising
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
3
Functionality
3
Ease of Use
3
Customer Support
4

3
Reviewed on 31/08/2023

Some good, some bad

It is a useful tool, however the issues with the longitude and latitude errors do create problems in the field.

Pros

Allows me to maximize my time which allows me to see more clients per day.

Cons

It does not load addresses instead it loads longitude and latitude. This feature is not always accurate, oftentimes the location is on the opposite side of the road or just not exactly at the location you end up at. It's often further up the street or before navigation shows it. However if I manually enter a street address my navigation takes me there just fine. Lose the longitude and latitude and change it to actively upload the street address.

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Andrew
  • Industry: Philanthropy
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 01/09/2023

Great Time Saver

A Plus

Pros

Best thing about RouteSavvy is it saves time, and our volunteers love it.

Cons

Would like to see more features of the program, would also like to see some database access for it.

Dana
  • Industry: Food & Beverages
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
3

4
Reviewed on 26/02/2023

Route Savvy

Enjoy using the system.

Pros

Routing drivers is an easy task. Maps are good.

Cons

The initial route set up is not user friendly. Could be difficult for someone that does not have that experience.

Response from OnTerra Systems

Thanks for the feedback on RouteSavvy! For those who do not have time for the initial route set-up, the RouteSavvy team now offers a Route Builder Service. In the meantime, we are glad RouteSavvy is helping your business.

Replied 14/03/2023
Wallace
  • Industry: Construction
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 30/08/2023

Ease of use

Very good

Pros

Easy of importing data for route planning

Cons

Have not run into any cons at this point.

Jimmy
  • Industry: Transportation/Trucking/Railroad
  • Company size: 51–200 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 10/05/2019

Outstanding Value & 100% uptime

We have used Route Savvy the past 3 years and have never needed to call or email support other than to add users. Route Savvy is a perfect tool to have as a primary or back up for routing softwares. It is also extremely affordable. We use dynamic intelligent optimized routing solutions and Route Savvy is an excellent compliment to our systems and processes. Route Savvy is ideal for general purpose routing with ease of use. Literally no set up. They update their systems and is very user friendly. Personally, a favorite feature is the quick ability to draw shapes and capture / export the data inside the polygraph to CSV. We are a team of over 100 personnel and we see RS as a competitive advantage and one of our secret weapons.

Pros

We have used Route Savvy the past 3 years and have never needed to call or email support other than to add users. Route Savvy is a perfect tool to have as a primary or back up for routing softwares. It is also extremely affordable. We use dynamic intelligent optimized routing solutions and Route Savvy is an excellent compliment to our systems and processes. Route Savvy is ideal for general purpose routing with ease of use. Literally no set up. They update their systems and is very user friendly. Personally, a favorite feature is the quick ability to draw shapes and capture / export the data inside the polygraph to CSV. We are a team of over 100 personnel and we see RS as a competitive advantage and one of our secret weapons.

Cons

I would like to be able to optimize all stops in all shapes at once and export the data from all shapes at once.

Response from OnTerra Systems

We're glad that RouteSavvy is helping your business. Thanks for weighing in on RouteSavvy!

Replied 13/05/2019
Verified Reviewer
  • Industry: Plastics
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
3
Customer Support
5

4
Reviewed on 23/05/2019

You should be savvy to use RouteSavvy

RouteSavvy takes the edge off of routing drivers. The system is overall rather easy to use, but there are several details you will need to master to become quick and efficient at using the software.
One of the issues I have is that it seems to get memory errors when open too long or are doing intense work. caching becomes an issue and I've had to reload the browser to finish the routes without frustration.

Pros

being able to handle multiple routes at the same time.
Being able to separate stops into different folders
stop. time. minutes. to create a more realistic look at your day.
the ability to email the route link, etc...

Cons

after a short while caching becomes an issue. stops removed sometimes stay on the list.
locations or stops don't always show up on the map and you have to zoom way out and lets the locations or stops load to see them. same goes for routes.
It is somewhat difficult process to transfer stops from one route to another.
no ability to change the departure date.
The map is sometimes a bit outdated and geolocates an address wrong.

Tamiann
  • Industry: Accounting
  • Company size: 11–50 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
5
Functionality
3
Ease of Use
5
Customer Support
5

5
Reviewed on 30/09/2021

Super product!

Overall, this has been a great program. I would buy it again, despite some of the challenges.

Pros

I love that this product was able to be set up with "bulk" entry, using a spreadsheet to enter all of our locations. It made it very fast and easy to get over 500 addresses into the program. The program is easy to learn and quick to set routes. It has been an extremely cost effective solution that meets our needs beautifully.

