Dynamics 365

4.4
Overall rating
Reviews

4.4
Overall rating
Reviews

About Dynamics 365

Microsoft Dynamics 365 is a cloud-based CRM ecosystem for small, medium and enterprise organizations, with a focus on Sales, Field Service, Customer Service complete with strong integrations with Microsoft’s other Office 365 offerings like Teams, Outlook, Excel & Word. The Microsoft Dynamics 365 ecosystem has offerings ranging from lead and opportunity management, marketing, field service, IOT, customer service, mixed reality and project service automation all allowing for a more frictionless engagement with your customers. Microsoft Dynamics CRM is available for software-as-a-service (SaaS) deployment as well as on-premises complete with a nice user interface for mobile and desktop as well as a technology stack that ensure database security. Dynamics 365 also offers strong API capabilities to help integrate to your other critical systems.
Dynamics 365 Software - Microsoft Dynamics 365 business performance
Dynamics 365 Software - Microsoft Dynamics 365 sales dashboard
Dynamics 365 Software - Microsoft Dynamics 365 desktop & mobile view
Dynamics 365 Software - Microsoft Dynamics 365 relationship insights
Dynamics 365 video
Dynamics 365 Software - Microsoft Dynamics 365 business performance - thumbnail
Dynamics 365 Software - Microsoft Dynamics 365 sales dashboard - thumbnail
Dynamics 365 Software - Microsoft Dynamics 365 desktop & mobile view - thumbnail
Dynamics 365 Software - Microsoft Dynamics 365 relationship insights - thumbnail

Dynamics 365 pricing

Dynamics 365 does not have a free version but does offer a free trial. Dynamics 365 paid version starts at USD 50.00/month.

Starting Price:
USD 50.00/month
Free Version:
No
Free trial:
Yes

Alternatives to Dynamics 365

Bizowie ERP

0
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Dynamics 365 Reviews

Feature rating

Value for Money
4.1
Functionality
4.3
Ease of Use
4.1
Customer Support
4.2
5 reviews of 5,594 View all reviews
SYED NASIR
SYED NASIR
  • Industry: Biotechnology
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 17/04/2024

Funtastic product and easy to use

Easy to use, value of money and minimum training required

Pros

Easy to use and value of money. The startup organisation easily buy it.

Cons

Easy to use, 365 degree function. We can use dynamic 365 for overall activities of organisation

Valentino
  • Industry: Online Media
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
0

5
Reviewed on 28/03/2024

Management of my entire business.

Fluent and efficient. Would keep it some years more for sure.

Pros

Having everything digitalized and perfectly tracked.

Cons

Having to set it everything up when we hire the service.

Enis
  • Industry: Cosmetics
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source
Value for Money
0
Features
4
Ease of Use
3
Customer Support
0

3
Reviewed on 04/04/2024

Can do almost everything

Pros

It is great that you are able to achieve everything with this under one platform.

Cons

Like with anything Microsoft sometimes things don’t work smoothly or sync quickly enough.

Daniel
  • Industry: Medical Devices
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
4

5
Reviewed on 31/01/2024

Transform your Business Operations using Dynamics 365

Our overall experience is that dynamics is a powerful platform with great integration into our stack.

Pros

the Standout feature of Dynamics 365 is its seamless integration of comprehensive CRM and ERP capabilities, providing businesses with a unified platform for efficient data management, streamlined processes, and enhanced customer engagement.

Cons

its initial complexity and potential learning curve, which some of our users find challenging. We are still learning the extensive feature set and it will take some time for users to fully grasp all the tools we have available now.

Alternatives Considered

SAP Concur

Reasons for Switching to Dynamics 365

Its scalability, extensive customization options, and seamless integration with other Microsoft products offering a comprehensive solution that aligns well with diverse needs. The strong support of MS, regular updates, and a robust ecosystem of third-party apps contribute to its appeal for our organization.
Ernie
Ernie
  • Industry: Automotive
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Features
3
Ease of Use
3
Customer Support
0

4
Reviewed on 26/03/2024

Great for custom needs, but not easiest to use out of the box!

Pros

Dynamics 365 allows for ultimate customization.

Cons

Dynamics does not sport the leanest UX. Some bulk from its software heritage. Additionally, if users are not familiar with databases, they might experience some trouble.

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