SmartSign2go Reviews

4.7
Overall rating
Reviews

4.7
Overall rating
Reviews
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User Reviews Overview

About SmartSign2go

SmartSign2Go is a web-based digital signage solution built especially for small teams and entrepreneurs, with the goal of overcoming the traditional obstacles of complexity and cost. It allows users to quickly and elegantly...

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Feature ratings

Value for Money
4.7
Functionality
4.5
Ease of Use
4.6
Customer Support
4.9

Browse SmartSign2go Reviews

130 of 130 reviews
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Karly
  • Industry: Financial Services
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
5

4
Reviewed on 27/06/2019

GREAT customer service!

We use SmartSign2go on 3 different screens in our lobby & it' s super nice to have 2 different channels playing at once on the different screens. It's very easy to change out playlists for special events.

Pros

It's pretty easy to use & has many different options!

Cons

Trying to get music/sound to play in the background is a challenge & I wish there was more fonts.

Response from SmartSign2go

Thanks for the review and feedback, Karly! I think you guys are on our Enterprise tier of software so I will reach out and show you where to upload your own fonts. As for music....admittedly that is more difficult than it should be. The main issue there is copyright control issues for music playback in a business. We do have the Audio app for playback of your own files and there's also the YouTube app. True music services such as Spotify or Pandora for Business require very specific hardware (so far). We hope this will improve moving forward.

Replied 28/06/2019
Cara
  • Industry: Nonprofit Organization Management
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

4
Reviewed on 27/06/2019

Great Quality

Customer service has been prompt and always successful!

Pros

It's user friendly, intuitive and gives a wonderful first impression to those coming in!

Cons

The boxes can be hard to reset but that may be location.

Response from SmartSign2go

Thanks, Cara!! For the (should be rare) occasion when you need to reset a player, in most cases you can do that from software by clicking on Settings and then Players where you'll see a "Reboot" option. Hopefully this helps!

Replied 28/06/2019
James
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source
Value for Money
3
Functionality
4
Ease of Use
4
Customer Support
4

4
Reviewed on 11/07/2019

Review

Advertising

Pros

It has ample options of use and it has some​ features that others don't

Cons

The weather page is rarely accurate. Customers complained a lot about the lack of dependability

Response from SmartSign2go

Thanks, James. I recall the issue of weather accuracy for your area. We are a bit mystified by that because the typical feedback from our customers is that it is spot on.

Replied 15/07/2019

Top SmartSign2go Alternatives

Brad
  • Industry: Religious Institutions
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 02/07/2019

Great Signage hardware and software

Absolutely great!

Pros

We love the ease of deployment of this product. The hardware is easy to setup and allows you to be wired or wireless. The software is very easy to configure and even easier to deploy messages to the screens. Support has always been fantastic!

Cons

We wish there was a way to make sure that the screens were in sync with each other so they changed images at the same time.

Response from SmartSign2go

Brad, thanks very much for your review. We are thrilled to be a part of your organization. We will keep your comment about sync functionality in mind for future development!

Replied 07/07/2019
Patti
  • Industry: Design
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 25/01/2021

Smart Sign 2 Go is the BEST!

The best! We have two monitors going all day with different playlists on each. They are changed daily and the one in the retail store has our instagram posts on it as well. Our customers love it! [SENSITIVE CONTENT HIDDEN] is super responsive and quick to help when needed.

Pros

Ease of setting up and making changes on a daily basis. They are always there to help when needed.

Cons

None. Extremely easy to set up and use.

Dena
  • Industry: Hospitality
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 09/02/2021

SmartSign2go

I think this is amazing software. The TV display very important information for our community.

Pros

I love being able to download file and upload it to the page and drag it to the stream. I find it very easy to navigate the pages and insert data and designs. I wish I had more time to work with the interactive options as it seems to be fun and creative.

Cons

I struggle with creating forms in the software. I find it easier to create a document and import it into the screen that I am going to upload to the stream for the TVs. If I am trying to create the panel for display then I run into frustration with items and images moving.

Response from SmartSign2go

Thanks for your review, Dena! I'm not sure what you're referring to with "forms". I'll have to reach out to you on that.

Replied 11/02/2021
Alma
  • Industry: Education Management
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 04/02/2021

Great Investment for your front office.

Pros

Our front office has SmartSign2go in which we use a monitor to showcase our information to our visitors. They love it!

Cons

I like everything. Easy to use. Information is shared while visitors come to the office.

Cristina
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
5

4
Reviewed on 02/08/2019

Pretty good software

Overall good software and has great options

Pros

1. Easy to use
2. Has good amount of options for what my company needs

Cons

1. No mobile app to share the same content as on TV
2. There is no easy way to login to the web page and share it on TV

Response from SmartSign2go

Thanks for your review, Cristina! We'd like to hear more from you about what you're trying to accomplish. For point 1, There is a shareable link for any of your channels that can be viewed from a mobile device. I'm not clear on what you mean about sharing to a TV. Please clarify and it likely can be done!

