--- description: Review of Maidily Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Maidily | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Cleaning Business Software](/directory/613/maid-service/software) > [Maidily](/software/97646/maidily) # Maidily Canonical: https://www.softwareadvice.com.au/software/97646/maidily Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.com.au/software/97646/maidily?page=2) > Maidily is all-in-one cleaning business software designed for maid services, residential cleaners, commercial cleaning companies, and short-term rental turnover operations. Whether you're a solo cleaner or managing multiple teams, Maidily gives you the tools to run your business without fighting your software. Who It's For Cleaning business owners tired of stitching together spreadsheets, text messages, calendar apps, and invoicing tools. Maidily replaces the chaos with a single platform your entire team can use from the office to the field. Scheduling \& Booking A drag-and-drop calendar makes scheduling effortless. Create one-time jobs, set up recurring schedules on autopilot, and assign work to your team in seconds. Customers book from your branded booking page 24/7, embeddable on any website. New bookings land on your calendar automatically. Quoting \& Communication Send professional quotes and convert them to booked jobs with one click. Two-way SMS messaging lets you text leads and customers directly from the platform — no more juggling personal phones. Payments \& Invoicing Accept credit cards through Stripe or Square. Store cards on file, set up auto-billing, and get paid the moment a job is completed. Invoices can also be sent manually with one click. Team Management Every plan includes unlimited users at no extra cost. Add cleaners, managers, and office staff without per-user fees. Set role-based permissions so team members see only what they need. The mobile app gives your field team their schedule, job details, and push notifications. Higher-tier plans add time tracking, PTO management, and GPS location tracking to verify your cleaners are at the right address when they clock in. Customer Management Complete customer profiles with service history, preferences, access codes, and special instructions. Automated reminders reduce no-shows. A customer portal lets clients view appointments and manage their account. Integrations QuickBooks syncs customers, invoices, and payments automatically. Airbnb/VRBO integration connects turnover cleaning to rental platforms. API access available for custom integrations. Mobile App iOS and Android for every user. Owners get full business visibility on the go. Cleaners get their schedule, job details, messaging, and clock in/out — all from their phone. Why Cleaning Businesses Choose Maidily Most field service software is built for general contractors then awkwardly adapted for cleaning. Maidily is purpose-built for the cleaning industry with workflows and features designed around how cleaning businesses actually operate. Less setup, less training, and software that fits from day one. Start free, no credit card required. > > Verdict: Rated **4.8/5** by 33 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 33 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.8/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Maidily - **Location**: Atlanta, US - **Founded**: 2019 ## Commercial Context - **Starting Price**: USD 0.00 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Pricing Details**: Built for How Cleaning Businesses Actually Work Most cleaning business software charges you per user. Add a cleaner, pay more. Bring on a part-timer for the summer, pay more. Hand your office manager a login, pay more. It adds up fast, and it punishes you for growing your team. Maidily does it differently. Every plan includes unlimited users — owners, managers, cleaners, contractors, part-timers, everyone. You pay based on the number of jobs you complete each month, not the number of people on your team. That means you can add your entire crew on day one without worrying about your software bill climbing every time you hire. How It Works Maidily offers four plans: Free, Start, Grow, and Scale. Each plan includes a set number of jobs per month. If you go over, additional jobs are available in blocks of 50 at a low per-block rate that varies by plan. There are no contracts, no setup fees, and no per-user charges on any plan. You can switch plans or cancel anytime. Every plan includes core features like online booking, customer management, a drag-and-drop scheduling calendar, recurring job scheduling, invoicing, payment processing through Stripe and Square, automated appointment reminders, SMS notifications, the mobile app for iOS and Android, and an AI setup assistant to help you get started. Even on the Free plan, you get a fully functional cleaning business platform — not a stripped-down demo. As you move up through Start, Grow, and Scale, you unlock more advanced capabilities. Start adds two-way SMS messaging and a hosted booking form. Grow brings in QuickBooks integration, advanced reporting, team scheduling with PTO and time tracking, branded booking forms, a customer portal, custom message templates, and premium support. Scale adds team location tracking, AI-powered scheduling, custom website integration, Airbnb/VRBO integration, API access, custom integrations, and priority support. The key point: the features that every cleaning business needs — booking, scheduling, payments, customer management, mobile access — are available from day one on every plan. You only move up when your business needs the operational depth that comes with managing a larger team or integrating with other systems. Why Pay-Per-Job Makes Sense The cleaning industry has a unique staffing model. Teams grow and shrink with demand. You might have three cleaners in January and eight by April. You bring on contractors for one-time deep cleans. Your office manager needs access to the calendar but never touches a mop. Per-user pricing forces you to pay for every one of those people, whether they're cleaning five days a week or filling in once a month. With Maidily, your cost is tied to your actual business volume. When you're doing more jobs, you're earning more revenue — and your software cost scales proportionally. When things slow down, your bill goes down with it. Your cost as a percentage of revenue stays consistent instead of ballooning every time you add headcount. To put it in perspective: at the industry average of around $200 per job, Maidily typically costs less than half a percent of your revenue. For most cleaning businesses, that's less than what you spend on cleaning supplies in a week. Annual Billing All paid plans are available with monthly or annual billing. Annual billing saves 17% compared to monthly — effectively giving you two months free per year. Annual plans are billed as a single payment upfront. You can start with monthly billing and switch to annual at any time. No Surprises Maidily's pricing is fully transparent. The price you see is the price you pay, plus any additional job blocks if you exceed your plan's included amount. There are no onboarding fees, no training fees, no data migration charges, and no minimum commitments. The only optional add-on is a dedicated SMS phone number for two-way messaging, available on Start and above. Every plan comes with a free trial so you can test the full feature set before committing. No credit card is required to start, and the Free plan never expires — you can use it indefinitely with up to 10 jobs per month. How Maidily Compares Traditional cleaning business software typically charges between $14 and $29 per user per month on top of a base subscription. For a team of 10, that can mean $150 to $300 per month in user fees alone — before you even account for the base plan cost. With Maidily, a team of 10 doing 300 jobs per month pays a fraction of that, with no per-user charges at all. