Mirro Reviews

Pros

Covers performance management impeccably: besides OKRs and formal performance evaluations, you get to give timely and meaningful feedback to colleagues and formally recognize contributions to work environment, culture, team spirit, as well as business results.

Peer to peer, manager to individual contributor, top-down, bottom-up: it greatly facilitates open communication and allows for incremental and constant improvements to work done.

Dashboard makes it impossible to forget milestones such as quarterly reviews, birthdays, company anniversaries. User experience is friendly, new hires can on-board themselves in no time.

In terms of HR Admin work, Mirro has saved a ton of time and countless Excel files have happily been deleted for good: timesheets, contracts, employment documents, leave planning, replacement policies...

The Customer Service team is highly responsive and will help with any request in no time.

Cons

Being one of the early adopters, I would've loved to see this product go to market sooner.

Pros

It was a great asset to our company. After the first presentation I really loved the openness to solve any situation adapted to our profile. The fact that you see a company so flexible and willing to adapt to our needs was a big plus. The platform covers mostly everything related to personnel management for our head quarters and also for the other subsidiaries, which is so great for us. We are a big team...all togheter on Mirro, no matter what country we work from.

Cons

We had some aspects that needed improvement in the begining ...but they were solved very quickly.

Pros

It offers most of the features our company needs. The public Timeline is a really good ideaa along with the kudos system.

Cons

It takes a while to get acustomed to all the features mirro has to offer, and the onboarding flow is easily skipable by mistake. There are other problems like text info sometimes not being clear enough but I'm sure they will fix those with time.

Pros

The ability to put 'sticky' notes on the calendar.

Cons

There were issues initially setting up meeting leaders.

Pros

Feedback requests and giving feedback. The flow is really intuitive and easy to complete.

Cons

PTO/Holidays section. The top section for some reason is not clear enough. Too many cards with numbers and they are not clear from the first glance. I still need to read each one of them to get to " how many days do I have left in this year"

Pros

I love the feedback functionality, I see it as the core of the app. Creative people always want to express themselves in any way, shape, or form so providing them with a tool for feedback, suggestions, and praise turned out to be a total game-changer.

Cons

It is a very complex app, it takes some time to get used to all the functionality, but the usability is good, you will get there soon.

Pros

I love the Kudos feature. It really helps create a more cohesive team spirit when working remote. I also like the interface and how easy it is for me to manage my team's vacation days and cross compare to all the members of the organisation.

Cons

I would like to have more options when it comes to evaluations. An option for tables or something more number-friendly would be great.

Pros

Mirro friendly system has been well received by our employees in Germany, Ecuador, Portugal, France and Brazil. We are now more connected and attentive to all the needs of our employees in request of vacations, medical leaves and work away in the same platform. Is very useful for the simplicity of the procedures that saves time in HR as a great ally. All of this is possible because of their excelent Custumer Experience Team always willing to resolve all our doubts coupling our schedules to get the best performance.

Cons

I would like to see full performance of the app after the updates.

Pros

Mirro allows you to track your performance. Review and edits objectives. Receive supervisor feedback and also input feedback. It really helps me keep my goals on track. I love you can give feedback on other employees.

Cons

There is nothing I don't like about it.

Pros

The user interface is top notch - very easy to use!

Cons

Nothing to complain about yet - seems great

Pros

Clarity provided by the Leave & Attendance section!

Cons

Salary section should be customized according to fixed salaries and the frequency of bonuses.

Pros

the software is easy to use,we have a record of the days off and th hours of departure and recovery, we have available a centalization of personal evaluations but also at team level

Cons

i would prefer to be able to stay logged in without logging out durind the day

Pros

Very helpful functions to organise documents, overtime, leave days, punch in/out for remote work. Additionally, the performance reviews of the employees is easy to use and easy to organize the information.

Cons

The fact that all documents are uploaded in a single place makes them hard to find sometimes.

Pros

you can easily see the colleagues statuses, their achievements and you can sync with their calendar

Cons

a bit difficult to browse in but great features

Pros

It is very easy to use and has efficient features.

Cons

It doesn't have the option to pause your activity and restart it at some point later, at least in my case. You can only stop the clock when you check out from work.

Pros

- the friendly look and ease of use
- the stucture because it can be used as na HR tool but also as a performance management tool

Cons

- there are still some errors (for instance, some leave requests may show the wrong number of working day and a new requeste must be made)
- the performance review should allow you to select grades for the OKRs and make a total in the end
- a help manual could be helpful especially when setting okrs.

Pros

It's like an internal social network. It's great that it has the feature to give kudos and appreciate the help of your colleagues

Cons

There were 2 or 3 situations when the platform had some glitches, but the customer support team is great and solved the issues pretty fast.

Pros

I like the fact that the application simplifies all my HR interactions and provides me clarity for what could be going on with teammates, as it's hard to observe or keep up with changes in a remote environment.

Cons

I'm not sure if it's implemented yet or not, but I think one small improvement I could see made is for half-day vacation requests being trackable on site, rather than just taking a full day and mentioning in comments for HR that it's only for half a day.

Pros

I like the fact that it makes it easier to track/request your days off/flexi time, removes all the hassle of scheduling your vacation, you can see in the calendar when your colleagues have scheduled theirs.

The performance review is also a great tool to track your progress, and get feedback from the people you work with.

Another awesome thing is that you can see how your organization is structured in different departments and teams, especially for new people, making their onboarding easier.

Cons

I feel like the UI is sometimes overly complicated, I think it should be a bit more streamlined in further iterations. Also it feels laggy in some sections.

Also I am not a big fan of the social media aspect of it, but that's just personal preference.

Pros

Its user friendly appeareance and ease of use.

Cons

I could not say I thought about something missing. Maybe, a designated window where you can write your notes and then export them like files. Like, beside the long term objectives, some short-term TO DO’s.

Pros

Most of all I like the ease with which users can access the application and the fact that everything is intuitive.

Cons

For now I think that the soft is performing very well, and also the implementation was very easy.

Pros

Made the process smooth and easy and it s very easy to use (user friendly)

Cons

Somethimes i have probles with the log in (on my lapotop)

Pros

I like its scope and the features, I understand its overall purpose, but I do not know how to actually get people to use it

Cons

That my colleagues do not fully use it - they have some sort of resistance towards engaging with it fully - not all of them but most of them, to my estimation

Pros

Is is easy to learn and to use it. It is well organized and you can find what you need very fast.

Cons

The think I like the least it's the organization chart. It could be better shown.

Pros

Easy to get my leave or work away time.

Cons

Activity feed is only anniversaries.