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description: Review of Sunbird DCIM Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: Sunbird DCIM | Reviews, Pricing & Demos - SoftwareAdvice AU
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# Sunbird DCIM

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> Sunbird DCIM is a cloud-based IT asset management and data center infrastructure management (DCIM) solution for businesses of all sizes. It serves various industries, including healthcare, finance, industrial, technology and utilities. Core users of the software are IT professionals and data center facility managers. The key features of Sunbird DCIM are asset, capacity, connectivity, change, energy and environmental management.&#10;&#10;&#10;Sunbird DCIM allows customers to manage their data centers with attention paid to constantly changing business needs. It provides data center optimization that also increases the lifecycle of physical assets.&#10;&#10;&#10;The asset management module provides a real-time view of the components of the data center, which can include servers, storage, patch panels and networking equipment. The centralized database features all connection and capacity information and allows users to monitor resource usage. Sunbird DCIM also offers custom dashboards and workflow automation tools.&#10;&#10;&#10;Sunbird DCIM is available on a monthly subscription basis that includes support through an online knowledge base, tutorials and live chat.
> 
> Verdict: Rated **4.7/5** by 173 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 173 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 4.9/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Sunbird
- **Founded**: 1985

## Commercial Context

- **Starting Price**: USD 3.99
- **Pricing model**: Other (Free Trial)
- **Pricing Details**: Power IQ DCIM Monitoring &#10;Costs $4.99 per node per month &#10;Costs $59.88 per node billed annually&#10;dcTrack DCIM Operations&#10;Costs $14.99 per cabinet per month &#10;Costs $179.88 per cabinet billed annually&#10;DCIM Suite Bundle &#10;Costs $22.47 per cabinet per month&#10;Costs $269.64 per cabinet billed annually
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop)
- **Supported Languages**: Chinese, English, French, German, Japanese
- **Available Countries**: Australia, Austria, Bahrain, Bangladesh, Belgium, Canada, Denmark, Finland, France, Germany, Hong Kong SAR China, Indonesia, Ireland, Israel, Italy, Japan, Jordan, Kuwait, Lebanon, Luxembourg and 21 more

## Features

- API
- Access Controls/Permissions
- Activity Dashboard
- Alerts/Notifications
- Asset Lifecycle Management
- Asset Tracking
- Audit Management
- Audit Trail
- Capacity Management
- Change Management
- Charting
- Color Codes/Icons
- Compliance Management
- Configurable Workflow
- Configuration Management
- Cost Tracking
- Customizable Fields
- Dashboard
- Data Import/Export
- Data Storage Management

## Integrations (11 total)

- BMC Helix CMDB
- BMC Helix ITSM
- Cherwell Service Management
- Domo
- Jira
- Microsoft Power BI
- Microsoft Teams
- ServiceNow
- Slack
- Tableau
- Track Vacation Rental PMS

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [IT Management Software](https://www.softwareadvice.com.au/directory/4563/it-management/software)

## Related Categories

- [IT Management Software](https://www.softwareadvice.com.au/directory/4563/it-management/software)
- [Data Centre Management Software](https://www.softwareadvice.com.au/directory/4179/data-center-management/software)
- [IT Asset Management Software](https://www.softwareadvice.com.au/directory/1888/it-asset-management/software)

## Alternatives

1. [PRTG](https://www.softwareadvice.com.au/software/151096/prtg-network-monitor) — 4.6/5 (254 reviews)
2. [ManageEngine OpManager](https://www.softwareadvice.com.au/software/360394/manageengine-opmanager) — 4.5/5 (247 reviews)
3. [PRTG Enterprise Monitor](https://www.softwareadvice.com.au/software/339775/prtg-enterprise-monitor) — 4.7/5 (79 reviews)
4. [Google Cloud](https://www.softwareadvice.com.au/software/172144/google-cloud-platform) — 4.7/5 (2244 reviews)
5. [ServiceNow](https://www.softwareadvice.com.au/software/27432/service-now) — 4.5/5 (342 reviews)

## Reviews

### "Sunbird and Power IQ    \#1" — 5.0/5

> **Thomas** | *28 February 2023* | Computer & Network Security | Recommendation rating: 10.0/10
> 
> **Pros**: Features, data and asset management is easy to use and when you have an issue your calling the leaders of the industry. Support  is crucial to resolving any issues right away, not 5 to 10 days like others.
> 
> **Cons**: Reports could be a little more detailed in my opinion.
> 
> We know where we stand with real time metrics that I have tested to be 100 % accurate. Identifies the problem with detail right down to the cabinet level.

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### "Sunbird has made a DCIM tool that is easy to use\!" — 5.0/5

> **Amy** | *5 August 2024* | Retail | Recommendation rating: 10.0/10
> 
> **Pros**: The ease of use.&#10;Visualization of the actual floor model and location of devices.&#10;Support tickets are dealt with promptly.
> 
> **Cons**: Unknown at this time. Support, ease of use and helpful Support personal has made it an easy transition.
> 
> The product is VERY easy to start using.  The Support help has been amazing. Prompt, patient and very helpful towards resolving any issue.

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### "the good and not so good about sunbird" — 4.0/5

> **JonJon** | *5 September 2022* | Information Technology & Services | Recommendation rating: 7.0/10
> 
> **Pros**: the availability of widgets for the dashboard, integration from devices
> 
> **Cons**: limited protocol type in terms of integration, it only recognized SNMP protocol

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### "Great Product & Support." — 4.0/5

> **paul** | *1 November 2024* | Retail | Recommendation rating: 9.0/10
> 
> **Pros**: great support \&amp; solution.&#10;comprehensive \&amp; fits our needs
> 
> **Cons**: its so comprehensive, it can be complex. practise practise practise \&amp; when in doubt contact support
> 
> we decided Sunbird over the competition \&amp; have no regrets. We are using it for a new DC colocation implementation.&#10;Support is awesome; quick \&amp; thorough.

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### "Very happy with our choice" — 5.0/5

> **Chace** | *6 April 2024* | Financial Services | Recommendation rating: 10.0/10
> 
> **Pros**: The tools logical ease of use and speed is very refreshing.
> 
> **Cons**: Licences being used for essentially pictures. To Sunbirds credit they are very willing to investigate being able implement something in a later release to resolve this. They were also very helpful in finding alternative methods to achieve what I wanted to.
> 
> I am very happy with Sunbird. All staff I have dealt with have been very helpful ans accomodating.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/105942/sunbird-dcim)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.softwareadvice.de/software/105942/sunbird-dcim> |
| en | <https://www.softwareadvice.com/it-management/sunbird-dcim-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/105942/sunbird-dcim> |
| en-GB | <https://www.softwareadvice.co.uk/software/105942/sunbird-dcim> |
| en-IE | <https://www.softwareadvice.ie/software/105942/sunbird-dcim> |
| en-NZ | <https://www.softwareadvice.co.nz/software/105942/sunbird-dcim> |
| fr | <https://www.softwareadvice.fr/software/105942/sunbird-dcim> |

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