Cons

I do not like the fact that the program is cookie based, as it means repetitive entries in routes after the main set up. This is difficult to describe, but as we have multiple changes each month, as we save routes and enter new properties into the routes, the changes don't carry forward if I have to load a route from before the changes were made to the overall main set up. As we have had a great deal of driver turnover the last 3 months, the changes have been frustrating because I'll load a project from two months ago to make adjustments, and the properties that I need to add will need to be added again into the specific project. This is inconvenient and not efficient, which is frustrating.

Verified Reviewer
  • Industry: Computer Software
  • Used for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 08/03/2018

RouteSavvy's software is very easy to learn and use.

Going paperless with weekly routes. Being able to import large route list and then break them down into more smaller sections with the tools on RouteSavvy. Creating master maps and territory maps to stay help organized. Greater productivity with optimized routes. It's also compatible with multiple mobile devices.

Pros

I've worked on a few mapping software programs during the last year and RouteSavvy is special for a number of reasons. With RouteSavvy you can have multiple stops to the yard/warehouse during one route and this can be very helpful for specific industries. I also like how easy it is to break a large route down into more manageable sections. Of course the ability to create territories, master maps and assign custom icons are some others features that make RouteSavvy special and unique. The bottom line is that RouteSavvy is a great tool for greater productivity with optimizing routes and going paperless!

Cons

I think it's difficult and frustrating for potential users to get a good feel of RoutSavvy with it's restrictions on the free 14-day account.

Response from OnTerra Systems

Thanks so much for your great comments about RouteSavvy route planning software!

Replied 13/03/2018
nasara
  • Industry: Logistics & Supply Chain
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 21/09/2019

Awesome logistics

Pros

This software is great. It gets the job done. We have been using this software for 3 years and it's worth every penny. Drivers enjoy the route sheets and it makes it nice to see what they have.

Cons

It has its glitches and if the text file.isnt perfect some places wont show up. Wish they had a way to save the start and end on the routes so when you go back in it automatically saves and you customize each territory.

Response from OnTerra Systems

Thanks for the great comments about RouteSavvy. We appreciate your insights!

Replied 30/09/2019
Barbara
  • Industry: Transportation/Trucking/Railroad
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 06/09/2019

Love Route Savvy!

Route Savvy is perfect for our courier business. Create spreadsheet, upload to route savvy and route savvy takes it from there!! EZ!!

Pros

Very easy to use, quick, has never ever booted me out in the middle of routing. Able to create route spreadsheets to provide ETA’s for our customers.

Cons

I have absolutely no dislikes, completely satisfied.

Response from OnTerra Systems

Thanks Barbara - We're so glad that RouteSavvy is helping your business!

Replied 10/09/2019
Tracy
  • Industry: Package/Freight Delivery
  • Company size: 2–10 Employees
  • Used Daily for Free Trial
  • Review Source
Value for Money
0
Functionality
2
Ease of Use
3
Customer Support
0

4
Reviewed on 20/08/2018

Missing some features

Pros

Not much. It's a mapping program that allows for more stops per route than Google.

Cons

We have a business that runs 3-4 trucks each day and this software requires the user to choose the routes prior to putting in the addresses. Similar software packages have the ability to change route stops between drivers with ease. Also, it doesn't auto-locate addresses as they are typed in, allowing for more errors.

Response from OnTerra Systems

Hi Tracy, sorry you had some issues with RouteSavvy.
You do not need to choose routes prior to loading addresses. You can upload and manipulate addresses, then use the Add Location as Stop option at any time to add locations to any route. Additionally, you can create routes using the New Route option in the Route Planner tab. You can also move stops from one route to another by removing the stop and adding to the other route using the Add Location as Stop option. Most RouteSavvy users import address from a spreadsheet, but we have a new auto-suggest coming soon that will improve this process. We would appreciate the opportunity to demonstrate RouteSavvy and help you through these issues. Contact us at [email protected]

Replied 11/09/2018
Roger
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 09/04/2018

RouteSavvy allows us to optimize delivery routes with large routes at an affordable cost.

Pros

Other software products have a limit of 25 stops per route but Route Savvy allows us to optimize routes with hundreds of stops, saving time and money. Customer support has been excellent in helping answer questions on how to use the product.

Cons

Some drivers have requested an option to make right-hand turns only for their routes which is not currently an option in Route Savvy.

Response from OnTerra Systems

Hi Roger - Thanks so much for this great review. We're glad you like RouteSavvy and that it's helping your business!

Replied 11/04/2018
Shannon
  • Industry: Environmental Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 11/05/2021

Helpful

it does what I need it to.

Pros

It's quick and easy to use for our company.

