TeamViewer Remote Reviews

Pros

I have not had any issues with installation on all the devices we set up. Easy to connect to remote machines as long as the internet is stable. You can have multiple containers for multiple branches and the file transfer is seamless.

Cons

I do not like the fact that there are times you cannot connect to a device two versions before the control machine. Some servers with legacy software cannot be upgraded and you will have to drive into the office.

Pros

It is very convenient because you can operate the remote connection destination terminal through a remote desktop connection between offices or in a homework environment without the hassle of detailed configurations. It is also possible to send files, so it is useful when you want to transfer a local file to a remote connection destination. It also supports smartphone apps, so in an emergency, you can access and respond from your smartphone, which is excellent.

Cons

Sometimes it is strangely cumbersome, and operations such as clicking are disabled and a restart is required, which is inconvenient. Also, as it is not a cheap service in terms of cost, I think if there are several additional contract plans, the barriers to using the paid version will be reduced.

Alternatives Considered

AnyDesk

Reasons for Choosing TeamViewer Remote

Trouble-free remote control. Even if the customer is stuck in the operation, we can control it remotely. Besides, it is easy to make clients download the remote tool and it is easy to start with a double click, which is also good.

Switched From

AnyDesk

Reasons for Switching to TeamViewer Remote

We are using it with a purchase contract, not a subscription. The cost performance is good, there is no remote precision (cut in the middle) and we can do the job without problems.

Pros

TeamViewer Remote allows me to support junior Engineers in my organization remotely.

Cons

When internet connection is slow, TeamViewer Remote disconnects without a notice.

Pros

App that boots at startup
Solid tutorials
Mac OS support

Cons

A lot
The price structure does not reflect a small business needs for periodic support
Options come and go
support is mediocre

Pros

High quality on real-time chat, it works flawlessly every time, it works quickly and efficiently, very well organized and easy to use.

Cons

Sometimes their customer support team is a bit slow in their response

Alternatives Considered

Dialpad AI Meetings

Reasons for Switching to TeamViewer Remote

the good reviews it has of TeamViewer Remote

Pros

great tool
easy to use
user friendly
quick install
quick access

Cons

cost
user management
access management
file transfers

Alternatives Considered

Pivotal Tracker and Workspace ONE

Reasons for Choosing TeamViewer Remote

Yes, from VMWARE WORKSPACE ONE to TEAM VIEWER as it was easy to use.

Switched From

Workspace ONE

Reasons for Switching to TeamViewer Remote

TEAM VIEWER as it was easy to use hence we shifted to it. user friendly.

Pros

Easy to install, user friendly, smooth accessing of devices, quick file sharing and has secure connection

Cons

None. The application works well and fulfills my every need handle a support call

Alternatives Considered

AnyDesk

Reasons for Switching to TeamViewer Remote

Cheaper, more reliable a brand a started using since it was launched

Pros

Fast connectivity, very reliable and clear audio when it comes to holding meetings and video conferencing.

Cons

input delays when it comes to accessing and operating a computer remotely

Pros

Easy to deploy and I have even used it on a mobile device out of its awesomeness.

Cons

the free version times out too frequently

Pros

I like that you can either , black out the other persons screen and work in private or let them see what your doing to give ease of mind or to teach them how to do something and watch them try it .

Cons

I think they should have qn option to qllow the other person to watch but not let them control their phone because sometimes yourctrying to do something and they ckick something and boom you have to start again

Pros

The TeamViewer application is very easy to install, with a host app being installed on client devices and the full application being installed on technician devices. Multiple devices can be saved for re-connection rather than typing in remote IDs several times. Once remotely connected, the screen can be locked to prevent remote users from interfering with a technician's actions. The screen can also be 'blanked' to the remote user if the technician needs to perform confidential actions (accessing hidden software shares, etc.). Files can be shared between connections, and there are voice/text capabilities to communicate with remote users.

Cons

There have been security concerns in the past year or so that have shaken confidence in the software, however TeamViewer have implemented several fixes to improve security and prevent malicious use (steps such as increasing remote ID length and patching software security holes) to remedy the situation. The pricing is not perhaps as competitive as we would have liked.

