--- description: Review of Bria Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Bria | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Online Meeting Software](/directory/852/online-meeting/software) > [Bria](/software/101636/xlite) # Bria Canonical: https://www.softwareadvice.com.au/software/101636/xlite Page: 1 / 6\ Next: [Next page](https://www.softwareadvice.com.au/software/101636/xlite?page=2) > Bria is a unified communications and collaboration solution that is designed for individuals, teams, enterprises and resellers who need a comprehensive communication tool that integrates with their existing voice services. Bria allows businesses of all sizes to extend their investment in their call server by adding services for team messaging, video conferencing and mobile capabilities. Bria offers several key features to enhance business communications. Its softphone functionality enables users to make and receive calls with advanced call features such as call transfer and forwarding. The team messaging capability allows users to start one-on-one messages or chat rooms in a single window. It provides centralized provisioning, which allows configuration to be done once in the cloud, with settings then downloaded to user devices. Additionally, Bria's secure communications feature ensures encrypted voice and messaging to keep conversations private. Bria's flexibility allows users to access their communications from any device, from desktop to mobile. This enables them to stay connected and take their communications with them wherever they go. Additionally, Bria offers a tailored experience that streamlines the communication and collaboration experience for businesses and resellers. > > Verdict: Rated **4.3/5** by 106 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 106 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support | 3.7/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.1/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: CounterPath - **Location**: Vancouver, Canada - **Founded**: 2002 ## Commercial Context - **Starting Price**: USD 2.95 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Pricing Details**: Bria offers annual pricing plans • Bria Solo free - $0 • Bria Solo - $2.95/user/month • Bria Team Standard - $4.95 /user/month • Bria Team Pro - $9.95 /user/month - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Canada, Germany, United States ## Features - API - Access Controls/Permissions - Activity Dashboard - Alerts/Escalation - Alerts/Notifications - Auto-Dialer - Automatic Call Distribution - CRM - Call Center Management - Call Conferencing - Call Disposition - Call List Management - Call Logging - Call Monitoring - Call Recording - Call Routing - Call Scripting - Call Tracking - Call Transfer - Caller ID ## Integrations (14 total) - ACCOUNTS - Callture - CalnCall - CloudCall - Crexendo Cloud Business Phone System - Inclarity - Localphone - Microsoft Outlook - OnSIP - Salesforce Sales Cloud - Slingshot VoIP - Ubefone - Zadarma - babelforce ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Online Meeting Software](https://www.softwareadvice.com.au/directory/852/online-meeting/software) ## Related Categories - [Online Meeting Software](https://www.softwareadvice.com.au/directory/852/online-meeting/software) - [Softphone Software](https://www.softwareadvice.com.au/directory/1706/best-softphones/software) - [Unified Communications Software](https://www.softwareadvice.com.au/directory/1556/ucaas/software) - [Auto Attendant Software](https://www.softwareadvice.com.au/directory/1328/auto-attendant/software) - [Collaboration Software](https://www.softwareadvice.com.au/directory/4138/collaboration/software) ## Alternatives 1. [3CX](https://www.softwareadvice.com.au/software/4936/3cx-phone-system) — 4.4/5 (465 reviews) 2. [RingEX](https://www.softwareadvice.com.au/software/173497/officeuk) — 4.2/5 (1201 reviews) 3. [Ringotel](https://www.softwareadvice.com.au/software/492947/Ringotel) — 5.0/5 (14 reviews) 4. [CTM](https://www.softwareadvice.com.au/software/112191/calltrackingmetrics) — 4.6/5 (155 reviews) 5. [Cloud Softphone](https://www.softwareadvice.com.au/software/181972/acrobits) — 4.7/5 (9 reviews) ## Reviews ### "This did not work for us" — 3.0/5 > **Verified Reviewer** | *12 December 2018* | Education Management | Recommendation rating: 2.0/10 > > **Pros**: Hard to say, not much of it worked. It was better than being tied to a physical phone, but only when it was working. The best thing I can say is the tool has a built-in "send report to technical support" button. > > **Cons**: Dropped transfers, absent notifications for calls/missed calls... upside was I was able to just ignore my phone for a few months. ----- ### "Bria Review" — 5.0/5 > **Orjus** | *5 September 2023* | Telecommunications | Recommendation rating: 9.0/10 > > **Pros**: I am not sure how much it costed in our company. I needed to integrate it to our Call Center and it was easy. It does what it needs to do and we have been using it for many years now without any problem. > > **Cons**: I find it difficult to work with its logs or capture them or investigate them , even why they are not needed so much , I would have liked something better. ----- ### "Bria--A decent option." — 3.0/5 > **Kaitlen** | *17 July 2019* | Real Estate | Recommendation rating: 6.0/10 > > **Pros**: Bria is definitely a decent option when it comes to computer phone software. It gets the job done and mostly serves it's purpose. The functions on the phone are simple and easy to operate. The connection is clear and rarely do I have a poor or fuzzy connection when using BRIA. > > **Cons**: Often I find myself getting multiple calls coming in at once, or my calls will drop randomly. It seems the settings can get shifted without my knowledge fairly easy which throws everything off just a bit. Making it just a bit more difficult to do my job, using Bria. The most frustrating of the glitches would be getting multiple calls coming in to me at once. I have to remember to adjust the settings quite regularly or it gets very difficult to work. ----- ### "Simply the best" — 5.0/5 > **Oliver** | *6 March 2019* | Computer Software | Recommendation rating: 9.0/10 > > **Pros**: It just works - with any hardware you're using. Whether you're on a MacBook and have a $200 headset or simply use your smartphone, Bria is by far the best softphone we ever used. > > **Cons**: They recently released a new version, Bria 5. For existing users of Bria 4, it was necessary to buy an upgrade since Bria 4 doesn't work anymore with recent Operating Systems. Was a bit of a cost, but paid with pleasure. Transferring calls between softphones does not always work. Was in touch with support before (they answer very quickly) but haven't got it figured out yet. > > Besides the obligatory upgrade + smaller issues with transferring calls, my overall experience is overwhelmingly positive. We've used another softphone provider before and simply switched over completely to Bria after an endless road of issues. That road has come to an end now, and we're very happy with Bria. ----- ### "Integration and update" — 4.0/5 > **Andre** | *18 December 2018* | Apparel & Fashion | Recommendation rating: 7.0/10 > > **Pros**: What I most like in Bria is the integration with so many devices. My headphone has support to Bria, so it is easy to answer and make calls. > > **Cons**: What I least like is the update. There is a new version that support what I need, but I have to purchase again to have access to the new functionalities. > > Overall, it works good. Stable and reliable are the words that explain Bria. ----- Page: 1 / 6\ Next: [Next page](https://www.softwareadvice.com.au/software/101636/xlite?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/101636/xlite) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data