---
description: Review of PayPal Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: PayPal | Reviews, Pricing & Demos - SoftwareAdvice AU
---

Breadcrumb: [Home](/) > [Chargeback Management Software](/directory/4793/chargeback-management-software/software) > [PayPal](/software/104664/paypal)

# PayPal

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> PayPal is a digital payment platform that enables businesses and individuals to pay and accept payments through an online portal. The solution is suitable for businesses of all sizes. It provides a one-touch login process, eliminating the need to re-enter information. For individuals, users can shop as well as process transactions overseas by linking their card details through PayPal’s portal.&#10;&#10;For business owners, users can accept international payments from banks or digital wallets through the portal. Users can bill clients, receive direct payments from suppliers or manufacturers and accept payments from multiple markets with a single account. PayPal charges a transaction fee, which is calculated based on businesses’ total sales volumes. The system is compatible with mobile devices.
> 
> Verdict: Rated **4.6/5** by 26381 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 26381 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support | 4.2/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: PayPal
- **Location**: San Jose, US
- **Founded**: 1998

## Commercial Context

- **Starting Price**: USD 0.29
- **Pricing model**: Other (Free version available)
- **Pricing Details**: Pricing is based per transaction.&#10;2.5% + Fixed fee ( $0.041)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian
- **Available Countries**: Australia, Canada, China, France, Germany, India, Japan, United Kingdom, United States

## Features

- ACH Payment Processing
- AI/Machine Learning
- API
- Access Controls/Permissions
- Accounting
- Activity Dashboard
- Ad hoc Reporting
- Alerts/Notifications
- Anomaly Detection
- Authentication
- Barcode/Ticket Scanning
- Billing & Invoicing
- Billing Portal
- CRM
- Cash Management
- Check Fraud Detection
- Compliance Management
- Contact Database
- Credit Card Processing
- Customisable Dashboard

## Integrations (53 total)

- 123FormBuilder
- 17hats
- Acuity Scheduling
- AthletaDesk
- BetterUnite
- BigCommerce
- Cash App
- ChargePay
- Chargebee
- Cognito Forms
- Constant Contact
- Donorbox
- Ecwid
- Formsite
- Fundraise Up

... and 38 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Chargeback Management Software](https://www.softwareadvice.com.au/directory/4793/chargeback-management-software/software)

## Related Categories

- [Chargeback Management Software](https://www.softwareadvice.com.au/directory/4793/chargeback-management-software/software)
- [Tablet POS Systems](https://www.softwareadvice.com.au/directory/1451/tablet-pos/software)
- [Sporting Goods POS Software](https://www.softwareadvice.com.au/directory/109/sporting-goods-store-software/software)
- [Small Business POS Systems](https://www.softwareadvice.com.au/directory/456/small-business-pos/software)
- [Fraud Management Software](https://www.softwareadvice.com.au/directory/4642/financial-fraud-detection/software)

## Alternatives

1. [Stripe](https://www.softwareadvice.com.au/software/49509/stripe) — 4.6/5 (3332 reviews)
2. [Square Point of Sale](https://www.softwareadvice.com.au/software/374161/square-register-pos) — 4.6/5 (3028 reviews)
3. [QuickBooks Online](https://www.softwareadvice.com.au/software/393202/quickbooks-online) — 4.3/5 (8433 reviews)
4. [Epos Now](https://www.softwareadvice.com.au/software/21000/epos-now) — 3.8/5 (716 reviews)
5. [Stax](https://www.softwareadvice.com.au/software/390708/stax) — 4.1/5 (127 reviews)

## Reviews

### "Ok for somethings, bad for others" — 3.0/5

> **Ricardo** | *28 April 2026* | Information Technology & Services | Recommendation rating: 4.0/10
> 
> **Pros**: They are good for handling transactions through ebay or good for sending cash to friends. They are good to use when checkouts on some websites might seem sketchy.  It is better that submitting card numbers on websites
> 
> **Cons**: The fees as a seller have become my number one issue with them for receiving payment.  When refunds happen they hold onto the transaction fees

-----

### "Like Banking, But Make It Suspenseful" — 5.0/5

> **Leo** | *31 March 2026* | Warehousing | Recommendation rating: 8.0/10
> 
> **Pros**: I love how easy it is to send money… and how creatively difficult it is to get it back. Their emails keep me entertained—‘You have access to your money\!’ (terms and conditions may emotionally apply)
> 
> **Cons**: The thrill of random account limitations—really keeps life unpredictable.”&#10;Customer support that feels like a long-distance relationship… mostly one-sided.
> 
> A rollercoaster—except the only drop is my balance disappearing temporarily. Like a situationship with my money: complicated, unpredictable, and full of mixed signals.

-----

### "Good program and widely available" — 5.0/5

> **Lela** | *26 April 2026* | Legal Services | Recommendation rating: 10.0/10
> 
> **Pros**: The ease of use and how available paypal is to use on various sites to pay for what you need and keeps your info private.
> 
> **Cons**: That it saves your card info automatically.  Would like option to have it saved or not.  That's about only complaint.
> 
> Great experience using paypal and available for various sites to make payments you need and keeps your info more private.

-----

### "Industry Standard for Invoicing and Global Accessibility" — 4.0/5

> **Verified Reviewer** | *23 February 2026* | Retail | Recommendation rating: 8.0/10
> 
> **Pros**: PayPal excels at Expense Management because of its near universal acceptance. I find the Invoicing tools to be logically structured, making it simple to request payments from clients without needing a separate accounting suite. The ease of use for the app is high, super user friendly and the real time notifications provide excellent visibility into my cash flow. It is a reliable backbone for both professional and personal transactions.
> 
> **Cons**: The most significant issue is the Customer Support, which relies too heavily on automated systems that struggle with nuanced problems. I have also encountered occasional bugs and issues regarding the Data Management of transaction history, specifically when trying to export large date ranges for tax purposes. The fee structure for receiving international payments can be kinda steep compared to emerging competitors too
> 
> My overall experience with PayPal has been consistent. It is the most reliable way to handle international transactions and guest checkouts, which is why I continue to use it despite the high fees. It provides a level of security that makes me comfortable, even if the administrative side of the platform feels outdated and automated

-----

### "Paypal is user friendly" — 5.0/5

> **Alexandra** | *18 March 2026* | Legal Services | Recommendation rating: 9.0/10
> 
> **Pros**: I love that Paypal is so easy to use.  I am able to track payments, invoices and refunds.  I think Paypal is a great value for the money.
> 
> **Cons**: I am not a fan of their customer support.  I believe their support takes longer than it should on some issues.
> 
> I use Paypal weekly for various tasks.  I love the ease of use and tracking.  Paypal is very user friendly.  I have used other programs that are the competitors of Paypal and in my opinion Paypal is above and beyond their competitors.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/104664/paypal)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/retail/paypal-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/104664/paypal> |
| en-GB | <https://www.softwareadvice.co.uk/software/104664/paypal> |
| en-IE | <https://www.softwareadvice.ie/software/104664/paypal> |
| en-NZ | <https://www.softwareadvice.co.nz/software/104664/paypal> |
| fr | <https://www.softwareadvice.fr/software/104664/paypal> |

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