About Houzz Pro

Houzz Pro is a lead and project management solution that streamlines processes for businesses of all sizes by centralizing all needs into one place. Key features include project management, lead management with client dashboards, and individual insights. Additional Houzz Pro features include an integrated online payment system, mood boards for projects, a streamlined Selections tool, and white-labeling for communications. With Houzz Pro, professionals have the tools to manage clients and track progress for any project, all the way from estimation to execution. Using Houzz Pro lead management software, business professionals can grow client lists and streamline communication between clients using client dashboards. Professionals can quickly convert any project discussion into a potential project and store client notes and initial estimations for improved follow-ups. Additionally, Houzz Pro offers expert support with industry experts and website services to help create, manage and host a professional website.
What is Houzz Pro?

Houzz Pro is an all-in-one marketing, project, and client management solution for remodeling and design businesses.


How do you use Houzz Pro?

Houzz Pro users can configure advertising settings online and customize profiles to attract leads. Users can collaborate with clients using a centralized project portal, utilize estimate and proposal templates, and create 3D floor plans.


Who uses Houzz Pro?

Houzz Pro is primarily used by home builders, remodeling professionals, interior designers, and contractors.


How much does Houzz Pro cost?

Houzz Pro offers four pricing plans. "Starter" is priced at $99 per month. "Essential" is priced at $149 per month. "Pro" is priced at $249 per month. Let's talk for "Custom" (includes all "Pro" features plus unlimited seats, support and more). Discounts are available for annual commitments.


Does Houzz Pro have an app?

Yes, the Houzz Pro mobile app (for iOS and Android) can be used to manage leads and projects on the go.


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Houzz Pro pricing

Houzz Pro does not have a free version but does offer a free trial. Houzz Pro paid version starts at $98.00/month.

Starting Price:
$98.00/month
Free Version:
No
Free trial:
Yes

Alternatives to Houzz Pro

Houzz Pro Reviews

Feature rating

Value for Money
4.1
Functionality
4.2
Ease of Use
4.2
Customer Support
4.3
5 reviews of 978 View all reviews
Julie
Julie
  • Industry: Design
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 29/03/2024

Great product for back end tracking and management

Pros

Having Houzz Pro has been invaluable as a new business owner who changed industries. It had helped me feel like I have the tools to operate and offer services

Cons

The design components like selection boards and items clients really want to see is not as easily accessed on mobile

Dwight
  • Industry: Construction
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 07/11/2024

On Point Review

Great. I've made amazing relationships with people. The Houzz Pro community is great.

Pros

the ability to find anything your looking for as far as design and to know Houz Pro certified contractors are some of the best in the business.

Cons

as it keeps getting simpler and more features are added it's really a 8/10 rn but could be a 10/10 with a few upgrades in the next couple years

Alternatives Considered

SketchUp

Reasons for Switching to Houzz Pro

because Houzz has something that others don't. Mostly all tied into one.
Justin
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
1
Functionality
1
Ease of Use
2
Customer Support
1

2
Reviewed on 02/11/2024

EXPLORE OTHER OPTIONS - Disappointing Product

Terrible experience. We have tried to give this product a chance and sought help from our account rep and houzz's product specialist. No one can provide realistic answers. I mean we have had a different "dedicated account specialist" basically every few months. They just change the person out and don't really tell you anything except here is so and so. So you are continually rebuilding a relationship with your account specialist and re-explaining you frustrations in an effort to get a resolution.

Pros

We were originally sold on the concept of Houzz Pro and what it could suppossedly provide but this excitement for a potential solution for our company turned into disappointment. The service was lackluster, product underperformed, features were promised and never supplied. Basically we were lied to from the beginning.

Cons

At this point in our contract with houzz pro, I would say that we are completely over this product and company. DO NOT USE THEM. They lied to use regarding the extent of the products capabilities and when asked if we could cancel the service due to lack of product capabilities, we were told that it was not possible.

Eric
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
1
Functionality
3
Ease of Use
4
Customer Support
1

1
Reviewed on 14/11/2024

BEWARE OF THIS COMPANY

I am leaving this review because I would like to help ALL potential businesses from wasting their money and their time into Houzz Pro. I am a business owner of (3) different businesses: real estate investment company, remodeling and moving company. I signed up with Houzz Pro about 6 months ago for my remodeling company to have a better and more efficient estimates and bid system for my company. I will say that part only Houzz has a decent system in place. I found out while talking to them, they also did marketing for business as well. It sounded very good on the phone with the package they had to offer, and I decided to go with it, along with their software program for contractors. So, I spent some time setting up my profile and loading pictures of projects with some small descriptions on it, so protentional clients could see the work we do. I attached our website to these pages as well, which is very well layout website with tons of pictures of projects we have done as well. Now comes the problems with Houzz. With talking with other contractors and talking to people at network meetings about the new program/subscription (Almost $5,000 for the year) I had with Houzz and how I was not happy with any of the customers that came through, to where they were NEVER responding to emails, calls or messages through Houzz or any other ways either. From all the people I talked to about this, that used Houzz had similar and other issues as well, on way they were not happy with at all with Houzz. When finally doing a deep dive into Houzz throughout the internet, I started finding a ton of negative feedback with all the same issues. Houzz has a 1.03-star average on BBB with 500+ complaints in the last 3 years alone. They have a 2.5-star average on site jabber. There Reddit complaints are through the roof. The list goes on and on with reason why not to sign the contract with this company and the reviews and complaints on the internet are very accurate. I hope if other people/business read this, they do their research before giving any money or signing anything with this company.

Pros

-Software for bids is easy to use
-Gives a nice detailed lay-out for customers to understand

Cons

-Poor value for the money spent.
-Most leads never respond via phone, text messages, app messages, thru app calls, emails or any other way.
-Account managers phones when call are ALWAYS busy.
-Some of the rudest staff when you ask for help on constituent issues with Houzz.
-They tell you things you want to hear (such as having pricing for all materials that i use list) I asked very detailed questions about what i was looking for and many parts were not true

Jamie
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 16/10/2024

Huge Fangirl of Houzz Pro

I'm having the best time working with y'all! The attitude, service and dedication to the client and program is next level.

Pros

I love the all start to finish features. It's really cool and the more I dive into it the more impressive it is.

Cons

Setting it all up. lol! Honestly the set up of anything is the most tedious work. Looking forward to having selections and templates established.

Alternatives Considered

Procore and Buildertrend

Reasons for Choosing Houzz Pro

Was not utilizing or doing things on the scale we needed them too.

Switched From

Jobber

Reasons for Switching to Houzz Pro

You guys have all the features including the interior design tools that we use as a build & design company!

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