Replied 13/08/2019
Gary
  • Industry: Nonprofit Organization Management
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
3
Customer Support
5

4
Reviewed on 08/07/2019

A pleasant experience with SmarSign2go

Overall, very positive, we've been very pleased with the product and it's east and functionality.

Pros

The software is relatively straightforward to use, and can make most content appear to be very professional without a lot of graphics training.

Cons

The dashboard and main screen seems to be a little difficult to utilize when it comes to the need to edit thinkgs. It would also be great to include a live survey/polling component.

Response from SmartSign2go

Thanks for your review, Gary! We'll put that survey/polling idea on the board to think about for future development.

Replied 10/07/2019
Jeff
  • Industry: Health, Wellness & Fitness
  • Company size: 501–1,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 07/10/2019

Digital Signage at Its Best

Replaced an out of date software and hardware system for 20% or less than the upgrades would have cost.

Pros

Ease of use. I have been able to traing non-tech staff to post to it. Works well. Priced right.

Cons

Old software would accept power point shows and this doesnt. Small issue we just converted Power point to many images used slideshow of those images.

Response from SmartSign2go

Thank you for the great review, Jeff! The system does support integration with Powerpoint when used with Office 365.

Replied 10/10/2019
Marie
  • Industry: Cosmetics
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 08/07/2019

Great Product, works flawlessly!

Excellent experience. My salon directly at the entrance looks very professional.

Pros

I purchased this directly from the company off their website. It works better than expected. Very user friendly. Excellent customer service! And best of all, the monthly rate is significantly lower than what I was previously using.

Cons

Can’t think of anything major. Occasionally glitches here and there, but company has been very responsive to fixing any issues I have.

Response from SmartSign2go

Marie, thank you very much for your review and also for the great referrals that you've sent us! We appreciate you and your business.

Replied 09/07/2019
Alexis
  • Industry: Entertainment
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
4
Customer Support
5

4
Reviewed on 27/06/2019

Great Product

Our overall experience is fabulous.

Pros

We love that the system caters to our needs as a company. There are so many things that you can add to make the slid show look as cool as you would like it to.

Cons

We have had some issues with the system freezing through out the day. Some portions of the system is a little confusing to understand.

Response from SmartSign2go

Thanks, Alexis! We should look into this "freezing" issue. That is almost always due to a configuration..for example setting a page to display for longer than the length of a video will produce this effect but really it's not stuck.

Replied 01/07/2019
Julia
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
5

4
Reviewed on 11/07/2019

I Love it!

It works much like Microsoft programs and is easy to use! Minimal learning curve!

Pros

Being able to do all the editing sitting at my desk and changing on all 3 of our screens. We usually have all 3 running the same information but when the need arises we can customize each to suit out needs. Uploading pictures for a slide show is great and using YouTube videos can really add to your message. People are really impressed with the visual aspect of the items I put up!

Cons

There isn't anything I really don't like, maybe more fonts and animations could be added.

Response from SmartSign2go

Thanks, Julia! We appreciate your review. :-)

Replied 15/07/2019
Taylor
  • Industry: Food & Beverages
  • Company size: 201–500 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
4
Customer Support
5

5
Reviewed on 27/06/2019

SmartSign Review

It has been a great tool for getting more information to our customers as they can easily stop and read what is happening on the screen or see where they need to go. This cuts down on people asking questions constantly since the information is readily available.

Pros

It's easy to setup how we need it run for a set week. We use it weekly on one screen to show slides of what is happening at the office and it's very easy to setup a full weeks worth of slideshows rather than having to go in an update it daily.

Cons

Sometimes it can be a little finicky with how it moves the words and pictures around inside the slide. It can be a tad frustrating but nothing that would stop use of the site

Response from SmartSign2go

Thanks, Taylor! You guys have been with us a long time and we appreciate your review and business.

Replied 28/06/2019
Joe
  • Industry: Health, Wellness & Fitness
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
4
Customer Support
5

5
Reviewed on 27/06/2019

Review

Pros

I love that it is we accessible, and I can make changes on the fly.

Cons

Wish there was alignment guides when moving content around.

Response from SmartSign2go

Joe, thank you for the nice review. Good news: there ARE guides! The button to turn them on and off is right there at the bottom-left of the canvas. It's the little # symbol. If you've already covered your page with material though then you won't see the grid, but if that is the case then you can make your content a little transparent temporarily while you align things. You can also use the X,Y axis toolbar at the bottom-right to set positioning. Thanks!

Replied 01/07/2019
lauren
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
3
Ease of Use
4
Customer Support
4

4
Reviewed on 08/07/2019

SmartSign 2 get you going

great for something affordable to get us started

Pros

very affordable solution for a startup, we used it for menu boards at first but it was too much to update, now we use it for product spotlights

Cons

pretty basic, I would love some better templates

Response from SmartSign2go

Thanks for the review, Lauren! We will keep your recommendation in mind for future improvements!

