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description: Review of Smartenance Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: Smartenance | Reviews, Pricing & Demos - SoftwareAdvice AU
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# Smartenance

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> Smartenance is a cloud-based digital maintenance management solution that allows businesses within production industries track machine maintenance and incidents. It allows production managers and machine operators to create maintenance plans, manage users, collaborate within teams, report incidents and more.&#10;&#10;&#10;Smartenance offers three different license packages. With the Basic plan, users get access to the tools to create maintenance tasks, view maintenance calendars, and upload photos, videos and files. The Advanced plan offers all of the features of the Basic plan, plus incident reporting, incident ticketing, intelligent search of existing data and a complete plant logbook. The Smartenance Premium plan includes all of the features of the Basic and Advanced plans, plus access to the REST API to customize the platform, integration with third party MES and ERP platforms and event-based maintenance tasks.
> 
> Verdict: Rated **4.3/5** by 7 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.3/5** | 7 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support | 4.3/5 | Based on overall reviews |
| Value for Money | 4.0/5 | Based on overall reviews |
| Features | 3.9/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Festo
- **Founded**: 1925

## Commercial Context

- **Starting Price**: EUR 18.00
- **Pricing model**: Per Feature (Free Trial)
- **Pricing Details**: Smartenance is available for 4 weeks free of charge, after which it is available across three license packages; Smartenance Basic, Smartenance Advanced, and Smartenance Premium. Full pricing details are outlined below:
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Czech, English, French, German, Hungarian, Indonesian, Korean, Polish, Spanish, Traditional Chinese, Turkish
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 207 more

## Features

- API
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Asset Tracking
- Audit Trail
- Automated Scheduling
- Calendar Management
- Commercial Properties
- Customizable Fields
- Data Import/Export
- Document Management
- Document Storage
- Equipment Maintenance
- Facility Scheduling
- Fixed Asset Management
- For Schools
- Historical Reporting
- Incident Management
- Inspection Management

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support

## Category

- [CMMS Software](https://www.softwareadvice.com.au/directory/441/web-based/software)

## Related Categories

- [CMMS Software](https://www.softwareadvice.com.au/directory/441/web-based/software)
- [Building Maintenance Software](https://www.softwareadvice.com.au/directory/4126/building-maintenance/software)
- [Integrated Workplace Management Software](https://www.softwareadvice.com.au/directory/541/iwms/software)
- [Fleet Maintenance Software](https://www.softwareadvice.com.au/directory/1148/maintenance/software)
- [Facility Management Software](https://www.softwareadvice.com.au/directory/4310/cafm/software)

## Alternatives

1. [Simpro](https://www.softwareadvice.com.au/software/154441/simpro-enterprise) — 4.0/5 (145 reviews)
2. [eMaint CMMS](https://www.softwareadvice.com.au/software/1926/emaint-x3) — 4.5/5 (384 reviews)
3. [CARL Source](https://www.softwareadvice.com.au/software/273142/carl-source) — 4.4/5 (73 reviews)
4. [eWorkOrders CMMS](https://www.softwareadvice.com.au/software/9617/eworkorders) — 4.9/5 (115 reviews)
5. [McMain](https://www.softwareadvice.com.au/software/323872/mcmain) — 4.4/5 (50 reviews)

## Reviews

### "to support and save the jobs of a machine-park (10 machines)" — 3.0/5

> **Paul** | *3 February 2020* | Construction | Recommendation rating: 9.0/10
> 
> **Pros**: the Software is very open for all Jobs&#10;job-order from the Administrator and doing the Jobs in the field
> 
> **Cons**: 1: You cannot edit existing intervals, you have to delete the interval and create a new one.&#10;2: Holidays are not recognized.&#10;3: When a task has been completed, you can only see the status completed on the PC and not when (time, date) it was completed.&#10;4: No notification, only when the app is opened you get info about a due maintenance App notification when a maintenance is due - should be audible and visible in the lock screen.&#10;&#10;&#10;It would be best if you could connect to the machine, then you could introduce an interval according to the operating hours as indicated, e.g. change gear oil after 5000 operating hours.&#10;In addition, you could make a notification at the machine or possibly at the corresponding PC, because otherwise a device that supports Android or IOS is needed at every machine.

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### "Smartenance is an integral part of production" — 5.0/5

> **Alwin** | *30 January 2020* | Automotive | Recommendation rating: 10.0/10
> 
> **Pros**: - easy to handle&#10;- You can start immediately with the creation of plants&#10;- traceability of individual tasks&#10;- automatic documentation for an audit&#10;- logbook function&#10;- Instructions, circuit diagrams, user manuals, etc. can be stored for the individual plants&#10;- work instructions can be attached as a video&#10;- weekly schedule / shift overview&#10;- paperless
> 
> **Cons**: - forced to change the login password at certain intervals
> 
> Smartenance reduces paperwork and searching for data in folders. Rather, all the information required can be filtered and output as a table in Excel.

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### "All your tasks at your fingertips" — 5.0/5

> **Tobias** | *25 February 2020* | Management Consulting | Recommendation rating: 10.0/10
> 
> **Pros**: Smartenance provides a very easy to use solution to track all your tasks concerning your machinery in operation. No matter if you are a maintenance worker or a supervisor, with the scheduled agenda you are always aware of upcoming maintenance and the current status. With the task lists you are able to execute maintenance with simple instructions, Pictures and hints whether the machine can stay in service during maintenance or not
> 
> **Cons**: Integration into our surrounding systems needs to be improved but they're already working on adding more and more systems

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### "Übersichtliche Hybridlösung für das Wartungsmanagement" — 4.0/5

> **Dominik** | *2 July 2020* | Research | Recommendation rating: 6.0/10
> 
> **Pros**: Störungsmeldung direkt an der Maschine über das Smartphone. Ein schnell gemachtes Foto erleichtert das Auffinden des Fehlers ungemein.&#10;Freu konfigurierbare Aufgabenlisten ermöglichen und das nachführen des Maschinenstatus ohne weiteren Dokumentationsaufwand.
> 
> **Cons**: App-Funktionalitäten als Windows-Anwendung fehlen. Unsere Maschinen sind stets mit Industrie-PCs ausgestattet. Eine Integration von Smartenance an der Maschine würde den Aufwand noch wesentlich verringern.

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### "Easy to use digital Maintenance Software" — 5.0/5

> **Justus** | *6 December 2019* | Consumer Goods | Recommendation rating: 10.0/10
> 
> **Pros**: Well designed surface.&#10;Great usability.&#10;Easy to understand - no installation manual required.&#10;Fast connection between mobile device and desktop application.&#10;Many useful features.
> 
> **Cons**: Logbook functionality could be a bit better, but I heard that this will be pubished soon
> 
> Great, nothing to add.

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## Links

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## This page is available in the following languages

| Locale | URL |
| de | <https://www.softwareadvice.de/software/107496/smartenance> |
| en | <https://www.softwareadvice.com/cmms/smartenance-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/107496/smartenance> |
| en-GB | <https://www.softwareadvice.co.uk/software/107496/smartenance> |
| en-IE | <https://www.softwareadvice.ie/software/107496/smartenance> |
| en-NZ | <https://www.softwareadvice.co.nz/software/107496/smartenance> |

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