--- description: Review of OpCon Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: OpCon | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Workflow Management Software](/directory/4272/workflow/software) > [OpCon](/software/105543/opcon) # OpCon Canonical: https://www.softwareadvice.com.au/software/105543/opcon > OpCon is a cloud-based workload automation platform, which helps businesses create workflows for recurring tasks processing across various operations, infrastructure or virtual environments. Features include Service Level Agreement (SLA) management, remote access, auditing, version control and customizable branding. Using OpCon self-service module, staff members can create events using predefined templates, execute a variety of automated tasks such as password resets, employee onboarding or event-triggered emails and receive job completion notifications. Supervisors can use the dashboard to track performance of various processes in real-time through colored indicators and symbols, categorize jobs using tags and receive alerts for issues affecting compliance with SLAs. It also helps stakeholders deploy updated workflow versions across servers by applying transformation rules. OpCon offers integration with third-party platforms such as SAP, Microsoft Dynamics AX, Fiserv, ServiceNow, Sage and more. Pricing for the solution is available on request and support is provided via email, phone and forums. > > Verdict: Rated **4.8/5** by 5 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 5 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: SMA Technologies - **Location**: Houston, US - **Founded**: 1980 ## Commercial Context - **Starting Price**: USD 1.01 - **Pricing Details**: Contact SMA Technologies for pricing details - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English, French, German, Spanish - **Available Countries**: Germany, United States ## Features - API - Access Controls/Permissions - Activity Dashboard - Alerts/Notifications - Audit Trail - Business Process Automation - Calendar Management - Capacity Management - Compliance Management - Customisable Dashboard - Customizable Reports - Dashboard - Event Logs - Graphical Workflow Editor - Issue Auditing - Maintenance Scheduling - Monitoring - Real-Time Data - Role-Based Permissions - Self Service Portal ## Integrations (8 total) - Amazon EC2 - Cegid Retail - Docker - FCRM Insurance - Infor M3 - Microsoft Azure - SAP Business One - ServiceNow ## Support Options - Knowledge Base - Phone Support - 24/7 (Live rep) ## Category - [Workflow Management Software](https://www.softwareadvice.com.au/directory/4272/workflow/software) ## Related Categories - [Workflow Management Software](https://www.softwareadvice.com.au/directory/4272/workflow/software) - [IT Management Software](https://www.softwareadvice.com.au/directory/4563/it-management/software) ## Alternatives 1. [viaSocket](https://www.softwareadvice.com.au/software/520083/viaSocket) — 4.8/5 (640 reviews) 2. [Jira](https://www.softwareadvice.com.au/software/4315/jira) — 4.4/5 (15312 reviews) 3. [Zapier](https://www.softwareadvice.com.au/software/163639/zapier) — 4.7/5 (3043 reviews) 4. [monday.com](https://www.softwareadvice.com.au/software/131008/monday-com) — 4.6/5 (5726 reviews) 5. [Asana](https://www.softwareadvice.com.au/software/5576/asana) — 4.5/5 (13547 reviews) ## Reviews ### "Automation Platform" — 4.0/5 > **Shubham** | *9 March 2020* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: With the multiple options available to automate the process and it's capability to connect with the database or the directory to get the files so that to automatically run the process to get the output. > > **Cons**: It's very complicated and only the professionals or the experience user can use it with ease. Only the experienced one can automate the process and can evaluate the .project in a perfect way. > > We are automating our process for the printing so that we don't have to manually run the process for the output. OpCon did that work on it's own. We only have to setup the automation process as per our requirements. ----- ### "Impossible without OpCon" — 5.0/5 > **Shana** | *29 April 2024* | Banking | Recommendation rating: 10.0/10 > > **Pros**: What I appreciate most about OpCon is the visibilty it gives us on our processes, whether it's the ability to view jobs 7 days prior and 7 days ahead or to view the output to fully understand all aspects of the jobs. > > **Cons**: I wouldn't say there is anything I dislike. > > I enjoy my experience with OpCon. I have the information needed to troubleshoot any issues or identify process improvements when needed. We have a great partnership with the MAS Team and it is easy to create and make adjustments to automations at any time. ----- ### "Powerful automation" — 5.0/5 > **Sergey** | *15 August 2019* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: It seems that this product has no limits. I have only used it for several months, and was able to automate a great number of manual processes. Easy to use, once you get a concept of schedule / job relationship. I am a big fan of automation. OpCon so far has been the best application that I've worked with > > **Cons**: Not for everyone. You have to have scripting knowledge and sometimes get creative, think outside of the box, to get the job done. But if you possess those skills, you'd be amazed what this software can do for you. > > The software itself is very powerful and allows you to automate a lot of things, that you didn't even think, could be automated. It can even perform jobs based on the emails, received into the monitored inbox. In addition to that, the software support team is very friendly and knowledgable. They helped me a lot with a number of problems / errors via remote sessions. ----- ### "Easy simple and user friendly" — 5.0/5 > **Amit** | *1 June 2021* | Health, Wellness & Fitness | Recommendation rating: 9.0/10 > > **Pros**: Easy to implement, navigate , self explanatory and user friendly. > > **Cons**: Some time i find difficulty to generate report which i need hence i think Reporting feature can be improved. > > From last 10 years i am using Opcon , Its Easy to implement, navigate , self explanatory and user friendly. ----- ### "Opcon" — 5.0/5 > **Todd** | *25 May 2021* | Financial Services | Recommendation rating: 10.0/10 > > **Pros**: Opcon changed the way we do business. Any new platforms are evaluated for automation with Opcon before even being considered for purchase. > > **Cons**: Only current con is SMA's new license model our yearly cost for maintenance is more than doubling. ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/105543/opcon) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data