--- description: Review of Piwik PRO Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Piwik PRO | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Key Performance Indicator (KPI) Software](/directory/1738/kpi/software) > [Piwik PRO](/software/105513/piwik-pro) # Piwik PRO Canonical: https://www.softwareadvice.com.au/software/105513/piwik-pro Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.com.au/software/105513/piwik-pro?page=2) > Piwik PRO Analytics Suite allows for tracking users' online behavior and interactions with sites, digital products, and apps. With Piwik PRO, companies can make more informed decisions while respecting visitors’ privacy. Piwik PRO Analytics Suite ensures compliance with EU, US, Chinese, and Russian data protection laws, including the General Data Protection Regulation (GDPR) and the Health Insurance Portability and Accountability Act (HIPAA). The platform includes Analytics, Tag Manager, Customer Data Platform, and Consent Manager. It provides solutions for web, app, product \& intranet analysis, managing privacy compliance, and creating a single customer view. Piwik PRO’s flexible configuration and deployment (on-premise or cloud-based) make it a good fit for industries handling sensitive data such as government, healthcare, or finance as well as every company interested in ethical, privacy-friendly analytics. Support and customer care are provided via email, live chat, phone or on-site. > > Verdict: Rated **4.6/5** by 21 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 21 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support | 4.2/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Piwik PRO - **Location**: Wroc¿aw, Poland - **Founded**: 2013 ## Commercial Context - **Pricing model**: Per Feature (Free Trial) - **Pricing Details**: Business plan starting from €35/month - **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise) - **Supported Languages**: Danish, Dutch, English, French, German, Italian, Polish, Swedish - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 210 more ## Features - API - Activity Dashboard - Activity Tracking - Ad hoc Analysis - Ad hoc Reporting - Alerts/Notifications - Attribution Modeling - Behavior Tracking - Behavioral Analytics - CRM - Campaign Analytics - Campaign Management - Collaboration Tools - Conversion Tracking - Customer Journey Mapping - Customer Profiles - Customizable Reports - Data Import/Export - Data Management - Data Visualization ## Integrations (21 total) - AB Tasty - Azure Blob Storage - Conductrics V3 - Cookie Information - Drupal - Google Ads - Google Analytics 360 - Google Search Console - Google Sheets - Google Tag Manager 360 - Looker - Meta for Business - Microsoft Power BI - Omniconvert - OneTrust ... and 6 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Key Performance Indicator (KPI) Software](https://www.softwareadvice.com.au/directory/1738/kpi/software) ## Related Categories - [Key Performance Indicator (KPI) Software](https://www.softwareadvice.com.au/directory/1738/kpi/software) - [Big Data Software](https://www.softwareadvice.com.au/directory/3299/big-data/software) - [Manufacturing BI Software](https://www.softwareadvice.com.au/directory/3828/manufacturing/software) - [Data Preparation Software](https://www.softwareadvice.com.au/directory/3959/data-preparation/software) - [Marketing Software](https://www.softwareadvice.com.au/directory/4630/marketing/software) ## Alternatives 1. [Google Analytics 360](https://www.softwareadvice.com.au/software/137155/google-analytics) — 4.7/5 (8089 reviews) 2. [Similarweb](https://www.softwareadvice.com.au/software/156898/similarweb-pro) — 4.6/5 (251 reviews) 3. [Squarespace](https://www.softwareadvice.com.au/software/157453/squarespace) — 4.5/5 (3384 reviews) 4. [Looker](https://www.softwareadvice.com.au/software/140986/looker) — 4.5/5 (282 reviews) 5. [Semrush](https://www.softwareadvice.com.au/software/355847/semrush) — 4.6/5 (2316 reviews) ## Reviews ### "Great Alternative to Google Analytics" — 5.0/5 > **Marco** | *11 November 2021* | Marketing & Advertising | Recommendation rating: 8.0/10 > > **Pros**: I loved the way information is presented to the users. For some aspects it's way clearer and more intuitive than Google Analytics. > > **Cons**: While Google Analytics belongs to the same ecosystem as many of the other tools (Google Ads, Search Console, remarketing etc) you would use if you work in digital marketing or you need to get an idea on the data related to your website, Piwik doesn't belong and this makes harder integrating it with other tools. Also, I had some issues when using Piwik in terms of impact on loading and data retention (disk usage was growing exponentially when one of my website ramped up). > > Overall speaking, if I were looking for an alternative to Google Analytics, this would be my first choice. But if you rely heavily, like myself, on Google's tools, you might find easier just to use Google Analytics. Piwik is a lot more transparent, cleaner, easier to use as a standalone tool though. ----- ### "Complete analytics platform" — 4.0/5 > **Hugo** | *10 January 2023* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: Piwik pro offers a great solution for all types of business trying to keep up with analytics tools. The tool is complete with an analytics offer, but a consent management platform and a tag management system too. Servers are located in EU, which is GDPR compliant > > **Cons**: The tool is still in roll-out, and some features regarding the tag management system of Piwik can be outdated for big companies ----- ### "Good product, renewal tactics overshadowed it, and support wasn’t there when it mattered" — 2.0/5 > **Verified Reviewer** | *13 March 2026* | Consumer Electronics | Recommendation rating: 0.0/10 > > **Pros**: Piwik PRO is a capable privacy-forward analytics platform. The UI/reporting will feel familiar if you used Universal Analytics (GA3), and the core tracking and dashboards work as expected. If your priority is data governance and compliance, the product direction makes sense. > > **Cons**: We paid over $100k over two years and did not receive an enterprise-level partnership. When bot/AI traffic began polluting our data and inflating action counts beyond our tier, support acknowledged abnormal bot volume—but the guidance was mostly “segment it,” “read the docs,” and “mitigate at your CDN/WAF.” Meanwhile, the commercial response treated those bot-inflated numbers as grounds for tier upgrades and additional invoices. Between frequent handoffs/turnover and long gaps in proactive communication, it became an expensive tool we had to manage almost entirely ourselves. > > If you’re expecting an enterprise analytics partner, this was disappointing. The product is fine; the experience around it felt upsell-first and support-light when the situation got complex. We’re migrating away. If you do choose Piwik PRO, get crystal-clear written alignment upfront on (1) support scope and escalation, (2) how non-human traffic affects billing, and (3) renewal/termination mechanics—and send non-renewal notices early. ----- ### "Ease of use" — 5.0/5 > **Maxime** | *3 December 2019* | Government Administration | Recommendation rating: 8.0/10 > > **Pros**: Simple and beautiful interface. You can have all the information about your visitors. I really like to be able to know if a visitor is coming back or if it's his first time visiting my website. > > **Cons**: Creating custom events for particular actions is a little bit limited because you have to classify them in categories and then it's difficult to get stats from those categories > > I really like the interface and the data visualization tools. ----- ### "Web analytics solution" — 5.0/5 > **Katarzyna** | *4 July 2023* | Aviation & Aerospace | Recommendation rating: 9.0/10 > > **Pros**: Privacy protection and it's still possible to store and analyse data while complying with privacy regulations (RGPD). Nice customisation options. > > **Cons**: Needed technical help for the initial set up, so take some time to be confident with it. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.com.au/software/105513/piwik-pro?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/105513/piwik-pro) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data