Time Tracker Reviews

Pros

With the help of Time Tracker software, it is so easy for us to better manage all of our invoices by tracking the time billing and to create the customize invoices to get the payment transaction online in faster manner. It is a fully accounting and invoices software because it automatically manage our bank accounts and bank balance sheets assets. We are also able to send all of our invoices with payments to our customers. By Time Tracker, the scheduling of our payments with invoices and expenses are so great because we have a lot of controls about the information of our invoices. So, it is very easy to set up our operations, sales and inventory payments by this efficient software. The dashboards features really told me about my accounts conditions with excellent invoices and billing. If you receive your payment and send within a second, then you must need Time Tracker software.

Cons

The main drawback of Time Tracker software is that it does not have the ability to remind about the pending payments, sending invoices and receiving payments. It also does not provide the records of all the previous payments, contacts and store invoices but it has the ability to store the customer information for upcoming invoices, payments and accounts schedules.

Pros

Well i all honesty i have used time tracker way back before i started working, as a professional Fashion Model and Fashion Designer. for me i always say time is money and if you waste it it becomes a problem for me and my business hence i keep my time on track and everyday and that makes things very easy for me.

Cons

i would not say i least liked it at all. it has shows much improvement with my time management

Pros

It links very easily to Quick Books. Their customer support has improved over the last year. They provide mobile access and links to Outlook.

Cons

Initially their customer support was terrible, but they have improved over the last several months.
You can't set the order in which the service items appear. The largest issue, and reason we are seeking other time sheet services: employees enter their time on the honor system and in a lump sum. Ebillity provides the option of the employee 'clocking in and out' but it's cumbersome: you can't switch service items or projects easily - you have to log out of the current one and then log back in. Ebillity doesn't allow for a time sheet approval process. And you can't specify limits of access to certain employee time sheets, (that would provide a supervisor access to the time sheets of their subordinates). Trying to print a particular time sheet is difficult and the layout is undesirable: large font that turns a single time sheet into several pages.

Pros

Some aspects of the business are simple and don't need overcomplicating. Time Tracker for us is just that; an easy solution to track time professionally (Not using a stopwatch).
It also integrates the billing aspect as well. It links our payment processor to invoice our clients and sends the invoice to our accounting software.
It is also valuable to have the ability to create an email follow-up sequence in case clients don't make the payment.

Cons

Apart from the occasional late response from their customer service and the few glitches when entering the time, not much is inconvenient.

Pros

Time tracking and being able to tie the time entries to a specific client and project is crucial in our business as an IT support and web-design company. Then add in Invoicing and it allows me to have reduced the time it takes to produce payroll reports and monthly invoicing

Cons

The inability for us to customise reports beyond the options currently presented.

Alternatives Considered

ADP Workforce Now, Payworks and Wave

Reasons for Choosing Time Tracker

Very time consuming to get the invoices ready as our primary billable is the time taken for fixes and to build a new website etc.

Switched From

Wave

Reasons for Switching to Time Tracker

Timers to track time spent and the easier tieing of those entries to invoicing

Pros

It does not only apply to your employees only yet it applies to other jobs like doctors and lawyers. This is a great benefit one can use.

Cons

You cannot tailor reports in this application which could be an advantage for future updates.

Alternatives Considered

My Hours and Deputy

Reasons for Choosing Time Tracker

They give you a free period to try it at the beginning which is really good. This way you have the advantage not to lose money.

Switched From

Paymo

Reasons for Switching to Time Tracker

This one allowed us a free time to test before we can decide to pay like other applications and this is considered a great advantage.

Pros

We love this software because it helps is really capture time spent on a client. We used to struggle with people rounding their time up which was not an accurate representation of time spent on that client. Clients would get upset, understandably, and now we have been able to bill them the correct time spent on their account.

Cons

The only thing I can think of that I don't like about this software is that sometimes even though something is set to be non-billable, the billable box will still be checked off. Other than that, it has been a wonderful software for my company.

Pros

Time Tracker has such an user-friendly interface. Im personally using it for its time track features mostly. But also its robust reporting tools enable users to view their time usage, set project budgets, and export data in various formats. The mobile app also so smooth.

Cons

Some of our coworkers has found it complex to navigate, particularly when setting up integrations. Additionally, the app's limited integration options may make it less effective for businesses that rely on multiple tools for time management.

Pros

I really like that the software automatically alphabetize clients and projects. I also like the ease of use and navigation through weeks and days.

Cons

I wish that time tracker also provided information on PTO, benefits and other employee based features.

Pros

I like that you can start a timer from the app. Submitting from Outlook calendar is pretty easy.

Cons

I manage multiple calendars and if I need to change the person associated with the entry after the fact, it wipes out the client name and the billing item and if it is marked billable., so you have to reenter it all by hand.

