---
description: Review of Remote Support and Meetings Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: Remote Support and Meetings | Reviews, Pricing & Demos - SoftwareAdvice AU
---

Breadcrumb: [Home](/) > [Screen Sharing Software](/directory/4402/screen-sharing/software) > [Remote Support and Meetings](/software/100556/remote-support-and-meetings)

# Remote Support and Meetings

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> Remote Support and Meetings is a cloud-based remote support platform that allows users to conduct online training, meetings and demonstrations.&#10;&#10;&#10;Remote Support and Meetings’ key features include concurrent meetings, room chat, screenshot sharing, proxy and HTTP support, desktop and audio recording and 2 digit support. The platform also comes with easy access URLs for PC variants and help desk tools. Additionally, the platform allows users to customize the services they want. &#10;&#10;&#10;Remote Support and Meetings offers a 'Reconnect on Reboot' functionality that helps users during support sessions. Pricing of the product is based on a monthly subscription and support is extended via phone, email, live chat and documentation.
> 
> Verdict: Rated **4.2/5** by 13 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.2/5** | 13 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 4.1/5 | Based on overall reviews |
| Value for Money | 4.1/5 | Based on overall reviews |
| Features | 4.0/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: ShowMyPC
- **Location**: San Jose, US
- **Founded**: 2007

## Commercial Context

- **Starting Price**: USD 14.00
- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Pricing Details**: Premium - $14/month or $140/year.&#10;Professional - $19/month or $190/year.&#10;Business - $40/month or $400/year.&#10;Enterprise pricing is based on the number of concurrent meetings required, for between 4 and 50 concurrent meetings. Contact ShowMyPC for information.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, United Kingdom, United States

## Features

- API
- Access Controls/Permissions
- Activity Tracking
- Annotations
- Authentication
- Chat/Messaging
- Collaboration Tools
- Conferencing
- Customisable Branding
- Desktop/Browser Sharing
- Diagnostic Tools
- Document Storage
- Event Logs
- File Management
- File Sharing
- File Transfer
- Live Chat
- Meeting Management
- Mobile Access
- Mobile Screen Sharing

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Screen Sharing Software](https://www.softwareadvice.com.au/directory/4402/screen-sharing/software)

## Related Categories

- [Screen Sharing Software](https://www.softwareadvice.com.au/directory/4402/screen-sharing/software)
- [Remote Support Software](https://www.softwareadvice.com.au/directory/4537/remote-support/software)
- [Remote Desktop Software](https://www.softwareadvice.com.au/directory/4019/remote-desktop/software)

## Alternatives

1. [TeamViewer ONE](https://www.softwareadvice.com.au/software/99131/teamviewer) — 4.6/5 (11620 reviews)
2. [Zoho Assist](https://www.softwareadvice.com.au/software/392373/zoho-assist) — 4.7/5 (1374 reviews)
3. [AnyDesk](https://www.softwareadvice.com.au/software/100985/anydesk) — 4.6/5 (1781 reviews)
4. [Slack](https://www.softwareadvice.com.au/software/154669/slack) — 4.7/5 (24046 reviews)
5. [Iperius Remote](https://www.softwareadvice.com.au/software/261056/iperius-remote) — 4.3/5 (227 reviews)

## Reviews

### "it is a simple program to remote connect to another pc" — 4.0/5

> **Nathan** | *14 December 2017* | Recommendation rating: 7.0/10
> 
> **Pros**: this is a neat little program that works well but is not very popular.&#13;&#10;You can remote to any pc but it is not as easy or simple or others, I would not use it for large deployments.
> 
> **Cons**: It doesn't feel like other do, you tend to feel it is not matured like other programs that do the same.&#13;&#10;Don't get me wrong, I have nothing negative to say about it, but it just doesnt feel as developed as others do.
> 
> This is a good software to remote connect to a pc, it is not bad and it gets the job done. &#13;&#10;It works when other non-popular solutions don't work.

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### "A Great Remote Support Solution For Business" — 5.0/5

> **Cristian** | *11 October 2024* | Information Technology & Services | Recommendation rating: 9.0/10
> 
> **Pros**: With this amazing tool, managing remote access and support is easy&#10;It is solid secure and using the tool is straightforward.
> 
> **Cons**: No any regrets as Remote Support and Meetings delivers.

-----

### "Ok Program" — 3.0/5

> **Steven** | *30 July 2019* | Retail | Recommendation rating: 5.0/10
> 
> **Pros**: You can remote view an unattended PC without needing to have someone at the other end
> 
> **Cons**: The system freezes frequently requiring to close the browser and reconnect
> 
> Its ok

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### "Easy to implement in a desktop software environment" — 5.0/5

> **Anthony** | *25 January 2022* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: Ease of deployment, and relatively easy to use by end users.
> 
> **Cons**: Conflict with caps lock is annoying but easily solved.

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### "Remote Support" — 4.0/5

> **Meghan** | *21 June 2023* | Accounting | Recommendation rating: 8.0/10
> 
> **Pros**: I like that there is a free version clients can use.
> 
> **Cons**: It can be difficult to help users get it set up on their end sometimes.
> 
> I like Remote Support and Meetings and would use it again. I have found better options for my particular needs, but I would use it again if I found it fit my needs.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/100556/remote-support-and-meetings)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/remote-support/remote-support-and-meetings-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/100556/remote-support-and-meetings> |
| en-GB | <https://www.softwareadvice.co.uk/software/100556/remote-support-and-meetings> |
| en-IE | <https://www.softwareadvice.ie/software/100556/remote-support-and-meetings> |
| en-NZ | <https://www.softwareadvice.co.nz/software/100556/remote-support-and-meetings> |

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