Replied 10/07/2019
jeremy
  • Industry: Retail
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
3
Customer Support
0

5
Reviewed on 14/08/2019

Easy to use

Pros

It is a user friendly product that only takes a few minutes to get used to

Cons

has some limitations on what you can do. wish it was easier to make our own templates

Response from SmartSign2go

Thanks for the review, Jeremy! We'd love to have more specific feedback about what you're looking for.

Replied 19/08/2019
Ayman
  • Industry: Higher Education
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 08/07/2019

SmartSign2go Review

it is very easy to setup and work with.

Pros

support and ease of use to create digital signage

Cons

there is nothing I didn't like about this product

Response from SmartSign2go

Thank you for your review, Ayman!

Replied 09/07/2019
Alberto
  • Industry: Food & Beverages
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
4

4
Reviewed on 10/10/2022

Love it

Pros

It is easy to use. Simple plug and play.

Cons

Would like it even more if they had some templates to help start you out.

Response from SmartSign2go

Hi Alberto, thanks for your review! I wanted to let you know that we actually do have a template library, so I'm sorry that you didn't spot it right away. Next to the Add button there is a little arrow that will take you to the sample page library!

Replied 14/10/2022
Alesha
  • Industry: Health, Wellness & Fitness
  • Company size: 201–500 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
4
Customer Support
0

5
Reviewed on 10/07/2019

Great product that has made things easier

It has been a great addition to our community.

Pros

It is very easy to use, there are some aspects that take getting used to, but overall it is easy to learn and teach. I also like that I can make changes quickly and get communication out fast.

Cons

I wish I could copy and past slideshows so that I didn't have to upload all the content again if I just want to take one thing off or add one thing.

Response from SmartSign2go

Thanks, Alesha! You can actually copy and paste most items. Most items have a "copy" option in the properties. You can also copy existing pages. If you want to copy individual items from one page to another then you usually can use your keyboard shortcuts (CTRL+C / CTRL+V) to copy and paste between two tabs that have each of the two pages up in the designer. Please reach out for any help you need! Thanks again.

Replied 11/07/2019
Steve
  • Industry: Construction
  • Company size: 1,001–5,000 Employees
  • Used Monthly for 6-12 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 27/06/2019

Nice product

We are using it to message safety (days without injuries...why I want a easy to use up-timer), employee recognition, company RSS feed, weather, local traffic, etc.

Pros

I like the fact that slides can be created and modified within the web portal. So many other "brands" require you to create a slide in another program, and import the jpg for presentation. It adds another step, which to me is a waste of time. I also feel that the widgets are superior to others on the market.

Cons

There are 2 features that I want to see in this package.

1) a simple to use up-counter or down-counter. Customer service helped me with a workaround that functions fine, but it is more complicated than it needs to be.

2) The ability to rebroadcast a yammer feed is good, but I can only pick from certain Yammer feeds, and the one that I want isnt available for me to pick. Customer service couldnt help me here.

Response from SmartSign2go

Thanks for the review and feedback, Steve! I will forward your notes to our developer team and hopefully we can improve for you!

Replied 28/06/2019
Jason
  • Industry: Religious Institutions
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 05/07/2019

Great & Easy to Use

Pros

It’s intuitive and can be edited from anywhere.

Cons

What I’ve experienced I like the software

Response from SmartSign2go

Thank you, Jason! We appreciate your business.

Replied 10/07/2019
Keith
  • Industry: Maritime
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 02/07/2019

Great Produce

we use it as a silent salesmen in our Marina Store. Customers look at it as they are checking out.

Pros

Flexibility
Customer support
reliable platform

Cons

would like more templates that cover more types of business and holidays

Response from SmartSign2go

Thanks for the review, Keith! We will take your feedback into consideration. Thanks again.

Replied 08/07/2019
Scott
  • Industry: Health, Wellness & Fitness
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
5

5
Reviewed on 02/01/2020

EXCELLENT PRODUCT AND SUPPORT

Great Product

Pros

Ease of use and import flexibility. Great support team!

Cons

Graphic Design flexibility within software is just OK. However, very easy to import from another design program

Response from SmartSign2go

Thanks for the review and feedback, Scott! The system isn't really meant to be a graphic design program. Nor is most any other solution on this list. You can build a page with items on it, including basic colors, text, apps, etc but true graphics will need to be created with a program such as Photoshop and brought in using the image import tool as you mentioned. Anyway, just wanted to point that out. However this is great feedback. Hopefully we can continue to add to the capabilities of the on-board tools for general design work.

Replied 06/01/2020
Jared
  • Industry: Media Production
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
5

5
Reviewed on 13/07/2019

Easiest solution for custom digital signage

Pros

This hosted cloud solution allows me to make adjustments to my digital signage tv's remotely. I used to have to update a USB stick manually once a week. The additional features (like live google maps traffic) are great and impress my clients.

Cons

The file/media management could be better. I wish there was a dedicated file manager where you could view and delete all files that you had uploaded with multiple views (detailed list, small thumbnail, large thumbnail).

Response from SmartSign2go

Thanks for the review, Jared! We are working on extending the features you are referring to. Stay tuned. Thanks again.

Replied 16/07/2019
130 reviews