Alternatives Considered

Timesheets.com

Reasons for Switching to Time Tracker

A lot of the other software options out there focus on tracking project time and wants to tie the time to specific projects and not just the client, but this allows us to tie to clients . It syncs up well with Outlook Calendar and Quickbooks which we use.

Pros

I liked most that it combined capturing receipt images for creating expenses, and time entries, and created invoices that sync with QuickBooks and allows for LEDES export. It allowed us to do away with separate expense and time entry apps, and provide LEDES for clients that required that. While allowing us to keep using QuickBooks desktop as our primary bookkeeping software.

Cons

This software has been developed with a lot of bugs or inconsistencies. Many things have not been tested, and are not working properly or in the same manner across the app. It is learned by trial and error. Some of the ways things flow makes little sense.

Pros

Time Tracker is setup to be very convenient for Quickbooks users. It tracks employee time on a weekly basis for us, and has the Customers, Projects, and client class categories already loaded so the employees can put their time to each client. Then it integrates back, so that once a month or so, I as the administrator can update my Quickbooks through the web connection to get all employee time loaded back into Quickbooks. Very Very convenient, and has been rock solid over many years and even Quickbooks updates/new versions.

Cons

A little tricky to setup initially, needed help from the support group. 2 things - one, it was initially connected by a different means (more manual), but then shifted to the Quickbooks Web Connect means, and that has been good. The user for the Admin also had to be different (at least initially) that users entering time, and that created some angst. So when I set it up, my login was NOT my company email. Then its a little hard to reset that - and I don't really want to at this point. So it remains a little odd that it is using my personal email as the account owner/admin :)

Pros

The software is good for time tracking and then it syncs with Xero so that I do not have to do any double entries. I am a single freelance user and it saves me time WHEN it works. When there are issues, and there will be, trying to fix them is time consuming. Customer service is practically non existent.

Cons

Poor customer support - When there are issues, and there will be, trying to fix them is time-consuming. I am currently on hold to the telephone support and have been for 23 minutes now. I have been called one (yes 1) in the queue for all that time. Seems they have no one on the support desk to actually take the phone call. Also waiting for the online support person to answer my question for the last 20 minutes as well.
Trying to create an invoice for a client. Have over $1,500 in work to bill out but the create invoice function seems to only be picking up the last two entries and wants to create an invoice for only $39. Can't figure out why. All the entries are approved and fall within the selected date range. Last time I tried to an create invoice I had the same issue and support couldn't figure out why and just created the invoice for me but never fixed the issue. Guess what, the very next invoice I tried to create I have the same issue. Now its been 30 minutes and still on hold. Also, the online chat function disconnected "because it was idle for too long" while I waited patiently for a representative to respond. The representatives are probably overworked and handling too many issues at once I suspect.

Pros

It's easy to use; I just start the timer when I arrive at work, figure out what I'm working on, and go to work. When I switch tasks, I either start a new timer or make a note at where the timer is at. Then at the end of the day, I take a moment to review what I worked on and how much time was spent on each job. And at the end of each week or pay period, it's super easy to just submit the time to our controller and she pulls it into her payroll interface. Also, I really like the feature of copying tasks and times from the previous week into the current week. It saves some time in listing the multiple jobs that I work on from week to week.

Cons

Occasionally, the software will "time-out" and I'll lose what tasks/time I had entered for the day up to that point in time. It's not a big deal to re-enter my time if I've only been working on 1 or 2 jobs. If I've been jumping around to multiple jobs, I just have to guestimate how much time I spent on each job and fill it in. This isn't the most accurate way to do it, but it only happens occasionally.
Also, I wonder if there's a phone app that could be used in conjunction with the computer desktop application. If I'm on a site visit or traveling for business and not at my desk in the office, it'd be nice to be able to track my time on my phone app.

Pros

Time Tracker is dead simple to setup and use for tracking time. Works great for consultants and contractors keeping track of time worked for multiple customers. Reports are simple to execute and offer a reasonable variety of types.

Cons

It is difficult to navigate the hours input screen with a keyboard, i.e., tab between fields. It requires use of the mouse for optimum navigation. This is time consuming for power users making bulk entries.

Alternatives Considered

Harvest and Clockify

Reasons for Choosing Time Tracker

Time Tracker integrates perfectly with quickbooks online and our other reporting systems.

Reasons for Switching to Time Tracker

price, simplicity

Pros

my staff often works on the same projects over the span of several weeks. the ability to copy their previous time sheet and then make amendments as needed is a real time saver for them and makes them more likely to get their time in by deadline with very little follow-up (prodding) from me.