Alternatives Considered

LogMeIn Pro, AnyDesk and Dameware

Reasons for Switching to TeamViewer Remote

TeamViewer was chosen at the time as several within the ICT department had experience with using and deploying the application. It offered a high quality product compared to alternatives, and came with good brand recognition.

Pros

TeamViewer is a great tool for anyone out there who is looking to manage multiple platforms remotely and with efficiency. I like TeamViewer because it helps me a lot in my line of work, and as an IT professional I need a centralized remote access console to be able to access my devices easily when the need arises. I've been using TeamViewer for the past 10 years and it has enabled me to complete my work from anywhere at anytime, without relying on other technologies such as VPN (Virtual Private Network). Apart from just using TeamViewer to access your computing devices remotely over the internet, it comes with other great features like session recording, file transfer, chat utility and configuration settings to help you customize the software to suit your working needs.

Cons

The audio conferencing setup and configuration for some users can be an overwhelming experience, especially if the person is not accustomed to configuring software to engage in a conference call. IT support or assistance someone who has better knowledge about TeamViewer may be required in such situations to assist. In some situations I have had to assist end users to configure this feature for them when other audio conferencing platforms fail, and the feedback from the requester is that they have no idea whatsoever on how to proceed with the setup. Perhaps in future TeamViewer may become the go to platform for audio conferencing and chat in regards to other products like Skype and Skype for Business. In my opinion TeamViewer is an awesome tool, why? because it provides the necessary features to improve a person's production when his/her work demands it.

Alternatives Considered

LogMeIn Pro and GoTo Meeting

Reasons for Switching to TeamViewer Remote

TeamViewer offers a better management console with stable connectivity from source to destination. It's easy to install, configure and upgrading to the next version is so easy with a few clicks of your mouse. The other compelling aspect about TeamViewer is the reasonable pricing and 24/7 technical support when you need it. As an administrator and a customer I am satisfied with the product and I confidently recommend TeamViewer to anyone who is looking for a multi-tasking platform.

Pros

If you manage a lot of computers (in my case around 200), its an invaluable solution. It let's you to organize computers in groups to easily access it in a dissatend way. The possibility to add a password to a common use PC it's really helpful. And the portable version TeamviewerQS gives you a great flexibility to help a sporadic customer.
The installation is completely transparent to firewall so it's really easy to deploy

Cons

The support to android devices is a separate license. In my case, have 3 licenses to pc but would have only one license to android, because it's rarely used, but the licenses system of teamviewer require to have the same number to any system. So finally, we decide to not contract this part.
The other cons happens with any equipment that have started the software with a non-administrative account because when an elevated privileges process occurs, the screen to introduce the password it's not seen on the teamviewer agent computer. It can be solved with a work-around starting the software with windows credentials type instead of teamviewer credentials, but it's annoying

Pros

Team Viewer provides full control accessing computer to computer remotely.
I can transfer program files between my side and remote side easily.
Access any pc from phone application, it has made easier for me to assist my branches in transport.
I make it start with windows and add static password so you don’t need the other side any way as long as pc has internet connection.
Switching between OS users by logging off or switching user is very simple.
It access pc as admin and it doesn’t ask every task admin rights.
Support session record ,Instant message and audio calls which is very useful to contact other side.
could show black screen to remote side to get ride of voyeurs.

Cons

Problem with different version, if you connect with lower virsion it asks to upgrade lower side.
Support stopped for old OS.
Commercial user license is not competitive.

Alternatives Considered

AnyDesk

Reasons for Choosing TeamViewer Remote

Because of high pricing

Switched From

AnyDesk

Reasons for Switching to TeamViewer Remote

Stability Easy Admin right Swich between OS users without losing connection.

Pros

My favorite feature is that I can provide an easy and secure connection. And providing the necessary security by giving a password before the connection.

Cons

The aspect that I like least is that if another user has one of the lower versions of this software, remote connection cannot be established, the versions must be the same, I would like this to be ignored.

Alternatives Considered

AnyDesk

Reasons for Choosing TeamViewer Remote

Due to the expensive license fee

Switched From

AnyDesk

Reasons for Switching to TeamViewer Remote

I prefer this software because of its price performance ratio and reliability.

Pros

When we chose TeamViewer, they offered a great deal for the money, spending money to buy the software license once with no recurring fees. The ability to provide "zero-install" links on our web site to allow customers to get us connected to their systems was a huge plus for a remote support environment. And even better, they were far cheaper than other solutions at the time, like GoToMyPC, LogMeIn, RAdmin, and others for an environment where you needed to support random users around the globe.

