--- description: Review of Vonix Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Vonix | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Cloud PBX Software](/directory/4757/cloud-pbx-software/software) > [Vonix](/software/102908/vonix) # Vonix Canonical: https://www.softwareadvice.com.au/software/102908/vonix Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.com.au/software/102908/vonix?page=2) > Vonix flex is a business VoIP solution that provides hands-on support and reliable service with all business phone plans for small and medium businesses across the U.S. This cloud-based communication platform helps businesses connect from anywhere at any time. With simple set-up and a direct line to the reliable in-house support team, Vonix will assist businesses every step of the way. Set-up can all be done remotely so that businesses can simply plug in and start calling. Vonix Flex is a unified communication platform built with small businesses in mind. Businesses are able to add accounts and manage lines as companies grow. Users have access to features like interactive voice menus, voicemail transcription, call recording, custom call routing, text messaging, and call analytics. With the Vonix desktop application, simple click to call features, users can staying connected while working remotely. Plus, users can call and text from a business number on any device through the mobile softphone app. Enterprise and call center accounts can access even more advanced features. Vonix offers the simple yet powerful Polycom suite of products to customers who choose desk hardware. Vonix’s softphone solution is available for Apple and Android devices. > > Verdict: Rated **4.8/5** by 23 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 23 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.8/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Vonix Networks - **Location**: Orlando, US - **Founded**: 2019 ## Commercial Context - **Starting Price**: USD 19.99 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Vonix pricing is per user. Packages start at $19.99 per user. Customized pricing and various promotions are also available. Contact us for a custom quote. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Notifications - Audio/Video Conferencing - Auto-Dialer - Automatic Call Distribution - CRM - Call Center Management - Call Conferencing - Call Disposition - Call List Management - Call Monitoring - Call Queues - Call Recording - Call Reporting - Call Routing - Call Screening - Call Tracking ## Integrations (6 total) - AgencyZoom - Filevine - Salesforce Platform - Vertafore Agency Platform - Zapier - Zoho CRM ## Support Options - Email/Help Desk - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Cloud PBX Software](https://www.softwareadvice.com.au/directory/4757/cloud-pbx-software/software) ## Related Categories - [Cloud PBX Software](https://www.softwareadvice.com.au/directory/4757/cloud-pbx-software/software) - [VoIP Software](https://www.softwareadvice.com.au/directory/4508/voip/software) - [Cloud Communication Platforms](https://www.softwareadvice.com.au/directory/4386/cloud-communication/software) - [Call Recording Software](https://www.softwareadvice.com.au/directory/1718/call-recording/software) - [Online Meeting Software](https://www.softwareadvice.com.au/directory/852/online-meeting/software) ## Alternatives 1. [VoIP.ms](https://www.softwareadvice.com.au/software/185743/voipms) — 4.8/5 (697 reviews) 2. [Nextiva](https://www.softwareadvice.com.au/software/2683/nextiva-business-voip) — 4.6/5 (914 reviews) 3. [Microsoft Teams](https://www.softwareadvice.com.au/software/397766/microsoft-teams) — 4.5/5 (10940 reviews) 4. [Zoom Workplace](https://www.softwareadvice.com.au/software/101384/zoom) — 4.6/5 (14526 reviews) 5. [Wildix](https://www.softwareadvice.com.au/software/208756/wildix) — 4.7/5 (209 reviews) ## Reviews ### "Vonix improves customer service" — 4.0/5 > **Gonzalo** | *4 August 2021* | Investment Management | Recommendation rating: 9.0/10 > > **Pros**: It can be easily configured and migration is easy. If you do not succeed, you call customer service and they will support your requirements. > > **Cons**: With migration you should give feedback on how to use Vonix. > > Very good at improving the flow of services and messages. ----- ### "Another satisfied customer\!" — 5.0/5 > **Linda** | *1 March 2025* | Accounting | Recommendation rating: 10.0/10 > > **Pros**: The technical assistance from the team at Vonix was immediate with follow-up instructions for us to be able to refer back to as needed. The team, especially \[sensitive content hidden\], never made us feel like we were bothering them even though we called and emailed quite a few times in the first couple of days after installation. Everyone that came onsite was so friendly and eager to make sure we were satisfied with the entire set-up of our system. > > **Cons**: We don't have any complaints about the equipment, installation or customer service. > > We are extremely satisfied and happy with our experience\! We would highly recommend Vonix to anyone without hesitation\! ----- ### "A complete VOIP and communications software for your business" — 4.0/5 > **Chris** | *23 February 2025* | Alternative Medicine | Recommendation rating: 7.0/10 > > **Pros**: Vonix has lots of features, so you could set up multiple ways to interact with clients or have them interact with you. > > **Cons**: Vonix could be confusing at times because of the amount of infomration you were trying to customize. Almost like you should have just kept the application simple. > > A great software, but needs to have a dedicated employee to help use it. ----- ### "Vonix review" — 5.0/5 > **Roger** | *21 January 2025* | Financial Services | Recommendation rating: 10.0/10 > > **Pros**: the app for my phone. makes being out of the office very seamless > > **Cons**: nothing yet everything has been smooth with no problems at all > > they have been great - very responsive to the few questions i have had ----- ### "Very satisfied overall" — 5.0/5 > **Rohith** | *29 October 2021* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: The phones and mobile app are easy to use. The call quality has been good, the VoIP service has been stable, and the customer service has been outstanding. > > **Cons**: Implementation was not as smooth as I was expecting it to be, but the problems it entailed were solved promptly by the \[SENSITIVE CONTENT\] and his staff. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.com.au/software/102908/vonix?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/102908/vonix) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data