About Xakia

Xakia is a simple and easy to use online legal matter management platform for in-house legal teams. Xakia helps busy in-house legal teams take back control and removes the pain of spreadsheets to manage workloads, deadlines, and reporting. Features of our cloud-based legal software include: Legal Matter Management, Legal Intake & Triage, Legal Spend Management and Legal Data Analytics. Xakia is used in-house legal teams globally - we are the only multi-lingual platform in the market, configurable in English, Japanese, Spanish, French, Danish, Dutch, and Portuguese (Brazil).
Xakia Software - Xakia dashboard. Improves team collaboration with single source of truth. Encourages a happy team who are informed and feel in control of their daily workload.
Xakia Software - Xakia matters. Project manage with ease and gain more control over how you prioritize tasks by creating, viewing and updating your matters in under 60 seconds from your desktop, tablet or inbox.
Xakia Software - Xakia legal intake & triage - streamlined & simple. Easy to use for clients and lawyers; swiftly match resources with incoming requests via our ticketing & triage system.
Xakia Software - Spend management. Achieve a watertight understanding of where you spend money with our simple expense management tool.
Xakia video
Xakia Software - Xakia dashboard. Improves team collaboration with single source of truth. Encourages a happy team who are informed and feel in control of their daily workload. - thumbnail
Xakia Software - Xakia matters. Project manage with ease and gain more control over how you prioritize tasks by creating, viewing and updating your matters in under 60 seconds from your desktop, tablet or inbox. - thumbnail
Xakia Software - Xakia legal intake & triage - streamlined & simple. Easy to use for clients and lawyers; swiftly match resources with incoming requests via our ticketing & triage system. - thumbnail
Xakia Software - Spend management. Achieve a watertight understanding of where you spend money with our simple expense management tool. - thumbnail

Xakia pricing

Xakia does not have a free version but does offer a free trial. Xakia paid version starts at USD 55.00/month.

Starting Price:
USD 55.00/month See pricing details
Pricing Details:
Xakia: $55 per user/month Xakia Plus: $70 per user/month Xakia Advance: $90 per user/month View Pricing Plans
Free Version:
No
Free trial:
Yes

Alternatives to Xakia

From intake to insights – LawVu’s legal workspace is your everyday ‘go-to’ for all your in-house legal work, no matter... Learn more

Airtable

Airtable is a cloud-based project management solution targeting small to midsize businesses as well as departments... Learn more
Onit Apps is a cloud-based contract management suite that enables organizations to automate and combine business... Learn more

TeamConnect

0
TeamConnect is a cloud-based legal case management solution that enables enterprises to streamline operations related... Learn more

Quickbase

Quickvase is a low-code application development platform that enables organizations to unite information, people, and... Learn more

Legal Suite

Legal Suite is a provider of practice management solutions. It expands its expertise in corporate legal management,... Learn more

Xakia Reviews

Feature rating

Value for Money
4.9
Functionality
4.6
Ease of Use
4.8
Customer Support
4.9
5 reviews of 39 View all reviews
Maggie P.
  • Industry: Transportation/Trucking/Railroad
  • Company size: 201-500 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 16/03/2020

An excellent tool for in-house teams, I would highly recommend

I could not speak more highly of [SENSITIVE CONTENT HIDDEN] with Xakia. They make a great team and despite us being a fairly small Legal department/client, they are always willing to listen to us and answer our questions. Their investment in each client truly exhibits how they strive to make this platform better for all of their clients, and we have enjoyed being a part of this.

Pros

Implementation with Xakia took just minutes, and the system is extremely intuitive and easy to navigate. Our legal team needed a platform where we could track and manage our responsibilities, but also provide useful and reliable data to analyze and share. We are just three full months in to using Xakia, and have already recognized numerous benefits from using the platform. It was easy to transition our business partners to using Xakia, and we are really excited about some upcoming features that will increase visibility into matters for those outside of our team. My favorite features are: (1) the card view based on matter status, (2) the Executive Summary report; and (3) overall, the self-service capabilities and ability to manage the platform, intake request forms, and settings without having to request assistance from Support.

Cons

One of our current, biggest needs in a matter management solution is on the roadmap, so no cons at this point into the platform. If anything, Xakia has filled the gaps for shortcomings we had with our prior matter management tool in a short amount of time. There is the occasional glitch, but the Xakia team is always highly responsive and we are kept up to date during what is always a very fast resolution.

Alternatives Considered

Airtable and LawVu

Switched From

Jira
Marc J.
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 31/10/2019

Simply the Best Matter Management Tool for Small and Medium Sized Law Departments

The legal department is able to allocate resources better and respond to demands/challenges of modern business in a proactive rather than reactive matter. This benefits the entire legal ops function and legal teams because we are able to improve processes, improve knowledge management, improve financial management as well as support talent acquisition, retention and development.

We have immediate, real-time visibility for the team and management about "who is working on what questions which benefit the whole department and company at large.

We also are able to eliminate inefficient manual reporting process fire drills with clear, concise reports that give fuller understanding of legal department.

Pros

The software is very easy to use and purpose built for modern law department workflows. Due to its ease of use, the change management lift was much less than all other legal matter management, workflow management and business intelligence platforms in the legal industry. The off the shelf reporting features are amazing and continue to expand. The real time dashboards are fantastic and interactive and project card view are major productivity enhancers. Integrations with other platforms also lead to wonderful efficiency and productivity gains.