Cons

It only gives an optimized route or the route I chose. It would be nice to have multiple route options.

Andrew
  • Industry: Farming
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
4
Functionality
3
Ease of Use
2
Customer Support
0

3
Reviewed on 05/10/2021

Functional but not slick

It works to find quick routes and share them with drivers.

Pros

Route optimization works well,. Route sharing via email is great way to easily ensure your driver's have access to the route plan

Cons

Cumbersome data uploading process. No cloud based route saving info.

Luana
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 14/03/2018

Great customer service.

Pros

We needed something that was user friendly for our employees. Route Savvy was just what we were looking for. Easy to navigate and fast.

Cons

We operate several types of vehicles. Most of our vehicles are straight trucks averaging 12'6" in height. It would be nice if Route Savvy had something that would indicate where there are low bridges. This would help us a lot with routing.

Candace
  • Industry: Financial Services
  • Company size: 201–500 Employees
  • Used for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 10/05/2019

Routesavvy review

Pros

I like that I can just upload the spreadsheet and it routes the locations. We only use it at the beginning of the year to route all our audits and we certainly don't use all the features but I think it is really easy to use which is nice. I have trained several of my colleagues to use it as well.

Cons

I don't really have any cons at this time.

Response from OnTerra Systems

Thanks for the great feedback about RouteSavvy, Candace. We're glad it's helping your business!

Replied 13/05/2019
Tyson
  • Industry: Consumer Goods
  • Company size: 11–50 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 03/01/2020

Best Route Optimization for the Price

RouteSavvy has allowed us to become more nimble and adjust our sales and delivery routes with ease. We are running leaner and saving money because of RouteSavvy.

Pros

Very functional interface that is intuitive and easy for my employees to pick up and use without much training. Optimization and map plotting are extremely accurate and make my life easier.

Cons

No ability to add time window constraints for optimization. It is the only feature I feel this product lacks.

Response from OnTerra Systems

Thanks for the great review of RouteSavvy. We are glad it is helping your business.-The RouteSavvy Team

Replied 06/01/2020
Jason
  • Industry: Government Administration
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
4
Customer Support
5

5
Reviewed on 03/05/2019

Perfect for my needs

Everything else has been really useful for the small industry here.

Pros

I really like how the software optimizes the stops and still allows the user to move stops from folder-to-folder to get the best options available for each route.

Cons

One of the things I would like to see is giving the stop info and ETA on the map icon when you highlight it after the directions, or optimization, has been processed. Or if you know there's a specific street the route cannot go on, it would be a good idea to allow the user to click the route and pull it to the street the trucks can drive down.

Response from OnTerra Systems

Hi Jason - Thanks for your great review & feedback on RouteSavvy. We appreciate it!

Replied 06/05/2019
Shawn
  • Industry: Consumer Services
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 14/05/2019

Service Route

Pros

Use streets and trips for years. Easy transition great customer support and the price is great.

Cons

Would like to see the time and date stamp on the current view of the map. Would like to use offline

Response from OnTerra Systems

Hi Shawn - Thanks for the great comments about RouteSavvy. We appreciate it, and good luck with your business.

Replied 15/05/2019
Mike
  • Industry: Retail
  • Company size: 51–200 Employees
  • Used for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
4
Customer Support
5

5
Reviewed on 08/03/2018

Easy to get staff up to speed on using this application.

More efficient deliveries.

Pros

Route optimization is a life saver. The ability to split / divide stops into different routes on the map works well for us.

Cons

Would like an api so we could push stops directly into the Route Savvy website rather than having to do an export from our software to csv then an import into Route Savvy

John
  • Used Monthly for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
4

4
Reviewed on 06/03/2018

Easy to use, easy to implement in day to day marketing

Pros

Import export tool used through excel, which make everything much easier. easy to use , user friendly

Cons

There is no mobile application to go with this software, if the software could "vet" the address provided to prevent visiting locations that are no longer there or have moved.

Response from OnTerra Systems

John - Thanks for the great feedback on RouteSavvy route planning software. We're forwarding your suggestions for new functions to our development team. - The RouteSavvy Team

Replied 07/03/2018
JEFFREY
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 11/05/2021

Perfect replacement for mappoint

this has replaced my old outdated mapping program and without it I would have been stuck

Pros

ability to map and export to excel, i need this for gettng the info back out to my crews in a routed order

Cons

nothing so far. everything has been great

Bob
  • Industry: Construction
  • Company size: 51–200 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
4

4
Reviewed on 30/09/2021

Great product

Great

Pros

Route optimization, ease of use and the cost

Cons

no issues to this point, we have been using it for only a few weeks

25 reviews