--- description: Review of Xakia Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Xakia | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Legal Case Management Software](/directory/4516/legal/software) > [Xakia](/software/100409/xakia) # Xakia Canonical: https://www.softwareadvice.com.au/software/100409/xakia Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.com.au/software/100409/xakia?page=2) > Xakia provides a legal operations management platform purpose-built for in-house legal teams of all sizes, from small departments to large global teams. The platform consolidates legal information and processes into a single source of truth, replacing manual tools and scattered data sources. Xakia delivers visibility across matters, tasks, deadlines, contracts, documents, vendors, and budgets, supported by configurable workflows, automation, and self-service tools for internal business users. The solution includes data-driven dashboards and reporting that enable legal teams to monitor workloads, manage spend, and demonstrate performance and value to the business. Designed for ease of use and rapid adoption, Xakia supports collaboration across legal, finance, and procurement functions. Teams can connect Xakia to existing integrations including Outlook, Gmail, DocuSign, Josef and Sharepoint. > > Verdict: Rated **4.8/5** by 70 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 70 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Xakia Technologies - **Location**: Cremorne, Australia - **Founded**: 2016 ## Commercial Context - **Starting Price**: USD 95.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Xakia Advance: $95 per user/month Xakia Professional: $120 per user/month Xakia Enterprise: $150 per user/month - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English, French, Japanese, Spanish - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Notifications - Archiving & Retention - Audit Trail - Billing & Invoicing - Calendar Management - Case Management - Case Notes - Client Management - Client Portal - Collaboration Tools - Communication Management - Conflict Management - Contact Management - Contract/License Management - Customizable Fields - Customizable Reports ## Integrations (12 total) - Brightflag - Docusign - Gmail - Ironclad - Josef - Microsoft Outlook - Microsoft SharePoint - Microsoft Teams - NetDocuments - Okta - Salesforce Platform - Slack ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Legal Case Management Software](https://www.softwareadvice.com.au/directory/4516/legal/software) ## Related Categories - [Legal Case Management Software](https://www.softwareadvice.com.au/directory/4516/legal/software) - [Case Management Software](https://www.softwareadvice.com.au/directory/984/case-management/software) - [Legal Document Management Software](https://www.softwareadvice.com.au/directory/1392/document-management/software) - [Enterprise Legal Management Software](https://www.softwareadvice.com.au/directory/4462/enterprise-legal-management/software) ## Alternatives 1. [LEAP](https://www.softwareadvice.com.au/software/20175/leap) — 4.3/5 (537 reviews) 2. [Neos](https://www.softwareadvice.com.au/software/61621/needles) — 4.4/5 (200 reviews) 3. [8am MyCase](https://www.softwareadvice.com.au/software/3719/mycase) — 4.6/5 (788 reviews) 4. [8am CasePeer](https://www.softwareadvice.com.au/software/47885/casepeer) — 4.8/5 (215 reviews) 5. [Clio](https://www.softwareadvice.com.au/software/449970/Clio) — 4.7/5 (1692 reviews) ## Reviews ### "Xakia provides a lot of value and is easy to use successfully." — 5.0/5 > **Jerry** | *1 August 2023* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: The features I like most about Xakia are its matter, task, and dashboarding features. > > **Cons**: Xakia is still developing its ebilling features, so I look forward to seeing additional features in that area released. Xakia's task management features are excellent, but its task reporting could be improved. > > Xakia solves our matter and task management needs, and provides excellent, highly responsive customer support to answer any questions that may come up. ----- ### "Very Satisfied" — 5.0/5 > **Ashley** | *19 November 2025* | Legal Services | Recommendation rating: 9.0/10 > > **Pros**: I Ioved the ease of setting up the legal intake portal. It was able to pick up the process within a matter of minutes and in a matter of just a few short hours, I had the entire portal set up. > > **Cons**: transition from previous management system was tedious and difficult to get acclimated to Xakia's formatting > > Once I became familiar with Xakia, I became a very satisfied customer. My favorite part of Xakia is the ease in setting up the Legal Intake portal and the visibility that the rest of my company has into their requested matters. I have gotten so much positive feedback from my company whereas other platforms we have tried have elicited nothing but complaints. ----- ### "Looking for Contract Management? Look Elsewhere" — 2.0/5 > **Wendy** | *6 October 2021* | Computer Software | Recommendation rating: 0.0/10 > > **Pros**: It's kept matters from falling through the cracks over time, something we didn't have something set up to help before. Keeping track of smaller matters such as research felt more fit for the whole thing, but only marginally. There's a calendar system for due dates that works fairly well, making me think this might be better geared for smaller law offices. > > **Cons**: A little buggy at best, and a borderline useable as a contract matter management system at worst > > The program is not all that well designed. The UI is not exactly intuitive, considering there are two separate sections in the settings to find the list of users, and only one of these pages has the ability to add or change anything regarding users. The Internal Client Portal is a mess. I haven't been able to log into the company test account for months, and I get about 1-2 internal clients coming to me a week asking what's going on with logging in, and I have to explain that the Internal Client Portal log in page and the Legal team log in page visually look exactly the same. It's not possible to tell the difference through the URL, since the URL redirects to an indiscernable long jumbled URL in both cases. We pay extra for access to a matter intake form, and the servers that run this aren't SUPER fast, causing someone who's rushing to submit a matter before 5PM come to me angry on why can't they submit, to discover a required section took a few seconds to load in below after the prerequisite section was selected. The reporting, while there are several options, were mostly useless to us as a team that needed a contract-lifecycle management system. This software sometimes takes up half of my day trying to diagnose what's going on before going to their support team asking for help, to jump onto a video call to be met with "Huh. Yeah that's not supposed happen, we'll get back to you." Can't really say how it is for other situations, but look elsewhere for contract management. ----- ### "Thank you \[sensitive content hidden\] for all of the assistance." — 5.0/5 > **Joseph** | *14 January 2026* | Law Practice | Recommendation rating: 9.0/10 > > **Pros**: We have been using Xakia for a year and when we started I was not sure that the white glove upgrade was worth the cost. I have been proven wrong numerous times when I meet with \[sensitive content hidden\] She always goes above and beyond to make sure we get the most out of Xakia. > > **Cons**: I wish Xakia had an app for the phone or a tablet. This would be useful when traveling or when you just need to see one matter during a meeting. > > There is a lot of capabilities of Xakia, mastering it does take a lot of time or a great tour guide. Fortunately for us we have been guided in all of the abilities to make Xakia worth the money and a must have for the organization. ----- ### "Managing Matters Made Simple with Xakia" — 5.0/5 > **Verified Reviewer** | *10 November 2025* | Financial Services | Recommendation rating: 8.0/10 > > **Pros**: Xakia allows legal operations professionals to obtain real time objective data in relation to the work being managed by the legal team to enable data driven decisions around work allocation, prioritisation and where to leverage technology to reduce manual effort > > **Cons**: It is difficult to get uniform uptake, usage and engagement across large teams and as a result you do get inconsistent data. In addition whilst Xakia is best of breed in matter management its document workflow and automation capabilities are less developed and integration with other products is not simple (noting integration with other products is not solely a Xakia problem) > > I enjoy working with the Xakia team. They listen to what you need and what your pain points are. They want to help solve problems and improve experience. They are passionate about their product and its impact on legal teams. Xakia operates as fundamental tool in our legal departments technology stack. ----- Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.com.au/software/100409/xakia?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/100409/xakia) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data