About Telegram

Telegram is an open-source desktop and mobile messaging app that provides businesses with reliable messaging by utilizing end-to-end encryption and self-destruct message capabilities. Telegram allows businesses to customize their own client interface or create additional tools with Telegram's free open API, Bot API and TDLib.Telegram includes 1-1 and group messaging, file and image sharing, end-to-end encryption, self-destructing messages, and many more. With Telegram, users can choose whether to have just 1-1 conversations or group conversations with up to 200,000 other users. Since Telegram's servers are spread worldwide, messages can securely be sent to other users within a matter of seconds. Users can also store and send media files and documents of any size using Telegram's document storage and file sharing. Telegram syncs messages across multiple devices so users can utilize the desktop or mobile when it's necessary. For security issues, users can choose to self-destruct messages using a built-in timer. Telegram is available for mobile devices via an iOS and Android app.
Telegram Software - Telegram Mobile
Telegram Software - Telegram Conversations
Telegram Software - Telegram Chat
Telegram Software - Telegram Image Storage
Telegram Software - Telegram Stickers
Telegram Software - Telegram Mobile - thumbnail
Telegram Software - Telegram Conversations - thumbnail
Telegram Software - Telegram Chat - thumbnail
Telegram Software - Telegram Image Storage - thumbnail
Telegram Software - Telegram Stickers - thumbnail

Telegram pricing

Telegram has a free version.

Free Version:
Yes
Free trial:
N/A

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Telegram Reviews

Feature rating

Value for Money
4.5
Functionality
4.5
Ease of Use
4.5
Customer Support
4.5
5 reviews of 2,914 View all reviews
Moris M.
  • Industry: Judiciary
  • Company size: 5,001-10,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
4

5
Reviewed on 31/05/2021

Telegram - La comunicación de hoy y del futuro

Mediante Telegram hemos podido mantener una comunicación asertiva y constante con mis contactos de trabajo principales haciendo que nuestra productividad no decaiga y podamos estar en sintonía aun cuando estamos fuera del trabajo o en trabajo desde casa

Pros

Telegram posee características que lo hacen resaltar entre sus principales competidores, la gestión de grupos, canales, la inclusión y programación de bots que mejora la interacción con los miembros es algo fenomenal, los chats privados , los mensajes que desaparecen después de un tiempo programado, la seguridad misma de la aplicación son unas pocas pero importantes características que simplemente me cautivaron.

Cons

Al entrar en la aplicación me gustaría tener una pestaña de contactos destacados o principales los cuales sean de mi elección en lugar de la lista completa de mis contactos, grupos y/o canales que sigo

José luis F.
  • Industry: Professional Training & Coaching
  • Company size: 2-10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
0

5
Reviewed on 15/06/2021

Conociendo Telegram

Mi experiencia usando este servicio de mensajería es muy buena. Lo utilizo a diario y no he tenido hasta ahora ningún inconveniente. Mis contactos se van a agregando a Telegram, un poco lentamente, pero siempre que puedo lo utilizo.

Pros

Es muy sencillo de usar, veloz y seguro. Tiene una interfaz muy agradable. Me gusta mucho que se pueda usar en la computadora sin necesidad de tener el celular. Se actualiza muy seguido no tiene publicidad ni mensajes no deseados. La videoconferencia es muy buena, estable y con una calidad de video muy alta. Aprecio la posibilidad de tener un nombre de usuario para que me encuentren sin mi número telefónico y tengo también un canal para difundir mis actividades. Si bien no es algo esencial, los stickers son realmente una genialidad. Otra funcionalidad que utilizo y me parece muy buena es "Mensajes guardados", que es una manera simple y rápida de enviarse mensajes a uno mismo.

Cons

En realidad no hay nada que me disguste en particular. Para mí es más que suficiente con las prestaciones que tiene. La desventaja que le encuentro es que todavía no es muy popular en sudamérica y eso me impide usarlo como única mensajería. Creo que deberían hacerle más promoción. Me parece hay algo de desinformación acerca de la seguridad y la privacidad de la aplicación y eso provoca la desconfianza de mucha gente. Telegram ofrece una explicación al respecto, pero tal vez debería ser más simple y breve, para las personas que no están en el tema.