Cons

Any changes that I make to the timesheets do not sync back to the cloud; client jobs that are closed still show up on the app that my employees see and that confuses them

Pros

Now, in 2018 from 2011 when we started using Ebillity there have been many changes for the good. It is much easier to use and faster. You are able to approve 1 day or 1 week at a time for your employees. Able to check off if the time is billable or non-billable. You have the choice of auto-save or not. Time is color coordinated Pending-Submitted-Approved, so you know the status at any given time. You can print out the time sheets by the week at any time. Print out reports by job or employee. Support team in the states have been very helpful, the outsourcing to another country was horrible----but have not had to use either for years now.

Cons

The printed out time sheet needs to be easier to read. There needs to be a space between each job so that it is not all run together.

Pros

The application works through a web browser or my iPhone making it easy to track my hours as I go along. The report engine is simple but does what I need including making reports I can easily send to my clients in a professional looking format.

It is simple to set up new customers and new items so that I can track as much or as little detail as needed.

Cons

Going back to change approved entries can't be done from the main week view session where the hours were first entered. Edits mean going to a separate view of a single line. I can see the rationale for this - the line was approved and therefore the status has to be pushed backwards, but an easier way would be nicer.

A few user defined fields on some of the sessions would be helpful, especially if there became report criteria. I don't use QuickBooks for my invoicing, so having a manual check box marked INVOICED would be helpful (as an example).

Pros

Has assisted us with overseeing following our representatives time consistently this beyond couple of months. A decent device could auto at any point track and physically input time so it's most straightforward for workers for hire and representatives to make some exact memories table. I love the way that everything is refreshed on the web, continuously. Very easy to use, and numerous choices to assist with setting it up the manner in which you would like for your business needs.

Cons

I figure the connection point overall might have been more current, essentially when we utilized it. We wound up changing to another apparatus ultimately. Adds something else to your day to day things to check, yet toward the end it's useful. I believe having this tools is great.

Pros

This software allows us to easily track time both in the office, and via the mobile app, in the field, allowing for a more refined/granular tracking of employee tasks. It's flexible and allows not just for entry of time, but also the setting of timers to track time while working. The tech support is excellent, waits are usually short, and resolutions are most often reached in the first call.

Cons

For us, at least, there's a relatively frequent need to re-link TimeTracker to our QUickBooks software. It's not difficult, but with the support of TT support we did figure it out and it's now part of the routine , but was frustrating in the extreme until that. We also ended up with a couple of "ghost" projects in TT only that were confusing to staff, but again TT support, once we identified the problem, was prompt in assisting.

Pros

My favorite thing about this app is that it allows you to track your time on a daily as well as a weekly basis. I use the weekly view to see what I need to get done in the next weeks, but I also use the daily view for activities that I only need to do for the day.

Cons

It's been a great experience for us. It's simple to use, and the costs are quite inexpensive. Pulling reports and allowing more than one individual to be an administrator has been quite beneficial.

Pros

I like the fact that you can have employees scattered all over the country or even all over the world for that matter and they can simply login and enter their time and submit it easily using eBillity and their easy to use GUI.

Cons

I would like it to have better software for smartphones. I feel the app needs to be developed further and needs a better GUI. I think that most of the employees would use the app but it's hard enough to get them to enter their time let alone learning a new GUI. They need a simple easy to use interface that is bug freee.

Pros

Time Tracker syncs smoothly with our QuickBooks software thereby allowing our employees to easily apply their time spent to specific projects. Additionally, we are able to track Paid Days Off, Holidays and Bereavement time using QuickBooks items.

Cons

There is an issue with entries doubling. We have created our own workarounds, but they do not always work. People who use the mobile app also need to be sure to always update their app to keep up with new items in our syncing process.

Pros

Easy to search for jobs/clients in the software.

Cons

I have to populate the same information over and over for each job or client I work on, and there is no way to copy previous lines and change only the client. It also doesn't like to be filled out in the incorrect sequence. If you don't select the client first, it give you all sorts of warnings. There should only be a warning if you try to exit the software without filling out a field. The order in which you fill out a row should not matter. Also, if you double click in a box with hours, for example to change it, it opens this whole dialog box. Normally when you double click in a field, it simply highlight s all the text. This is not the case in this software. It opens up a whole new hours box that seems confusing to fill out.

Pros

I really like all the options it has and the way that time tracker organizes all the information, it allows me to visualize my work and be able to organize it better.I can reflect all the hours worked and in this way I can make invoices more real to my clientes.By seeing all the time of all the tasks I can identify where I waste time and where I have to be more productive.My daily work improves and projects run faster than before by delegating small non-essential tasks to other workers. It is very useful to focus on what is important

Cons

Sometimes it gives a lot of information and it takes time to organize it but it is very useful to have data