--- description: Review of DispatchTrack Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: DispatchTrack | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Freight Software](/directory/567/freight-broker-software/software) > [DispatchTrack](/software/107454/dispatchtrack) # DispatchTrack Canonical: https://www.softwareadvice.com.au/software/107454/dispatchtrack Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.com.au/software/107454/dispatchtrack?page=2) > DispatchTrack is the leading end-to-end software for last mile logistics, and services over 60 million deliveries per year for companies ranging from 3 to 3000+ trucks. Companies in industries such as furniture/appliances, 3PL, building supplies, food distribution, grocery delivery, medical supplies, and auto-parts use DispatchTrack to provide excellent delivery service experiences and to optimize their operations. DispatchTrack is especially known for ease of use and simple rollouts. Despite being a complex and comprehensive end-to-end solution, customers have rolled out DispatchTrack to hundreds of locations in just a few weeks. Our dedicated customer success staff works with you hand-in-hand to make these rollouts successful. Our NPS score of 70 shows that customers love the long-term relationships we develop and truly be their partners. Key features include operational excellence components such as state-of-the-art route optimizer, mobile app for drivers, real-time dashboard to give 360-degree visibility, billing \& settlement for drivers, and customer service components such as customer self-scheduling, real-time order tracker, time window and ETA notifications via phone, email and text to customers. We also support your COVID operations through contact-free pickup and delivery functionality. DispatchTrack integrates seamlessly with ERP, finance, and telematics systems via CSV, API, XML, JSON or EDI. > > Verdict: Rated **4.5/5** by 34 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 34 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: DispatchTrack - **Location**: Campbell, US - **Founded**: 2010 ## Commercial Context - **Starting Price**: USD 75.00 - **Pricing model**: Per User - **Pricing Details**: Contact DispatchTrack directly for pricing information. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French, Spanish - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - 3PL Management - AI/Machine Learning - API - Access Controls/Permissions - Accounting - Accounting Integration - Activity Dashboard - Activity Tracking - Alerts/Escalation - Alerts/Notifications - Appointment Management - Automated Scheduling - Barcode Recognition - Barcode/Ticket Scanning - Billing & Invoicing - Billing Rate Management - CRM - Calendar Management - Carrier Management - Cash on Delivery ## Integrations (9 total) - Geotab - Motiv - NetSuite - Plivo - Podium - SAP HANA Cloud - STORIS - Samsara - Twilio ## Support Options - Email/Help Desk - Phone Support - 24/7 (Live rep) - Chat ## Category - [Freight Software](https://www.softwareadvice.com.au/directory/567/freight-broker-software/software) ## Related Categories - [Freight Software](https://www.softwareadvice.com.au/directory/567/freight-broker-software/software) - [Third Party Logistics (3PL) Software](https://www.softwareadvice.com.au/directory/351/third-party-logistics-3pl-software/software) - [Logistics Software](https://www.softwareadvice.com.au/directory/406/logistics/software) - [Courier Software](https://www.softwareadvice.com.au/directory/3316/courier/software) - [Shipment Tracking Software](https://www.softwareadvice.com.au/directory/4700/shipment-tracking/software) ## Alternatives 1. [Transvirtual](https://www.softwareadvice.com.au/software/200647/transvirtual) — 4.8/5 (68 reviews) 2. [Freightview](https://www.softwareadvice.com.au/software/6024/freightview) — 4.7/5 (743 reviews) 3. [Shippo](https://www.softwareadvice.com.au/software/83517/shippo) — 4.8/5 (825 reviews) 4. [ShipStation](https://www.softwareadvice.com.au/software/235645/shipstation) — 4.6/5 (953 reviews) 5. [Motive](https://www.softwareadvice.com.au/software/51721/motive) — 4.5/5 (1687 reviews) ## Reviews ### "Stay on-time with this software" — 5.0/5 > **Andre** | *21 July 2019* | Consumer Electronics | Recommendation rating: 9.0/10 > > **Pros**: Listen the customer communication feature is awesome. Schedule appointments with ease, give customers a delivery ETA the day off, lastly have the customer confirm the scheduled delivery now that is full circle awesomeness. > > **Cons**: I haven't run into problematic issues while implementing or using this software > > Saving customers time by staying on track and delivering updates along the way. Saving businesses money by not wasting delivery drivers time or gas ----- ### "Best routing app in the market." — 5.0/5 > **Gustavo** | *29 April 2024* | Logistics & Supply Chain | Recommendation rating: 10.0/10 > > **Pros**: The accessibility to routes from my phone, multiple users with one account. > > **Cons**: The number of necessary steps to set up a route. > > Excellent. Great software that integrates the company with our employees. ----- ### "Best dispatching for final mile delivery, does have room for improveme" — 2.5/5 > **David** | *23 March 2016* | Logistics & Supply Chain | Recommendation rating: 8.0/10 > > **Pros**: The ability to route and call customers makes for easy scheduling. > > **Cons**: sometimes it hard to a clear picture on when improvements will be made. ----- ### "STORIS IS GREAT PRODUCT" — 4.0/5 > **ANDRES** | *3 March 2025* | Furniture | Recommendation rating: 9.0/10 > > **Pros**: Great product and very easy to use all around, > > **Cons**: Sometimes it may not link the routes but nothing critical > > Great experience over all and great tech support. ----- ### "We use the general portal and individual portals for different delivery companies" — 5.0/5 > **Zev** | *14 July 2021* | Retail | Recommendation rating: 8.0/10 > > **Pros**: The ability to track ongoing deliveries and the route. The upload of pictures and receiving the signed PODs. > > **Cons**: I didn't like that the disclaimer doesn't seem to be auto enabled. Printing PODs also don't seem to have the headers of each delivery company in the 360 version. However these are minor issues and can be resolved > > We use it to track the dozens of different deliveries handled by several different delivery teams who utilize DT ----- Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.com.au/software/107454/dispatchtrack?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/107454/dispatchtrack) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data