Route4Me Reviews

Pros

Very easy to use with a fantastic interface, who doesn't require any kind of training. Platform speed is very high and API availability make Route4Me the standard de facto about route planning systems.

Cons

Not so easy to find marketing information on the web site, but European office supported us by phone very well.

Pros

The ability to plan routes for multiple team members and manage driver activity

Cons

The accessibility and ease of extracting large data sets of historical routing analytics for individuals

Alternatives Considered

MyRouteOnline

Reasons for Choosing Route4Me

Primarily price. At the time MyRouteOnline charged by address routed, and it wasn't cost effective for the number of addresses we would be planning routes for.

Switched From

MyRouteOnline

Reasons for Switching to Route4Me

Primarily price. At the time MyRouteOnline charged by address routed, and it wasn't cost effective for the number of addresses we would be planning routes for.

Pros

Its a cool tool for routes. I like the software but crazy expensive and people act like scammers

Cons

Ridiculous expensive
Not good customer care

Pros

that it plans it all for you. that it optimized and that the edit feature to duplicate and or rename my route books.

Cons

it has some major flaws when it comes to just shutting down and erasing all my completed stops for that day causing wrong data to be recorded and logged and in the end causing me to miss stops or go back to ones already completed. because it usually happens toward the middle to end of my day.

Alternatives Considered

RoadWarrior

Reasons for Choosing Route4Me

route size limits,, user friendly and ability to copy/duplicate the routes

Reasons for Switching to Route4Me

it was the most user friendly and another person in my field recommended it says she used it often. the price was a little more than I would like but it can be over looked unless there continues to be issued with it deleting my completed stops [had happened 4 out of the last 6 uses.]

Pros

It is user friendly both on the admin and user side. It has cut our dispatch/scheduling work load down more than half, which allows us to focus on other important items.

Cons

I would prefer to be able to circle locations on a map so I can mark them as a first priority. Also need a simple way to enter recurring breaks.

Alternatives Considered

RouteManager

Reasons for Choosing Route4Me

User interface was difficult to understand

Switched From

RouteManager

Reasons for Switching to Route4Me

User interface was easy to understand, and the app works great for our technicians.

Pros

Multiple Routes and easily editing stops and adding notes.

Cons

Bring back a subscription to just mobile and desktop without costing $199 a month.

Pros

The time and money that it can save both the company and the customer

Cons

I haven't seen anything I haven't liked so far.

Pros

User friendly interface with plenty of options for routing. The platform offers very good level of options for routing small to medium size fleet.

Cons

R4Me is a good fit for our needs and supports transportation operations perfectly. no issues to report.

Pros

Ease of use and connects to my GPS app. Finds all the stops I need to visit accurately. I like the weekly report you send as well.

Cons

I'm a big fan...hard to find anything I don't love about it. I wish the non mobile version were more affordable

Pros

Easy of using software, a lot of features and most valuable thing for me is good support service. I had a few specific situation from errors to idea to integrations and support team helps every time. I don’t see such things before. Thanks to all of them

Cons

Not a lot, maybe some features with statistics not work well for me

Pros

Creating route process is fairly easy from the address book.Moving locations from route to route in route maps is extremely helpful, however if the dates for the route are different this is not as easy, as the dates need to line up. When using the same routes daily, we need to ensure the dates are lined up. Uploading addresses is easy using spreadsheets

Cons

When using the program to create multiple driver routes for large areas, it tends to have multiple routes attend same locations, thus not being very efficient.Address book/routed addresses need to be updated in address book and each route location is routed in order to make any adjustments to the address/alias etc. Would be way more convenient to be able to update the address book and changes to reflect all routed stops for location.Search bar sometimes needs to be very specific to quickly access information

Pros

Allows me to enter desired destinations, then each destination can be organized based on selected criteria by “Replanning the Route”. This makes my daily driving more efficient and cost effective.

Cons

Entering the “Departure Address”, then changing the “Departure Address” to something else where another address is desired, and I would like there to be a particular final destination. This can get confusing and time consuming when the “Optimization” setting needs to be changed. Recommend there be an option to enter “Final Destination” by itself.

Pros

Route maps interface: ability to view multiple routes and swap calls for optimization.Address Book Grouping: isolating services by day on map for creating new routes.

Cons

Automatic System Route optimization: function could be improved for high density areas -manual adjustments are necessary after optimization for multiple routes

Pros

The tracking system and the route creation makes the day a lot easier and very easy to use.

Cons

No real issues using route4me, maybe a better memory system that remembers certain presets that you use alot

Pros

Route planning and sharing the routes between drivers.

Cons

The navigation is very choppy, it changes directions frequently. Also send you in circles for stop that are close to each other. Google maps is more accurate for navigation.

Pros

Ease of use, route planning alternatives, adaptability to our customers for control and follow-up.

Cons

The features to be improved could be more personalized advice and thus take full advantage of the different options and thus seek the efficiency of drivers and deliveries.

Pros

we use it every to optise the routes of our 10 trucks and track them. proof of deliveries online.

Cons

would like to have the ability to oreset territories

Pros

Knowing where are all my stops and find out where is our driver when he has to make a delivery

Cons

When is an error not to have many options to solve our situation

Pros

The route optimization feature has saved my organization so much time when it comes to planning routes for our home-bound deliveries. It has allowed us to organize our deliveries in a way that is easier and more manageable for our volunteer drivers.

Cons

Occasionally when using Route4Me, I will need to input the excel file twice because the app will miss a route due to an input. For example if I put 10 routes with a max of 10 deliveries on a route, it will give 10 routes with 9 deliveries on each route and another route for "Unrouted Destinations"

Pros

We have used different features in past year such as "Maximum Number of Routes/Vehicles, Maximum Route Duration DD:HH:MM etc. " but the lataest "Maximum Stopp per Route" function did help us alot to find spesific adresses that are on the same route.

Cons

Not cons but would be great to mark those route and change a date for multiple routes in once instead of changing one by one.

Pros

Routing is good and integration was easy

Cons

Running route replays is a little clunky

Pros

Any time of day if you have a question or need some help they are there quickly. And I do mean any time of the day. Very impressive support!

Cons

Pretty much nothing. I love this app! It makes planning our routes very simple and easy.

Pros

Software works great. I easily enter my address.

Cons

I don't like all the confirmation steps needed to complete an entry. Setting start location needs to be one step, set and thats it. Each time I utilize the arrive and exit function I have to hit ok, that's annoying.

Pros

Well I would say how much time it saves me, but I must say the most valuable part of this software is the Customer Service Reps that stand ready to help. [SENSITIVE CONTENT] have been able to almost predict when I was struggling and needed some mild assistance. Their professionalism could not be improved upon. Top notch gentlemen!!

Cons

Sometimes the mapping angle is a tad off. Also I wish there was a way I could circle a specific area and make a sub route from a larger route, but there is ways around that, and I have picked up so many other time saving tricks that I have afternoons off during the busiest week of my job!

Pros

Driver tracking and route optimization is best part of this software.

Cons

It can be slow to load sometimes other than that everything is great.