--- description: Review of Guru Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Guru | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [AI Agent Builder](/directory/5075/ai-agent-builder/software) > [Guru](/software/103160/guru) # Guru Canonical: https://www.softwareadvice.com.au/software/103160/guru Page: 1 / 27\ Next: [Next page](https://www.softwareadvice.com.au/software/103160/guru?page=2) > Guru is the AI Source of Truth that unifies your company’s data and delivers cited, permission-aware answers, chat, and research directly in the tools you already use. Connect document repositories, chat tools, CRMs, and project systems to make trusted knowledge instantly accessible in Slack, Teams, and your browser. Every answer is cited and inherits existing permissions for compliance and confidence. Guru continuously improves by identifying missing or outdated content, verifying updates once, and propagating the right information everywhere automatically. The result: a single, governed knowledge layer that connects everything your company knows, makes it accessible everywhere, and keeps it accurate—automatically. > > Verdict: Rated **4.8/5** by 639 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 639 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.8/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Guru - **Location**: Philadelphia, US - **Founded**: 2013 ## Commercial Context - **Pricing model**: (Free Trial) - **Pricing Details**: Guru provides a tailored platform and expertise package based on your organization’s scale, knowledge complexity, and AI maturity. Each engagement includes the full AI Source of Truth platform along with implementation guidance, knowledge architecture design, and ongoing optimization to ensure your teams and AI tools deliver trusted, permission-aware answers from day one. Best suited for mid-market and enterprise organizations with growing AI and governance needs. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: Arabic, Basque, Brazilian Portuguese, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, European Portuguese, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - @mentions - AI Copilot - AI/Machine Learning - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Activity/News Feed - Alerts/Notifications - Analytics - Assignment Management - Audio/Video Messaging - Behavior Tracking - Calendar Management - Catalog Management - Chat/Messaging - Chatbot - Collaboration Tools - Commenting/Notes - Communication Management ## Integrations (42 total) - Bamboo - Confluence - Conversational Cloud - Deel - Degreed - Drift - Dropbox Business - Freshdesk - Front - Gmail - GoSquared - Google Drive - Gusto - HRIS - Intercom ... and 27 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - 24/7 (Live rep) - Chat ## Category - [AI Agent Builder](https://www.softwareadvice.com.au/directory/5075/ai-agent-builder/software) ## Related Categories - [AI Agent Builder](https://www.softwareadvice.com.au/directory/5075/ai-agent-builder/software) - [Enterprise Search Software](https://www.softwareadvice.com.au/directory/4368/enterprise-search/software) - [Knowledge Base Software](https://www.softwareadvice.com.au/directory/3898/knowledge-base/software) - [Internal Communication Software](https://www.softwareadvice.com.au/directory/4370/employee-communication-tools/software) - [Productivity Software](https://www.softwareadvice.com.au/directory/4366/productivity/software) ## Alternatives 1. [Connecteam](https://www.softwareadvice.com.au/software/109560/connecteam) — 4.6/5 (5283 reviews) 2. [Confluence](https://www.softwareadvice.com.au/software/430492/confluence) — 4.5/5 (3692 reviews) 3. [Document360](https://www.softwareadvice.com.au/software/96197/document360) — 4.7/5 (292 reviews) 4. [Freshservice](https://www.softwareadvice.com.au/software/436317/freshservice) — 4.5/5 (733 reviews) 5. [Salesforce Sales Cloud](https://www.softwareadvice.com.au/software/2764/salesforce-sales-cloud) — 4.4/5 (18786 reviews) ## Reviews ### "Excellent Knowledge Base Tool" — 5.0/5 > **EVANGELISTA,** | *21 March 2026* | Retail | Recommendation rating: 10.0/10 > > **Pros**: Guru is more informative tool that we are using to resolve my everyday cases. Its very helpful because all answer is their you just need to familiarize to it. > > **Cons**: A lot of information you need to be specific with the information you need in order for you to get the correct answer you need > > It was perfect its my life saver makes my cases more easier and accurate in just one search all information you need is there. ----- ### "Guru has been great" — 5.0/5 > **Chris** | *28 January 2025* | Financial Services | Recommendation rating: 9.0/10 > > **Pros**: Ease of use, templates, keyword tagging, etc > > **Cons**: N/A - but I am required to type at least 40 characters here ----- ### "Goodbye, confusing folders. Hello, Guru." — 5.0/5 > **Jenna** | *8 January 2026* | Telecommunications | Recommendation rating: 10.0/10 > > **Pros**: I just started a new role from my company and Guru has been a lifesaver. Instead of bothering my team lead every 3 minutes, I just search on Guru first. It’s really straightforward and honestly feels like having a cheat sheet for work. > > **Cons**: Guru will really force you to be organized\! You can't just be messy with your files like you can in Google Drive. LOL > > I’ve had a top notched experience with Guru for almost 3 years now\! When I first started, I was overwhelmed with all the information I had to learn, but with Guru, everything was easy, without feeling like I was annoying my team lead and co-workers from time to time. It’s super simple to search, and I love that I can see exactly when a piece of info was last updated so I know I'm not looking at an outdated info. ----- ### "My Guru Experience" — 5.0/5 > **Alyssa** | *30 September 2024* | Telecommunications | Recommendation rating: 10.0/10 > > **Pros**: It helps us get more information regarding the processes in order to deliver high quality service to our clients and process their requests efficiently. And I also like how easy it is to navigate on Guru, by just searching keywords and phrases that will help the case that we are working on. > > **Cons**: It's not a dislike but room for improvement I guess, sometimes articles are not showing up when I search for keywords and it has to be the exact article page. > > I enjoy reading through Guru and would honestly recommend it to colleagues and workmates. ----- ### "Thanks Guru\!" — 5.0/5 > **Natalie** | *30 January 2025* | Accounting | Recommendation rating: 10.0/10 > > **Pros**: I love how easy it is to find relevant information. Also the plug in's slack and google are great and easy to use. > > **Cons**: Nothing, it's a great tool for navigating company information. > > My experience with Guru has been nothing but fantastic. We got it implemented within our Go To Market team recently and its so easy to navigate. I use the Google extension a lot while working. ----- Page: 1 / 27\ Next: [Next page](https://www.softwareadvice.com.au/software/103160/guru?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/103160/guru) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data