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French, Portuguese, Spanish - **Available Countries**: Australia, Canada, Ireland, United Kingdom, United States ## Features - API - Accounting Integration - Activity Dashboard - Activity Tracking - Alerts/Notifications - Automated Scheduling - Billing & Invoicing - CRM - Calendar Management - Checklists - Client Portal - Communication Management - Confirmations/Reminders - Contact Database - Credit Card Processing - Customer Database - Customer History - Customisable Branding - Customisable Forms - Customizable Fields ## Integrations (9 total) - Mailchimp - Shopify - Square Payments - Squarespace - Stripe - Webflow - Wix - WordPress - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Cleaning Business Software](https://www.softwareadvice.com.au/directory/613/maid-service/software) ## Related Categories - [Field Service Management Software](https://www.softwareadvice.com.au/directory/4540/field-service/software) - [Cleaning Business Software](https://www.softwareadvice.com.au/directory/613/maid-service/software) - [Service Work Order Software](https://www.softwareadvice.com.au/directory/1544/work-order/software) - [Field Service Mobile Apps](https://www.softwareadvice.com.au/directory/1875/mobile-app/software) ## Alternatives 1. [Jobber](https://www.softwareadvice.com.au/software/3660/jobber-lawncare) — 4.6/5 (1420 reviews) 2. [ZenMaid](https://www.softwareadvice.com.au/software/15752/zenmaid) — 4.7/5 (205 reviews) 3. [Housecall Pro](https://www.softwareadvice.com.au/software/7729/housecall) — 4.7/5 (2737 reviews) 4. [MaidCentral](https://www.softwareadvice.com.au/software/80391/maid-central) — 5.0/5 (45 reviews) 5. [Salesforce Service Cloud](https://www.softwareadvice.com.au/software/363691/service-cloud) — 4.5/5 (820 reviews) ## Reviews ### "Best software for cleaning business" — 5.0/5 > **Fred** | *14 March 2022* | Consumer Services | Recommendation rating: 10.0/10 > > **Pros**: Maidily has changed an aspect of our lives\! They basically provided us with an all in 1 solution to start a cleaning business – from the website, the booking page, and finally to the management/scheduling component within Maidily\! The entire team has been CRAZY helpful with not only showing us how to use Maidily but also helping us grow our business (where to advertise, how to set up Yelp, Thumbtack and so on) – absolutely the best customer support I’ve ever received, anywhere. It’s not just about support either – they are constantly releasing new features – I mean weekly\! Its not just random features…its features that get recommended or asked by customers. I mean I cant say enough positive things about them. If you own a cleaning business or are planning to start one – Maidily is all you need, seriously. > > **Cons**: I want to be able to create jobs a lot quicker - hopefully they come out with something to make the process quicker. > > Awesome\! ----- ### "Very satisfied professional cleaner" — 5.0/5 > **Andre** | *22 May 2022* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: I’m a professional cleaner I’m not really into software much so this made it very convenient and very easy for me to understand and manage I can’t Emphasize that enough I would recommend the Southfield any beginner and Professional software users > > **Cons**: Let me be Honest with me the software is very easy to use extremely helpful. > > I’m extremely happy with the software Being a professional cleaner has transformed my business making it much more easy for me to operate when the business much more smoothly. ----- ### "Reliable" — 5.0/5 > **Savannah** | *22 April 2022* | Chemicals | Recommendation rating: 5.0/10 > > **Pros**: Maidily is easy to use and navigate. Very reliable and quick to book an appointment. > > **Cons**: Sometimes, the features do not work properly, but the software team is right on it to correct any issues. > > Overall, my experience with Maidily has been great\! Very well thought and developed. ----- ### "Review of Product & Service" — 5.0/5 > **Amy** | *24 November 2020* | Consumer Services | Recommendation rating: 10.0/10 > > **Pros**: I love that the system allows my clients to choose their own bookings, this has increased my time and clients love being able to clearly see the price up-front before booking a cleaning. > > **Cons**: 1. I would like to have a QuickBooks Integration into the payment system, as I'm now having to use a third party and then using QuickBooks...too many processes for getting paid. 2. I would also like to be able to add multiple maids to the cleanings since I send my maids out in teams. 3. I would also like to have more control over my calendar settings in the scheduling setting view, to block off days no-one is working, etc. 4. I would like to be able to have an option where i can have bookings happen every three weeks, not just every four weeks, or bi-weekly... 5. Also in the calendar view, I MUST have all the bi-weekly and monthly bookings placed in the calendar IMMEDIATELY, not just after they pay, it has created a problem with scheduling for future dates in the months ahead...there has to be a way for the bookings to at least show-up on the calendar but be greyed out if they are not active yet, but to at least show-up. 6. An option to have the booking emails send a calendar invite to our iPhone calendar or Google calendar. > > OVERALL, i am very pleased with Maidily and I think the price is amazing since we are getting a lot for just starting out in the industry. ----- ### "User" — 5.0/5 > **Ralph** | *10 November 2022* | Individual & Family Services | Recommendation rating: 7.0/10 > > **Pros**: I like how the software continue to improve with new features. It is user friendly. I also like how the user can customize their own contents. The layout is pretty nice as well. > > **Cons**: There is only one person assigned to help customers. Any modifications has to be emailed and forward to the software team for execution which can take a few weeks to complete. > > Overall, I really like this software. The owner and project manager are nice folks. 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