Cons

Sadly, shortly after we bought our expensive, "perpetual, no recurring fees" license and got everything set up, TeamViewer changed the game entirely, switching to a pure subscription model. So, after advertising that our high one-time fee wouldn't require maintenance fees, the new model now requires an annual subscription, and we have been stuck on v12 for the last several years with no ability to get onto a newer version unless we want to spend even more money on the subscription. As other solutions have since arisen (like Zoom) that are far less expensive, we do not feel that we will ever renew our TeamViewer license because of this. Once they turn off the ability for TeamViewer 12 to work (which they have done for older versions already), then we'll simply be removing it from our systems.

Alternatives Considered

GoTo Meeting and GoToMyPC

Reasons for Switching to TeamViewer Remote

TeamViewer offered a simple-to-use, no-install solution for remote support for our clients that was far cheaper than the competitors at the time.

Pros

It became a means to connect from the inside to the outside, the problems that could be solved, the concrete effects, and the outside. Before I could connect from an external computer to an internal computer through a VPN connection, but I could not do the reverse pattern. It is now possible to connect from inside the company to outside the company, and it is now possible to explain outsiders sharing the computer screen. I use it to teach people outside the company how to operate a computer. If only the ID and password are provided over the phone, you can connect immediately and it is easier to use than other software. Also, the connection is difficult to interrupt and there is no delay in reaction, so you can use it comfortably.

Cons

Occasionally, you may not be able to connect from the start, or if you think it has hardened during use, the connection may disconnect, so check.

Alternatives Considered

AnyDesk

Reasons for Switching to TeamViewer Remote

You can perform the same thing with other applications, but this is the most solid connection.

Pros

The software is very user friendly, and enables me to access different documents quickly and efficiently. As a large organization, we rely heavily on the ability to collaborate remotely, and TeamViewer provides us with a safe, secure and reliable platform for us to do so. The recent updates to the software have made it even easier and faster for us, and I would highly recommend it.

Cons

The only negative side I can see to using TeamViewer is that it can be a bit slow at times. We have recently experienced some slowdown in the software which has been somewhat frustrating, although overall it has performed well.

Pros

It's very easy to manage your cloud pcs using this app. I am using this app from last 5-6 years.

I am a home user but easily manage my workstation and remote pc from my location. it's very easy to when you are doing work from home.also it's chat msg and voice are very good.

Cons

no any point which i don't like about this application.

Pros

As an IT worker one of TeamViewers greatest features is the "quick support". This allows the user to rapidly download and use a single session installation of TeamViewer. In many cases users are not especially skilled with computers and the ease of this installation greatly helps getting access to their machine to troubleshoot.
Even with poor internet signal TeamViewer is able to connect with relative stability which is extremely helpful for when connected to a computer across the world with dial up internet. That TeamViewer also automatically attempts to reconnect a good number of times (I think 30? To be honest I have not had to reconnect in such a long time I cannot remember!) is also very helpful as it prevents having to continually log on again.
The option to restart the client PC and then automatically reconnect when it has finished booting is extremely useful as well.
From a personal perspective I have set a password to allow me to access my computer remotely via TeamViewer - I send a wake from LAN request to it, then use my username/password to remotely access my desktop from my tablet allowing me to perform tasks on my computer from anywhere in the world.

Cons

From a business perspective where a licence has been brought the only thing I could think about improving would be the allocation of said licence.
When logged in a licence is not applied to the computer, instead this has to be done through the management console.
Further re-allocating a licence (e.g. a computer is decommissioned and the licence needs to move to the new computer) is also needlessly complex - when I last did this it involved revoking the licence to all computers then re-adding them which seems unnecessary.
Also whilst not TeamViewers fault TalkTalk seems to flag it up as dangerous requiring it to be added to the Safe list of the parental controls - unsure if TeamViewer would be able to convince TalkTalk to remove it from this dangerous listing.

Pros

The options to choose between having fixed/static or changing id.
One would allow safety and the other would allow an easy and convenient way of connecting to the same machine.

Also, the call option is very handy (once you understand how to use it). It will save you from the trouble of needing to use another software for a voice call.