Cons

The only thing that has ever come up has been bugs which are typical in software development. These have all been fixed and team is receptive to feedback and implementing customer ideas. So, no real cons.

Alternatives Considered

TeamConnect, LawVu and Onit

Reasons for Switching to Xakia

Ease of implementation. Literally up and running in one day. Superior reporting. Ability to participate in software development feedback loop. Incredible team running the show.
Wendy Y.
  • Industry: Computer Software
  • Company size: 201-500 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
2
Features
2
Ease of Use
2
Customer Support
4

2
Reviewed on 06/10/2021

Looking for Contract Management? Look Elsewhere

The program is not all that well designed. The UI is not exactly intuitive, considering there are two separate sections in the settings to find the list of users, and only one of these pages has the ability to add or change anything regarding users. The Internal Client Portal is a mess. I haven't been able to log into the company test account for months, and I get about 1-2 internal clients coming to me a week asking what's going on with logging in, and I have to explain that the Internal Client Portal log in page and the Legal team log in page visually look exactly the same. It's not possible to tell the difference through the URL, since the URL redirects to an indiscernable long jumbled URL in both cases. We pay extra for access to a matter intake form, and the servers that run this aren't SUPER fast, causing someone who's rushing to submit a matter before 5PM come to me angry on why can't they submit, to discover a required section took a few seconds to load in below after the prerequisite section was selected. The reporting, while there are several options, were mostly useless to us as a team that needed a contract-lifecycle management system. This software sometimes takes up half of my day trying to diagnose what's going on before going to their support team asking for help, to jump onto a video call to be met with "Huh. Yeah that's not supposed happen, we'll get back to you." Can't really say how it is for other situations, but look elsewhere for contract management.

Pros

It's kept matters from falling through the cracks over time, something we didn't have something set up to help before. Keeping track of smaller matters such as research felt more fit for the whole thing, but only marginally. There's a calendar system for due dates that works fairly well, making me think this might be better geared for smaller law offices.

Cons

A little buggy at best, and a borderline useable as a contract matter management system at worst

Response from Xakia Technologies

Everybody has a bad day but it sounds like you're having a terrible time with Xakia - we take this seriously! Your Customer Success Manager will contact you about your concerns but let's start with: 1) It sounds like you're using an old Internal Client Portal & don't have SSO turned on - let's address it. 2) Xakia provides 2 places to manage users as global companies often separate out geographies /segregate data for regional hosting. 3) Xakia isn't a contract lifecycle management system but integrates with them (e.g. Ironclad) bringing your tools together as needed. Many clients use Xakia to receive, review, assign & collaborate on resolution of contracts (as with all matters) & use our Contract Log to store info about contracts - but it stops short of being a lifecycle management system which is something else. 4) Xakia provides prompts to indicate incomplete fields on legal intake & the forms are loaded in full when selected by the user, so this could be a user connectivity issue.

Replied 10/10/2021
Danielle A.
  • Industry: Wine & Spirits
  • Company size: 1,001-5,000 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 17/02/2021

Such a simple tool to use that gives such great insights

Pros

Tracking your matters is so easy, but the data you receive back in the dashboards and reporting is immediately insightful and impactful. The ability to pull a report for our Executive within seconds of the request is invaluable. We are already seeing trends appearing, that in our gut we knew were happening, but needed the data to back it up. Being able to integrate it with document management and other legal operations software will also be useful.

The customer service is also excellent. Any issues are dealt with and fixed within the day. There are constantly improvements to the software adding added benefit for no additional cost.

Cons

None that we have noticed so far. However, I'm sure if we find any, Xakia will work with us to improve.

Andrea L.
  • Industry: Education Management
  • Company size: 5,001-10,000 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 18/08/2020

Powerful, but still affordable

Xakia has been great! They are very responsive and always willing to help. I can tell it is a system built for in-house legal and not some old, legacy system with so many features that we would never use (but would still have to pay for) or would have a big implementation bill to customize for us. For those without legal ops or IT support for a tool like this, their tiered pricing structure makes it accessible to get started and upgrade features as you are ready to use them.

Pros

This tool has been great to help our team track our responsibilities while having powerful reporting that can demonstrate our contributions to the rest of the organization. One of my favorite features is the Notes tab, where I put status/progress updates for my own reference. This allows me to remember where a matter is at even if it has been quiet for a while and for anyone else to help if I'm out of the office. The lack of this was a major shortcoming of my prior approach of managing my matters and tasks in a run-of-the-mill, but relatively robust task management system not designed for Legal. Implementation really is super-fast, which allows you to get going quickly. And, as we use it more, we can easily customize to fit our needs even better rather than guess at how we'd use it in the implementation stage and find out we built it wrong. Reporting is also great because it is very robust and designed to speak to executives, not just lawyers.

Cons

So far, just little nits on how something might be able to be accomplished in one-click rather than two clicks, but that may just be my unique preferences and the product is still highly efficient. I know there are a lot more features (intake tool) that we will love once I find time to learn more about them. I'm also looking forward to the document management, which is on the horizon.

Related categories