About Buildertrend

Buildertrend provides pre-sale tools including a built-in customer relationship management (CRM) system, bid requests, project proposals, plus more. Project management tools include scheduling, budgeting, timesheets, and more. Customer management tools include change order and selection management, warranty requests, and payment processing. This system also integrates with other solutions such as QuickBooks, Xero, and various dedicated estimating and takeoff tools. Buildertrend provides each business with an account manager to provide training and support. Project teams and construction professionals can also access customized branding, daily webinars, support chat, the Buildertrend Learning Community, a 24/7 help section, and Buildertrend University.
What is BuilderTREND?

BuilderTREND is a construction management solution that combines project scheduling, project management, financial management, customer management and service management in a single suite.


How do you use BuilderTREND?

With BuilderTREND, users can easily consolidate all leads across all contact forms and excel sheets into one single sheet. This allows users to expedite the pre-sale processes from bidding to the proposal. For project management, field users can send daily updates about the status of a project and working conditions using daily logs. Built-in scheduling tools allow users to view all tasks in progress and even link sub-contractors to any item or task.


Who uses BuilderTREND?

BuilderTREND is designed for home builders, general/specialty contractors, remodelers, and residential/commerical contractors.


How much does BuilderTREND cost?

BuilderTREND offers 2 pricing plans: Core Plan, Pro Plan.
Their Core Plan is priced at $99/mo for the first 2 months and will increase to $349/mo or $2,899/yr.
Their Pro Plan is priced at $399/mo for the first 2 months and will to $599/mo or $4,999/yr.


Does BuilderTREND have an app?

Yes, BuilderTREND provides an iOS and Android application that allows construction professionals to manage projects from anywhere.


Buildertrend Software - Buildertrend profile overview
Buildertrend Software - Buildertrend activity monitoring
Buildertrend Software - Buildertrend schedule
Buildertrend Software - Buildertrend property images
Buildertrend video
Buildertrend Software - Buildertrend profile overview - thumbnail
Buildertrend Software - Buildertrend activity monitoring - thumbnail
Buildertrend Software - Buildertrend schedule - thumbnail
Buildertrend Software - Buildertrend property images - thumbnail

Buildertrend pricing

Buildertrend does not have a free version and does not offer a free trial. Buildertrend paid version starts at USD 99.00/month.

Starting Price:
USD 99.00/month See pricing details
Free Version:
No
Free trial:
No

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Buildertrend Reviews

Feature rating

Value for Money
4.3
Functionality
4.3
Ease of Use
4.3
Customer Support
4.7
5 reviews of 1,571 View all reviews
Brian
  • Industry: Renewables & Environment
  • Company size: 11-50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Features
5
Ease of Use
4
Customer Support
5

5
Reviewed on 13/06/2019

Revolutionized my sales follow up

I used other CRMs in the past, but love using BuilderTrend. Its simple setup has allowed me to keep track of my customers as well as provide better follow up to my clients. I just utilize the Sales section of BuilderTrend, but it has improved my client relationships and increased my overall sales.

Pros

Buildertrend is great--I love using the Activity Calendar and Lead Report to keep track of my follow up with my customers. I can use activity notes to remember what I discussed with customers when we last spoke, and this helps me engage in better dialogue when I follow up with customers. Our installation team loves using the project management feature to keep track of our installs and provide an easy transition from sales to installation.

Cons

The user interface is kind of clunky, especially on the app. Sometimes it is difficult to find stuff and the filters can get annoying.

Response from Buildertrend

Brian, thank you for your review and honest feedback! We love hearing how Buildertrend has helped your company.

Replied 02/07/2019
Richard
  • Industry: Construction
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
5

5
Reviewed on 30/06/2020

Streamlines so many parts of our business

Very good.

If youre going to integrate BT make sure you take it on a section at a time. Dont try and open up too many sections to your team

These guys have given a lot of thought to the software and it forms an amazing backbone for any client facing construction business. We couldnt last the day without it.

Pros

This software is outstanding in many different areas

We initially purchased it initially to manage our clients selections for new homes and it quickly got integrated elsewhere to the point its the backbone of many of our processes

We use this now to manage client change order (it pays for itself on this alone every month) selections, materials ordering from site, daily logs, H&S management, RFI's for the design team and photo storage and programming to name but a few

We couldn't go back to the old ways of doing many of these

There are a lot of different features and you'll certainly find many that'll make it worth your while to use

Oh and the customer support is ace

Cons

Overall roll out is great and intuitive but you do need to comit to integrating BT to your business and this takes time and effort. THis is a software that gives back 10 fold what you put in, but it does need your comittment.

Alternatives Considered

Procore and BuilderStorm

Reasons for Switching to Buildertrend

Client facing elements are superb Best fit for our size of business wide host of services

Response from Buildertrend

Richard, thank you so much for your honest review and feedback! We appreciate you sharing how Buildertrend works for Appletree Estates, and we feel so lucky to have you as customers.

Replied 20/07/2020
Brett
  • Industry: Construction
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
5

4
Reviewed on 09/08/2022

Good Value

While in general we've been happy but our frustration points have pushed us to look at others. There may be other programs that work like BuilderTrend but we haven't found anything that gives us what we're looking for. While BT has made strides recently we would like to see more industry standard issues resolved on the back end. For the money though it is reasonable.

Pros

Documentation preservation. Job organization

Cons

Accounting does not follow basic industry standards. We've have had invoices rejected because there is basic information missing like issue and due date. We don't care about print date. Is that industry standard?

Heather
  • Industry: Construction
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
1
Features
1
Ease of Use
1
Customer Support
0

1
Reviewed on 22/06/2022

Left after software "upgrade"

90% of customer service associates were amazing. Very friendly, helpful and fun to work with. I will miss working with their team.

Pros

I used to like how the software was formatted with categories and subcategories. Uploading photos was easy to do.
When we saw what the new format was going to be, we immediately researched new software products and choose UDA Construction Online.

Cons

Scheduling
New upgrade - one no longer has the ability to organize the estimate.
Each line item went to quick books versus categories/subcategories
Can't see which items have PO's or not
They would do software changes mid day during the middle of the week
Entering data was a total pain

Alternatives Considered

CoConstruct

Reasons for Switching to Buildertrend

We initially choose BuilderTrend because it was NOT coconstruct. But then BT bought CC and it became a mess
Kristi
  • Industry: Construction
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 16/07/2022

Essential (can’t function without it)

Pros

Lots of help for new comers/employees. Listens to feedback on how to masks software better. Reminders, schedule and to-dos make employee productivity so much higher. Lead management is all in the same software. Financial reports are convienent. Track your POS easily. So much more!

Cons

Nothing. This software makes running and working in a complex industry so much more manageable.

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