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description: Review of MasterControl Manufacturing Excellence Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: MasterControl Manufacturing Excellence | Reviews, Pricing & Demos - SoftwareAdvice AU
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# MasterControl Manufacturing Excellence

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> MasterControl Manufacturing Excellence (Mx) is an AI-driven digital manufacturing platform made to help life sciences manufacturers eliminate millions of errors and deliver products to the market 70% faster. Mx enables completely paperless manufacturing with production records (EBR/eDHR) to our modern MES features to electronic logbooks and asset management.  &#10;&#10;MasterControl Manufacturing Excellence (Mx) is a cloud-based manufacturing execution solution designed to assist businesses with automating processes related to product lifecycle management. Key features include document management, quality control, supplier management, bills of material, maintenance management, production scheduling and quality management.&#10;&#10;Product teams using MasterControl Manufacturing Excellence can detect and predict quality trends to assess their causes that could be both environmental, machine or human. The system allows users to automatically flag device issues by gaining access to calibration, device history and maintenance records to initiate corrective actions. Additionally, batch records are entirely digitized that enables organizations to automate sampling processes and calculations and enforce necessary actions.&#10;&#10;MasterControl Manufacturing Excellence offers a single master template, which enables enterprises to manage substitutions, recipe changes and variations. The platform facilitates integration with various enterprise resource planning, quality management and other manufacturing execution systems. It is available on a monthly subscription basis and support is extended via documentation, phone and an online inquiry form.
> 
> Verdict: Rated **4.6/5** by 182 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 182 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support | 4.6/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: MasterControl
- **Location**: Salt Lake City, US
- **Founded**: 1994

## Commercial Context

- **Starting Price**: USD 1,000.00
- **Pricing model**: Per Feature
- **Pricing Details**: Please contact MasterControl directly for additional pricing information.
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Chinese, English, French, German, Italian, Japanese, Korean, Portuguese, Russian, Spanish, Traditional Chinese, Vietnamese
- **Available Countries**: Australia, Austria, Belgium, Canada, China, Denmark, Finland, France, Germany, Iceland, India, Ireland, Isle of Man, Italy, Japan, Jersey, Malaysia, Netherlands, New Zealand, Norway and 14 more

## Features

- API
- Activity Dashboard
- Automated Scheduling
- Barcode/Ticket Scanning
- Bills of Material
- CRM
- Change Management
- Chemical Management
- Collaboration Tools
- Compliance Management
- Customizable Reports
- Data Import/Export
- Data Visualization
- Document Management
- Food Traceability
- Forecasting
- Inventory Management
- Inventory Tracking
- MES
- Maintenance Management

## Integrations (2 total)

- MasterControl Quality Excellence
- MuleSoft Anypoint Platform

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Logbook Software](https://www.softwareadvice.com.au/directory/4226/logbook/software)

## Related Categories

- [Logbook Software](https://www.softwareadvice.com.au/directory/4226/logbook/software)
- [Chemical Manufacturing Software](https://www.softwareadvice.com.au/directory/186/chemical-manufacturing-software/software)
- [Manufacturing Software](https://www.softwareadvice.com.au/directory/4704/manufacturing/software)
- [MRP Software](https://www.softwareadvice.com.au/directory/163/mrp-software/software)
- [Manufacturing Execution Software](https://www.softwareadvice.com.au/directory/164/execution-systems/software)

## Alternatives

1. [Sage X3](https://www.softwareadvice.com.au/software/191263/sage-x3) — 4.4/5 (109 reviews)
2. [Guidewheel](https://www.softwareadvice.com.au/software/188329/safi) — 4.9/5 (8 reviews)
3. [M1 ERP](https://www.softwareadvice.com.au/software/389898/m1-erp) — 3.8/5 (103 reviews)
4. [DELMIAWorks](https://www.softwareadvice.com.au/software/1617/iqms-enterpriseiq) — 4.1/5 (283 reviews)
5. [Fusion Operations](https://www.softwareadvice.com.au/software/393147/prodsmart) — 4.7/5 (84 reviews)

## Reviews

### "Master Control an awesome tool in the Life Sciences" — 5.0/5

> **Joshua** | *19 August 2025* | Biotechnology | Recommendation rating: 7.0/10
> 
> **Pros**: It's easy to use, it also makes it simple to create and store documents. Master Controls customer support is also quick and reliable.
> 
> **Cons**: It takes awhile to train everyone on how to use it correctly, the search feature could also be better, if you don't know the exact document number or title of the document you are searching for it can be hard to locate.
> 
> I find it easy to use and it has been a great help as a training coordinator to use it for easily tracking trainings.

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### "MasterControl Mx Review" — 5.0/5

> **William** | *7 October 2025* | Medical Devices | Recommendation rating: 10.0/10
> 
> **Pros**: I like working with the MasterControl team to enhance the product and add improvements on a continuous basis. The team really listens to customer feedback and integrates it into their release schedule.
> 
> **Cons**: I think that the reporting using Insights can be improved to allow different attributes to work better with each other.
> 
> Overall, the experience using Master Control for our production records has been extremely positive. It is user friendly and allows our company to record the information quickly, accurately and compliantly.

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### "MasterControl Mx Changes Manufacturing" — 4.0/5

> **Jim** | *2 February 2024* | Pharmaceuticals | Recommendation rating: 9.0/10
> 
> **Pros**: Mx immediately replaces paper in the manufacturing process. It was relatively easy to set up. We immediately saw reduction in documentation errors, because operators were no longer documenting on paper. We also are now able to track several different features that we were not able to on paper. Mx comes out with important updates and additional features every quarter.
> 
> **Cons**: There still are some limitations that ideally would be updated in the future. However, I will say that since we began using Mx 2 years ago, several new features and updates have come on.

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### "Mx streamlining" — 3.0/5

> **Ashley** | *8 October 2025* | Medical Devices | Recommendation rating: 2.0/10
> 
> **Pros**: Love how the module has streamlined our processes and made the training integration seamless. Has drastically reduced the time and buden reviewing final batch records.
> 
> **Cons**: The inspection plans feature doesn’t work as well as we had hoped especially for a business that follows different types.
> 
> Great experience and user adoption to the module was one of the easiest we have had\! The operators love using Mx and dread when there is early phase work that pushes them back to paper processes.

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### "Formulation Technician II" — 5.0/5

> **Jesse** | *19 December 2025* | Chemicals | Recommendation rating: 9.0/10
> 
> **Pros**: It keeps me well informed about the things I need to learn in the facility that are always updating.
> 
> **Cons**: Each item on MasterControl is too close together and is hard to navigate which Form/Document I need to find.
> 
> I really enjoy using MasterControl for it's constant convienence and overall availability when I need to have a Form/Document available and what codes and procedures need to be updated.

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