OptiMonk Reviews

Pros

Tons of free templates, outstanding design, powerful triggering settings. I've tried a couple of alternatives, but this one is delightful 👌

Cons

The only thing I’m missing is the built-in​ embedded forms function. That would be reaaallly astounding 😀

Pros

Starting out with the templates, I loved the variety of choices offered. Many industries were covered and different methods of email capturing were available, from game-like spin the wheel, to personalized questions (which is what we chose).

Cons

Although it was fun to set up, our conversions haven't increased as significantly as we had thought, compared to our previous popup software. I wonder if the ranking / sorting system is accurate and truly shows which ones have the highest conversion rate. Also, in my own testing of the results, I found that the pop-up did not come out exactly when I programmed it to. Sometimes it would take much longer than the x seconds / % scroll I chose.

Pros

Great to setup with wordpress. Settings and rules for targeting, appearance, lead generation, etc are very easy to implement. Support team is also great and helpful. They work closely to us to improve SEO performance within the plugin.

Cons

Pricing model based on pageviews can make the tool expensive, specially when you have campaigns. The pricing is calculated with the entire pageviews of the entire site.

Pros

Easy to use, thanks to templates you can easily create any pop-up.

Cons

Sometimes the pop-up did not look the same as it was shown. In some cases it did not appear.

Pros

Optimonk gives a fantastic customers experience on website. There is a pop up for everything whether you want to collect emails or promote your social media or collect feedback. They have even Holiday based themes for better performance

Cons

There are some features which are only available on the paid plan but that’s understandable

Pros

Smart form display: asking Messenger opt-in instead of forcing email sign ups when the user is logged into Messenger. That’s super useful especially on mobile devices.

Cons

I don’t really have any complaints, rather a feature request :slightly_smiling_face: More templates (e.g. side messages) with Messenger opt-in.

Pros

The best exit-intent popup plugin I’ve ever used. It provides mobile exit intent as well! OptiMonk saves lots of abandoning visitors day by day in our garden store.

Cons

I can’t see detailed statistics by device.

Pros

The dashboard is easy to understand and play around with
Creation and implementation of campaigns is very user-friendly
Creating custom form fields is also very easy
All in all the user interface is really good
The customer support team is a real champion - very responsive, helpful and lightning quick.

Cons

There are some limitations/wishlists from OptiMonk

A lot of integration is still not available and a webhook does not really provide a great experience
Certain customisations are not possible straight forward and need a workaround where you end up losing some in-built features
The designs/templates could have a little more variety say maybe from an industry perspective

Pros

Gamification popups (e.g. lucky wheel) and wide range of targeting options.

Cons

I use a smaller CRM system and there is no direct integration (although we can connect the 2 systems by using Zapier).

Alternatives Considered

Reasons for Switching to OptiMonk

Pros

I love the great built in designs, and drag and drop builder is cool as well. But what I like the most is that you can make money with Optimonk. There are lots of special features, that allow popups to be personalized and triggered at the best moment and place.

Cons

The software itself is really smart, so you need some time to get around. But after that, you're good to go.

Pros

Out of several trialed products, OptiMonk was the most user-friendly and easy to integrate. The opt-in rate doubled when compared to the previous provider. Connecting to our automation tool was seamless. Split testing of different display options was push-button simple.

Cons

The analytics could have been more in-depth. There were some metrics that would have been beneficial to our analysis and optimization decisions.

Pros

My business partner setup Optimonk so I don't know the specifics on it except how it works on the front end. I like how we could choose when the pop-ups happened, how often, etc. It always worked and integrated well with ActiveCampaign,

Cons

When I wasn't working with my partner anymore, I ultimately stopped using this software simply because I could do pop-ups for free in my Kajabi website. I prefer all-in-one solutions to simple things like this because it's too much to manage integrations and to continue to pay for each service.

Pros

One of the best popup and CRO tools available in the market. A lot of useful features, customization options, and awesome templates. The support is fabulous. Just a couple of pointers need to be addressed which have already been shared with [SENSITIVE CONTENT HIDDEN]. Hope to see them live soon :)

Cons

There is no option to set the probability of the spinwheel.

Pros

Targeting and design options, and the first-class support.

Cons

There are smaller bugs in the editor that I don't like.

Pros

The possibility to capture Messenger subscribers is beyond imagination! Amazing tool

Cons

Nothing I can think of at the moment, I like it as it is.

Pros

The range of functionality on the free version alone is simply outstanding. There are so many settings to configure that there is little chance you won't find a way to configure to your perfect desires.

Cons

There are so many configurations possible, that you can get a little overwhlemed, and lost in the menus and submenus. Perhaps a tutorial video with an expert navigating all the menus and settings (and their effects) would be helpful.

Pros

I like the ease to set up Appealing Offers and Campaigns that Converts for my Customers

Cons

I would love to have the possibility to also create landing pages in OptiMonk - that would be a great Asset

Pros

It's reliable targeting and the ability to create popup series, each one triggering the next in the series.

Cons

Sometimes is was slow to load, but this is just as likely to be my connection than their tool.

Pros

Personalization and segmentation. Behavioral targeting enables to treat your visitors as humans (not just ‘users on a website’).

Cons

Set up, like in all new platforms, requires a little bit of a learning curve. But thanks, Monkie, for making this journey fun! :)

Pros

Easy to use. Best features. Excellent value.

Cons

There is no feature missing for us there.

Pros

Easy to embbed. I use wordpress and some popups won't work, except this one.

Cons

Bad support for fonts and right-to-left languages, hard to design.

Pros

All the support we get from the optimonk team is very nice

Cons

It's hard to put the elements where I want them sometimes