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About PayPal
PayPal is a digital payment platform that enables businesses and individuals to pay and accept payments through an online portal without revealing any financial details. The solution is suitable for businesses of all sizes.
PayPal provides a one-touch login process, so there is no need to re-enter information. For individuals, users can shop as well as process transactions overseas by linking their card details through PayPal’s portal.
For business owners, users can accept international payments from banks or digital wallets on through the portal. They can bill the clients, receive direct payments from suppliers or manufacturers and accept payments from more than 200 markets with a single account.
PayPal charges a transaction fee, which is calculated based on businesses’ total sales volumes. The system is compatible with mobile devices.
PayPal pricing
PayPal has a free version and does not offer a free trial.
Starting Price:
Not provided by vendor
Free Version:
Yes
Free trial:
No
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PayPal Reviews
Feature rating
5 reviews of 25,181
View all reviews
Emeka
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used for 2+ years
-
Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5
5
Reviewed on 30/12/2019
A Widely Used Payment Processor
I use PayPal to make payments for goods and services for my business. It's also used to accept payments. Generally, PayPal is a cool payment processor.
Pros
I like PayPal for some reasons. Among the reasons for which I like PayPal include:
1. Ability to make payments without exposing my credit card details: Credit card fraud and identity theft is a trending menace nowadays. One is at a very high risk of having his/her credit card information stolen when the card is used on insecure websites. With PayPal I don't have to bother about my credit card information as I only have to sign in to my PayPal account and then proceed to making payment without having to expose my credit card information on the third-party website.
2. Ability to receive payment using only an email address: I love it that I can use my verified PayPal account's email address to receive money from anyone with a PayPal account.
3. Ability to integrate PayPal payment processor without much technicalities involves: I was able to integrate the PayPal payment processor to my ecommerce website in just a few minutes without having to do much technical stuffs.
4. Moderate payment processing charges: The charges by PayPal while using their payment gateway is moderate compared to that of some other payment processors. I had tried using a payment processor whose charges were quite high.
Cons
I have some problems with PayPal.
One of the problems is that PayPal is not available is some countries, and this is a limitation to expanding to such countries.
Secondly, PayPal have an history of limiting people's accounts for some hard to understand reasons. The issue is that once an account is limited, it is very hard or impossible to get back the money in the account.
Alternatives Considered
StripeReasons for Switching to PayPal
I chose PayPal over stripe because it seem to be a more preferred option for drop shipping.
Larry
- Industry: Real Estate
- Company size: Self Employed
- Used Monthly for 2+ years
-
Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
3
4
Reviewed on 31/07/2024
An easy way to Pay or receive funds
It is good for some transactions if you only deal with known entities. The Venmo side is very convenient to use.
Pros
Easy to use, and easy to track transactions
Cons
too many overseas companies on social media that PayPal will allow to have accounts but very difficult to remedy if there is a problem and need to return an item...they take advantage of the high price to return and track an item. So PayPal's protection is not cost effective
Alternatives Considered
Square Point of SaleReasons for Switching to PayPal
I actually use others as well as PayPal.
Vas
- Industry: Retail
- Company size: Self Employed
- Used Daily for 1+ year
-
Review Source
Value for Money
1
Features
3
Ease of Use
3
Customer Support
1
1
Reviewed on 05/09/2024
Poor Customer Support
I contacted the customer care line to resolve an amount that was automatically converted to US dollars without any permission from me. The client care and responsiveness is shocking and below par. I asked for a line manager to call me back as the person I was interacting with was incompetent. To date no call back and a total lack of interest on PayPal part.
Pros
Such a bad experience that no pro experience can be described
Cons
Very poor customer support and responsiveness. Steer clear of PayPal because when you need assistance they nowhere to be found and you all on your own.
Verified Reviewer
- Industry: Fund-Raising
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
3
4
Reviewed on 15/05/2024
PayPal does the trick
It’s been good. Customer who have PayPal are able to pay me quickly.
Pros
Most services link to paypal so it’s easy to setup and deploy
Cons
I don’t like having to login to use PayPal.
Alternatives Considered
StripeReasons for Switching to PayPal
Ease of use with my payment service and also I can see the money quickly.
Shahadat
- Industry: Fine Art
- Company size: Self Employed
- Used Daily for 1+ year
-
Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5
5
Reviewed on 14/07/2024
Easy and good to use
I use paypal last two years for my merchant payments and received funds from my freelancing sites
Pros
I like most paypal payment methods and its fees
Cons
I like least paypal its transfer to ewallet
