Paysafe Reviews

Pros

Very good user interface that allows to get any data you may potentially need, includes reports, great chargebacks management feature, etc. Tickets submission is easy and customer service responds to tickets promptly.

Cons

No cons. So far this software did not give us any troubles, which is exactly what we were looking for.

Pros

As the only payment merchant option with the studio management software (Jack Rabbit), we thought the rate negotiation would be nonexistent, but they were competitive with their rates to justify the system switch.
Backend office is fairly easy to navigate.

Cons

Integration with another application (Jotform) was horrible. Lots of missing data about payments in Jotform reporting and requiring a reconciliation detective to complete everyday accounting between the application and payment merchant. Neither side would assist with the technical issues and just placed blame on the other.

Pros

Its tough to say Pros, however we used them for years because we didnt want to take the time to switch to a company that cared

Cons

We used Paysafe for years. As you have read, they have the WORST customer service. No one ever answers the phone and are only available by email, not answering for days. At one point they stopped depositing ACH for 3 months with NO NOTICE just because the depositing account had not been changed or updated in so long. Why would it change? Its amazing when you really dig into your bill how they deceive you vs what they say they charge and what you pay when you add all 30 plus fees.

Pros

Account opening is easy and its easy to make payments online. Funds are transfered instantly. The phone apps also makes it convinient to use Paysafe wallets.

Cons

Paysafe wallets (Netteler and Skrill) are not accepted by big retailers like Amazon and Ali Baba. Also, Skrill charges are too high. Verification of Skrill and Neteller can also be a challenge and the accounts can be disabled any time.

The Skrill and Neteller MasterCards are not available to account holders in other countries.

Pros

Paysafe Skrill wallet is easy to signup and zero fee when transferring money to bank account abroad. It's easy for me to withdraw funds from my Paysafe Skrill wallet to my MTN mobile money wallet.

Cons

Online support is not impressive but there's room for improvement !

Pros

I could not find anything worth recommending

Cons

Expensive, poor user interface, does not provide the required functionality

Pros

I do not see any value of Paysafe. Search for their reviews before you consider to use it.

Cons

Bad service and the untrusftul business integrity.

Pros

NOT A SINGLE THING GOOD ABOUT PAYSAFE! NOTHING redeemable about Paysafe!

Cons

First of all, you sign up with Clover, only find out you've been passed around like a hot potato to six different companies. All charging you more than their competitors. You finally get a flippin' statement, and if you have a question or concern, GOOD FRIGGIN' LUCK getting someone to help you! Repeated calls and lies and high turnover of staff will have you hanging for over a month just trying to get a legit answer. I haven't even been able to get into my dashboard to see my statements. Main reason I can't get an answer from these people is because they can't keep someone in the office long enough to remember what they were supposed to be doing for you! Unanswered emails and voice mail boxes full. On the phone right now with them on hold being passed around because they can't even find my company with the merchant number! There is NOTHING I would like to stay with Paysafe for. I'd pay the extra $100 they promised to save me on better customer service elsewere. IT'S NOT WORTH IT!

Pros

These cards are bought anonymously at corner stores, petrol stations and supermarkets. They are most commonly used at places PayPal refuse to engage i.e. casinos and sex websites.

Cons

Paypal collect data on their customers and identify regular users who are likely to be vulnerable due to their addiction. Then they wait until they have around $40 left on their card and block the card using the excuse "for security reasons". They demand a picture of the customers ID with the Paysafe card. This is enough to put off anyone who wishes to remain anonymous. Then the picture won't fit the company's criteria so more pictures are required - none of these meet the criteria either. They use stock emails so there is never any actual customer service. Then they stop replying. They know the personality time of these users means the customer is likely to just give up. Their addiction means they buy another paysafe card. They won't be targeted again for a while. When they are the customer just accepts it.

Pros

None. I was hoping to use their product in the field and continence. They inflated the fees and it costed us hundreds of dollars.

Cons

Their service did not work well and was complicated. There were hidden fees and the ballooned the costs. Then it was difficult to cancel are account. I wood never recommend these thieves.

Pros

Processing charges online was not too hard.

Cons

I was being charged a lot per month and then the fees increased to $120 per month when I was hardly using it. When I went to cancel they charged me $495 with no warning.

Pros

Nothing ITS USELESS , SCAM, THEFT AND THE CUSTOMER SERVICE ARE VERY LOUSY IN RESPONDING THEY R NOT HELPFUL TOTALLY USELESS AND THEY TAKE UR MONEY!

Cons

Nothing.....iTS A SCAM NOT WORTH PROMOTING its VERY MUCH EXPENSIVE!

Pros

The only thing, the online platform is easy and convenient.

Cons

The customer service reps do not know their product or how to resolve merchant issues quickly and effectively. I've never had a successful conversation when calling customer service

Pros

Paysafe cards are used in Europe to add money to a Card (prepaid card, etc), to buy virtual currency, to send money to a friend. You can buy a Paysafe card in add money to an account in 1 hour, in Europe. For payments under 20 USD PaySafe cards are very good.

Cons

PaySafe card fee is 1% . In Eastern Europe PaySafe card is not very known.

Pros

Make it easy to get payments from customers and also to purchase things. It's quite smooth and easy to use.

Cons

User interface could be more modern and smooth.

Pros

Didn’t like all the lies and misrepresentation they perform in my business

Cons

I don’t like anything about this company

Pros

Nothing! Software is expensive, slow, and outdated.

Cons

Nothing is easy, convenient or good about this software. Wifi connection is terrible and I could nevertake payments when I needed to.

Pros

The platform is easy to use and you can link up your Paysafe accounts to other online wallets . It makes online ordering a lot safer and you always know that you either get the product you want or your money back.

Cons

The fees can be borderline predatory and it's not uncommon for the transfer time to be longer than regular bank transfer .

Pros

Nothing good about this service, don't touch with a ten foot pole, or they may charge you a fee for it.

Cons

This company is worse than a timeshare company. Told them what I needed and they sold me a bill of goods, hammering me with fees for a service I barely used. If you want your blood to boil, by all means sign up.

Pros

Nothing to like in oaysafe, Stay Away!!!

Cons

system is very not convinent, also they have thousends charges and fees

Pros

Never received a credit card processor but still they charged me $196

Cons

Beware of this company, especially of [SENSITIVE CONTENT]. The guy charged for a service we never received. We did not even received the credit card processor!...

Pros

la cosa piu bella della piattaforma è la semplicita

Cons

quando vai a fare la ricarica in un punto vendita ti chiede il codice fiscale