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About APS Payroll
Automatic Payroll Systems (APS) has a mission: to make payroll and HR easier. They have been providing payroll and tax compliance services to companies since 1996. In 2004, APS released its cloud-based solution for workforce management. Since then, their internal development team continues to update the software based on their clients' needs.
APS delivers a single-system platform for managing payroll, HR, attendance, hiring, on-boarding, and ACA compliance. Once employee information is entered, it is immediately available across the entire platform. Employees and managers can access APS from any smartphone or tablet.
APS Payroll is ideal for mid-sized businesses. Their technology is suitable for churches, educational institutions, healthcare facilities, hospitality organizations, nonprofits, and restaurants. APS connects each client with a dedicated account team available via email, phone, or support request.
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APS Payroll pricing
APS Payroll does not have a free version. APS Payroll paid version starts at USD 50.00/month.
Starting Price:
USD 50.00/month
Free Version:
No
Free trial:
No
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APS Payroll Reviews
Feature rating
5 reviews of 622
View all reviews
Mary
- Industry: Health, Wellness & Fitness
- Company size: 1,001–5,000 Employees
- Used Daily for 6-12 months
-
Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
5
5
Reviewed on 12/08/2021
So pleased to have found an affordable product that is robust and works as anticipated!
As having transitioned to APS at the beginning of this year, we are still rolling out new functions within the APS product, but have had an AMAZING group of assigned (dedicated) representatives from the Project Manager and Sales Account Representative to our Help Desk team and the Benefits, HR, and APS Hire experts to help us through the transition, implementation, and 'de-bugging' journey!
Pros
Cost savings as compared to Kronos/Ultimate Software, ability to set up multiple EINs in payroll, and the development of the software from one inclusive database.
Cons
I would love to see that some of the reporting could be customized more easily to include all individual EINs/payrolls in a single report and would also like the benefits and PTO plans to be transferrable between locations when employees move and the record requires transferring.
Response from APS Payroll
Thank you so much for your wonderful review, Mary! We're glad to hear that APS has been a great fit for your company's needs. We're excited for you to roll out all of the functionality APS has to offer for easier payroll and HR. We will pass along your feedback regarding reporting to our development team. Thank you for being a valued APS customer.
Replied 17/08/2021
Alan
- Industry: Hospital & Health Care
- Company size: 10,000+ Employees
- Used Daily for 1+ year
-
Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
4
4
Reviewed on 04/09/2023
The APS payroll process is easy to set up
Our team is comprised of people that work in the field and either rarely or never log onto a computer. Thanks to APS, I was able to streamline the process through which staff members access eSelfserve and punch in/out. They've also recently helped us out with putting up a new payroll system for one of our subsidiaries.
Pros
The program is exceptionally simple to pick up and use. The APS support team is rarely needed for help with novel tasks. I appreciate how simple it is to use APS. That APS is constantly improving the system and making it more accessible is much appreciated.
Cons
The "Self-Help" part isn't always as in-depth as I'd like. My first inclination is to check there, followed by an approach to the community of helpers.
Phyllis
- Industry: Computer Software
- Company size: 11–50 Employees
- Used Weekly for 2+ years
-
Review Source
Value for Money
5
Features
1
Ease of Use
1
Customer Support
5
3
Reviewed on 12/08/2021
APS
I love the customer service. They are extremely knowledgeable, friendly, quick to respond, and always trying to make the experience easier for you. Sometimes I think their hands are tied though.
Pros
I am able to run payroll faster. Love APS Hire and the onboarding of new employees.
Cons
I find that it is behind the norm for this type of service. Help center needs revamped for looking up (not the employees), and need to allow video uploads for new hires. Think outside the box on processing payroll, not everyone does it the same.
Response from APS Payroll
Thank you for your honest review, Phyllis. We're glad to hear that you're enjoying APS Hire and the quality of support. We appreciate your constructive feedback and will pass this information along. We will also make sure our Customer Success team reaches out to you to ensure you're getting the most out of your investment in the system. Thank you for your time and for being a valued APS customer.
Replied 17/08/2021
Robin
- Industry: Farming
- Company size: 11–50 Employees
- Used Daily for 1-5 months
-
Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4
5
Reviewed on 14/01/2020
Love it so far
Being able to combine payroll AND HR online is amazing. I love the reporting options I have and that I can still run payroll in house but have APS handle the taxes so they are done correctly.
Pros
I love the reporting options! There are so many great reporting options as well as the option to put together your own! I also like that you don't have to sign up for each module if you don't need it. If you are using the payroll module but don't want/need the HR or attendance module than you don't have to sign up for those. I also like that you have your own (small) dedicated support team instead of just calling in or doing an online chat with a random person. We have only been using APS for a short time but so far I love it much more than our previous providers which included Quickbooks and Sage.
Cons
You do several training calls and those can be a bit hard to schedule depending on scheduling conflicts on both sides but that would be expected anywhere..... There really isn't anything I can say I don't really like so far? Maybe the price? It is a tiny bit pricey... Especially for smaller companies....
The only other thing I would like to see would be a quicker processing time for direct deposit. Our previous payroll company was able to process same day which comes in very handy for us (especially during holidays) since we run payroll the following day after the end of our pay period.
Response from APS Payroll
Your positive review is very much appreciated, Robin! We're glad to hear you're happy with the reporting options and your dedicated support team. Thank you for being a valued customer and we hope you continue to have a great experience with APS!
Replied 06/02/2020
Dee Ann
- Industry: Environmental Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Value for Money
0
Features
5
Ease of Use
5
Customer Support
5
5
Reviewed on 26/11/2019
Excellent Product for our Small Business without a Huge Investment
Before APS our payroll process was a multiple day process. It was a compilation of paper a third party time clock system that was very limited and our vacation policy was maintained by a spreadsheet and emails.
Pros
This software completely transformed our Payroll and HR processes. Completely integrated all aspects together into one place.
Cons
Have not really had any cons with the software if we run into something that we need it is either available or the customer support will give us ideas for a work around if not currently available.
Alternatives Considered
ADP Workforce NowReasons for Choosing APS Payroll
The system was totally manual and basically only processed what was manually entered fro all of our other processes. Nothing was electronic. Everything was on paper.Reasons for Switching to APS Payroll
Customer Support. Had never heard of APS and when we found it and looked into we were well pleased with what they offered compared to ADP at a much more reasonable pricing level. The corporate office was only one hour away from us and we went and met with them and saw first hand the Customer Support and have not been disappointed to date.Response from APS Payroll
We appreciate your positive review, Dee Ann! We're glad to hear our unified platform has made processing payroll a breeze. Thank you for being a valued customer and we hope you continue to have a great experience with APS!
Replied 27/11/2019