Verified Reviewer
  • Industry: Marketing & Advertising
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
3
Features
2
Ease of Use
4
Customer Support
1

3
Reviewed on 02/05/2019

Telegram Needs a Lot of Work to be an Elite Messenger App

It honestly feels like a task to open this software up each day and I always have all the negative aspects on the top of my mind every time because I feel Telegram doesn't really care about their users or they'd rebuild the entire software in a way that is visually appealing, easy to navigate, scam/spam free, extra features and with easy support and training. Right now the main reasons I use this software are because all my cryptocurrency family uses it and there's some vendors I work with. Other than that, it nearly gives me a panic attack opening this software daily.

Pros

All my cryptocurrency members and family are using this app which is the main reason I started using it in the first place. It has good marketplace features. It has great privacy options and the ability to call users. I like creating groups and managing them within this app. Bots can help the business a lot and sometimes I do find legit vendors that are great to work with.

Cons

There are many things this software needs to do to improve itself.

First, navigation is HORRIBLE!! It's so impossibly difficult to navigate through all the groups and personal chats to find relevant chats. Some of which were buried for weeks and I didn't even realize it. How about some sort of organizing feature? This alone NEEDS TO HAPPEN or I will look elsewhere for a better chatting software.

Second, there are sooooo many scams and fake accounts on this app that I seriously wonder how many people have lost money here or had their lives wrecked. I for one have already lost thousands of dollars in scams that I thought would be legit vendors. Turns out, they just shut down their account and start a new one...

Tried to contact support about this but... where is support? Shouldn't it be easy to get support help on this software, especially after they tried to raise $1B+ for cryptocurrency token? Comon... this should be the FIRST thing in any business.

Users, how can we determine who is fake and who isn't? Some of my groups have sooo many spam/scammers posting shill's that I literally had to hire someone to create a bot to ban the spammers for me.

And managing my own groups, I can only see so far down the list of who is in the group? Why can't I see everybody?? I want to contact each group member and it only shows a fraction of them.

It's not visually appealing or easy to navigate. It feels like a software built in the early 2000's to be honest.

Verified Reviewer
  • Industry: E-Learning
  • Company size: 2-10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 06/05/2021

Telegram, the only gram you should be using for your messaging !

Overall I am an avid fan of this messaging service and highly recommend it to anyone out there who wants to talk to their friends, their employee's or even family members. While the UI may not be as colourful as some of the other messaging services out there I think it is serviceable and fits with the theme of this app.

Pros

Security, Ease of use, Visual Aesthetic, Speed/Efficiency, ability to add over 200 people for 1 group chat, oh and last but not least it's free. It is quite possibly one of the best messaging services out there that has end to end encryption but unlike other messaging services this one doesn't leach your private information and sell your data.

Cons

There really are no downsides to this product I can think of other than account recovery which is an issue i ran into. If you lose your phone number you have lost access to your account. I also think another such con could be the number of people on the service. I think over time the number of people using this service grows day by day but I still think popular messaging services like whatsapp and facebook messenger have a much larger customer base and this makes it difficult for people to dive into a new messaging service.

Matteo R.
  • Industry: Entertainment
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
0

5
Reviewed on 31/05/2021

Useful instant messaging ALSO for Business

I love this IM app. I'll raccomed it for Business (for provacy) but also for Private messaging.
Great solution.
REALLY RECOMMENDED!

Pros

It's a relly useful messaging application, you can create Channels, Groups and it's always updated.
I can't remember a crash or any issue with servers.
Great Privacy, ability tu send files (not olnly Photos or Videos), fast and secure.
I used this apllication in most occaion to share Business documents, and realized also a channel to share offers and promotion to all my clients. Really useful!
Cross Platform (iOS, macOS, Win, Android...) really amazing!
The GREATEST feature is that you don't need a connected phone to use it, it works on you desktop/tablet also if your Phone is offline.
You can "chat with yourself" to save separately anything.

Cons

Great integration, but sometimes Desktop Applications lacks few optimization and functions.
Nothing serious, but sometime it will help.

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