About Uzeli

Uzeli is a cloud-based and on-premise solution, designed to help small to large salons and spas manage client appointments and point-of-sale (POS) operations. Features include client database, text message reminders, referral programs, real-time data, waitlist management and staff reporting. The application comes with a self check-in kiosk which enables employees to capture client information and service requirements automatically. Salons can use Uzeli to run marketing campaigns for distributing coupons and custom loyalty rewards. It helps businesses manage product sales, track inventory items for replenishment and utilize the built-in ordering tool to monitor low stock levels. Uzeli allows managers to collect client feedback during checkout and sell, redeem and track gift cards, packages and memberships. It comes with mobile applications for iOS and Android. The solution is available on monthly subscriptions and support is provided via phone and email.
Uzeli Software - Uzeli revenue management
Uzeli Software - Uzeli client appointment
Uzeli Software - Uzeli staff clock-in/out
Uzeli Software - Uzeli revenue management - thumbnail
Uzeli Software - Uzeli client appointment - thumbnail
Uzeli Software - Uzeli staff clock-in/out - thumbnail

Uzeli pricing

Uzeli does not have a free version but does offer a free trial. Uzeli paid version starts at USD 99.00/month.

Starting Price:
USD 99.00/month
Free Version:
No
Free trial:
Yes

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Uzeli Reviews

Feature rating

Value for Money
4.5
Functionality
5
Ease of Use
5
Customer Support
5
5 reviews of 16 View all reviews
Shreyash B.
  • Industry: Cosmetics
  • Company size: 2-10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 09/01/2020

A Great Software for Beauty Salons!

Pros

The system is very comprehensive in that it not only provides a system for customers to check in and pay but also allows us to analyze the data and make changes to the business accordingly. This software has definitely helped my business grow!

Cons

There is nothing to dislike about this software.

Alex W.
  • Industry: Cosmetics
  • Company size: 11-50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 08/01/2020

Point of sale individualized for us!

Our experience with Uzeli has been great! We came from an old paper sign in sheet and like anything new, adjusting to new software can be difficult, but we have received A++++ support from Uzeli to help "this old dog learn new tricks." The customization ability offered could be compared to a personally tailored suit vs a cheap suit you bought at the mall. Sure, standing and getting measurements can be cumbersome, but having something that is specifically tailored to your business is exactly what makes it so great. Uzeli offers a unique online check-in feature that helps keep the wait times down in our lobby and customers have loved it! We have been using this software for 9 months and enjoy it so much our sister shop is looking to start using it as well.

Pros

The support team we work with is always available and responds promptly!

True online check-in for customers!

Live information managers and owners can check remotely

Cons

The check-in process for families with multiple guests can be a bit cumbersome, but most the issues stemmed from user error.

Shreya D.
  • Industry: Cosmetics
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
0
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 09/01/2020

Reliable System

Uzeli has made connecting with clients very simple and efficient. Our clients love the reward tracking system and the texts they get once they've earned their loyalty coupon. This software has been overall very helpful in the daily customer transactions. I've realized as simple as technology can make our day-to-day lives, it can also arise unexpected technical problems. However, Uzeli's support team has been very reliable and is prompt in combating any issues or concerns whenever needed.

Pros

This software is very user friendly, I was able to navigate through it quite swiftly. It has made customer check-in and the overall transaction much simpler and easier.

Cons

I've experienced a glitch in the system where one of the tablets stopped working suddenly. It was only temporarily, as the support team was quick to help us get the tablet back on track.

Sean D.
  • Industry: Consumer Services
  • Company size: 2-10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 13/12/2019

Best Barbershop Software Around

Pros

The ease of use. The customer service is impeccable. all the great features. The entire Justin's Barbershop Franchise switched to Uzeli because of it's amazing software.

Cons

Nothing. Everything about this software is great.

Matt F.
  • Industry: Retail
  • Company size: 11-50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 13/12/2019

Best autonomous hair salon POS

They provided us with a cost effective and compatible pos system that allowed all our shops to be systemized with an outstanding crm program. As Australian barbers we thrive on repeat customers and this system gave us the ability to retain customer loyalty as well as put in some great management measures for our staff and business development.

Pros

Ease of use, staff management, CRM system and retaining customer loyalty

Cons

Having to solely rely on a good stable internet connection. Rostering / staff time table

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