--- description: Review of Guru Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Guru | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [AI Agent Builder](/directory/5075/ai-agent-builder/software) > [Guru](/software/103160/guru) # Guru Canonical: https://www.softwareadvice.com.au/software/103160/guru Page: 1 / 27\ Next: [Next page](https://www.softwareadvice.com.au/software/103160/guru?page=2) > Guru is the AI Source of Truth that unifies your company’s data and delivers cited, permission-aware answers, chat, and research directly in the tools you already use. Connect document repositories, chat tools, CRMs, and project systems to make trusted knowledge instantly accessible in Slack, Teams, and your browser. Every answer is cited and inherits existing permissions for compliance and confidence. Guru continuously improves by identifying missing or outdated content, verifying updates once, and propagating the right information everywhere automatically. The result: a single, governed knowledge layer that connects everything your company knows, makes it accessible everywhere, and keeps it accurate—automatically. > > Verdict: Rated **4.8/5** by 639 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 639 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.8/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Guru - **Location**: Philadelphia, US - **Founded**: 2013 ## Commercial Context - **Pricing model**: (Free Trial) - **Pricing Details**: Guru provides a tailored platform and expertise package based on your organization’s scale, knowledge complexity, and AI maturity. Each engagement includes the full AI Source of Truth platform along with implementation guidance, knowledge architecture design, and ongoing optimization to ensure your teams and AI tools deliver trusted, permission-aware answers from day one. Best suited for mid-market and enterprise organizations with growing AI and governance needs. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: Arabic, Basque, Brazilian Portuguese, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, European Portuguese, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - @mentions - AI Copilot - AI/Machine Learning - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Activity/News Feed - Alerts/Notifications - Assignment Management - Audio/Video Messaging - Behavior Tracking - Calendar Management - Catalog Management - Chat/Messaging - Chatbot - Collaboration Tools - Commenting/Notes - Communication Management - Compliance Management ## Integrations (42 total) - Bamboo - Confluence - Conversational Cloud - Deel - Degreed - Drift - Dropbox Business - Freshdesk - Front - Gmail - GoSquared - Google Drive - Gusto - HRIS - Intercom ... and 27 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - 24/7 (Live rep) - Chat ## Category - [AI Agent Builder](https://www.softwareadvice.com.au/directory/5075/ai-agent-builder/software) ## Related Categories - [AI Agent Builder](https://www.softwareadvice.com.au/directory/5075/ai-agent-builder/software) - [Enterprise Search Software](https://www.softwareadvice.com.au/directory/4368/enterprise-search/software) - [Knowledge Base Software](https://www.softwareadvice.com.au/directory/3898/knowledge-base/software) - [Internal Communication Software](https://www.softwareadvice.com.au/directory/4370/employee-communication-tools/software) - [Productivity Software](https://www.softwareadvice.com.au/directory/4366/productivity/software) ## Alternatives 1. [Connecteam](https://www.softwareadvice.com.au/software/109560/connecteam) — 4.6/5 (5150 reviews) 2. [Confluence](https://www.softwareadvice.com.au/software/430492/confluence) — 4.5/5 (3678 reviews) 3. [Document360](https://www.softwareadvice.com.au/software/96197/document360) — 4.7/5 (290 reviews) 4. [Freshservice](https://www.softwareadvice.com.au/software/436317/freshservice) — 4.5/5 (692 reviews) 5. [Salesforce Sales Cloud](https://www.softwareadvice.com.au/software/2764/salesforce-sales-cloud) — 4.4/5 (18777 reviews) ## Reviews ### "Excellent Knowledge Base Tool" — 5.0/5 > **EVANGELISTA,** | *21 March 2026* | Retail | Recommendation rating: 10.0/10 > > **Pros**: Guru is more informative tool that we are using to resolve my everyday cases. Its very helpful because all answer is their you just need to familiarize to it. > > **Cons**: A lot of information you need to be specific with the information you need in order for you to get the correct answer you need > > It was perfect its my life saver makes my cases more easier and accurate in just one search all information you need is there. ----- ### "Excellent, Intuitive, Knowledge Management" — 5.0/5 > **Joe** | *20 April 2025* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: It's sooo user friendly and full of super useful features that really help with governing your knowledge and instance. Anytime I wanted for a feature/functionality, it was being built before I could give the feedback\! > > **Cons**: The commenting feature. You weren't able to comment back and forth, JUST to the verifier... But they may have changed that recently. ----- ### "Goodbye, confusing folders. Hello, Guru." — 5.0/5 > **Jenna** | *8 January 2026* | Telecommunications | Recommendation rating: 10.0/10 > > **Pros**: I just started a new role from my company and Guru has been a lifesaver. Instead of bothering my team lead every 3 minutes, I just search on Guru first. It’s really straightforward and honestly feels like having a cheat sheet for work. > > **Cons**: Guru will really force you to be organized\! You can't just be messy with your files like you can in Google Drive. LOL > > I’ve had a top notched experience with Guru for almost 3 years now\! When I first started, I was overwhelmed with all the information I had to learn, but with Guru, everything was easy, without feeling like I was annoying my team lead and co-workers from time to time. It’s super simple to search, and I love that I can see exactly when a piece of info was last updated so I know I'm not looking at an outdated info. ----- ### "My Guru Experience" — 5.0/5 > **Alyssa** | *30 September 2024* | Telecommunications | Recommendation rating: 10.0/10 > > **Pros**: It helps us get more information regarding the processes in order to deliver high quality service to our clients and process their requests efficiently. And I also like how easy it is to navigate on Guru, by just searching keywords and phrases that will help the case that we are working on. > > **Cons**: It's not a dislike but room for improvement I guess, sometimes articles are not showing up when I search for keywords and it has to be the exact article page. > > I enjoy reading through Guru and would honestly recommend it to colleagues and workmates. ----- ### "Easy-to-use knowledge base" — 5.0/5 > **Patricia Anne** | *30 September 2024* | Telecommunications | Recommendation rating: 10.0/10 > > **Pros**: A platform that enables our team to obtain the information we require and to answer our clients' inquiries, to gain knowledge about our tools and processes, and other types of client communication. > > **Cons**: I have no dislikes at all. There are instances where the search bar doesn't display the exact article that I need to process our client's request. > > Guru serves as an internal information exchange platform for all team members. Every department has a set of cards to read and use in their collection. Prior to Guru, it was difficult to organize and ensure consistency in knowledge because most knowledge exchange depended on specific persons. It is now simpler. ----- Page: 1 / 27\ Next: [Next page](https://www.softwareadvice.com.au/software/103160/guru?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/103160/guru) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data