Cons

What would really frustrate me was the need to mute the mic if I am already on a call with the same end-machine using another software.

For example, I would have a skype call that at some point requires Teamviewer to clarify things.
We start the TeamViewer session with the other end, and a very loud echo would start because by default the mic on TeamViewer was on. Often the other end of the call doesn't know how to deal with it, and by the time we understand and go to the options of team viewer to mute the mic, some time would pass.

Pros

TeamViewer has been a secure platform to use, with the RSA key exchange and encryption. In the aviation industry, security is paramount and TeamViewer meets that requirement. It allows me to connect to contacts globally and provides a host of additional sevices, for e.g monitoring my entire teams desktop and allows recording the sessions remotely. Added to that, TeamViewer setting up is relatively simple with equally simple configuration.It provides added options of file transfer, instant messaging and being able to manage servers remotely. It has been instumental in making it possible for me to remotely control my devices for work and home, including cameras amongst other things. Impressive? Yes indeed! But read on please.....

Cons

The UI is super boring and the TeamViewer team should get cracking on that aspect to begin with. It puts me to sleep! Additionally, similar products come in at a better price.. Transferring files that are large can be a laborious and lenghty task, becoming frustrating in this world of "instant gratification". Speed it up TeamViewer! Not the best customer service experiences that i have had. High speed internet has become an issue, especially when i try and connect to areas globally, where the speed of their internet is at a snails pace. Hence, high speed internet is a must or else you'll end up pulling out your hair. Also, Teamviewer has to be installed on every system and has to be the same version. Limiting for me! Better platforms available out there at a better price, faster and the lack of a fast internet speed is not a problem.

Pros

1. You need to share your username and code safely with another person, and that person can instantly connect to your device screen. The fact that it works immediately is the most significant plus point. It is as easy as one-two-three: three simple steps.
2. Both users can work on the same screen with their mouse control. It can be used for training, troubleshooting, or collaboration.
3. It is safe that the password to connect changes every few minutes. The other person cannot join without your permission.
4. More than one person can connect to one screen to discuss, resolve, or learn something together.
5. There are many things that you can’t explain over the phone or chat. Once the screen is under your control, you can work better as a team of two or more persons.
6. It allows remote access only to authorized persons.
7. You can hold virtual meetings, save contacts for future use, etc.
8. It works both ways: either you give control or control someone else’s device, as per your requirements.
9. You can start TeamViewer automatically when Windows starts or allow unattended access. It may be helpful when you want to connect to your computer kept elsewhere.
10. Many advanced settings can help you gain better control over other devices.

Cons

1. There is no method available to communicate with other users. You may have to talk over the phone or chat to say something.
2. It may be unsafe to provide control of your computer to unknown persons. They may steal your information without you realizing it.
3. When the internet is slow or erratic, the tool behaves irrationally, and all team members may get a terrible experience, lags, delays, etc.
4. It may be pretty unsafe to provide unattended access to strangers.
5. Many advanced features are payment-based.

Pros

I'm not an IT professional, but you don't have to be to use this software. With this software, it's easy to take control of a computer remotely. It's easy to install, has a user-friendly interface, and is very simple to use. As far as security is concerned, I think it's very secure. Taking control requires several authorizations beforehand. In addition, it has other exciting features such as chat by message or voice, file transfer, and many others. It's a handy tool that works on all media, PC, smartphones, etc.

Cons

I have no recommendation to make. The way it works suits me perfectly

Pros

One of the standout features of TeamViewer Remote is its versatility and ease of use. Here are some pros:

Cross-platform Compatibility: TeamViewer Remote supports a wide range of operating systems including Windows, macOS, Linux, iOS, and Android. This means you can remotely access and control devices regardless of the platform they're running on.

Remote Access and Control: TeamViewer allows you to access and control remote computers or mobile devices as if you were physically present at them. This is incredibly useful for troubleshooting technical issues, providing remote support, or accessing files and applications from a distance.

Secure Connections: Security is paramount when accessing devices remotely, and TeamViewer offers encryption and security features to ensure that your connections are safe and protected from unauthorized access.

Cons

Connection Stability: In some cases, users have reported issues with connection stability, including occasional drops or interruptions during remote sessions. While TeamViewer generally provides reliable connections, occasional network issues can still occur.