About FACTS

FACTS is a school management system that helps administrators streamline processes related to student enrollment, attendance tracking and course management. The student information system (SIS) enables teachers to generate report cards, track medical information, monitor student behavior, maintain family information and distribute transcripts on a centralized platform. FACTS learning management system (LMS) allows educators to use blended learning and current teaching methodologies to build, distribute and track student progress across courses and critical thinking projects. The FACTS family portal lets parents access student assignments, project due dates, lesson plans and grades. Supervisors can generate year or term based reports to gain insights into transcripts, course listings and class rosters. Additionally, the emergency alert module lets administrators send in-app, SMS, and email alerts to parents, faculty, and students. FACTS facilitates integration with several third-party solutions, PaymyTution, Gradelink, Moodle and Canvas. Pricing is available on request and support is extended via FAQs, documentation and email.
FACTS Software - FACTS gradebook
FACTS Software - FACTS student list
FACTS Software - FACTS email notifications
FACTS Software - FACTS student information system dashboard
FACTS Software - FACTS gradebook - thumbnail
FACTS Software - FACTS student list - thumbnail
FACTS Software - FACTS email notifications - thumbnail
FACTS Software - FACTS student information system dashboard - thumbnail

FACTS pricing

FACTS does not have a free version.

Free Version:
No
Free trial:
N/A

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FACTS Reviews

Feature rating

Value for Money
4
Functionality
4
Ease of Use
3.5
Customer Support
4
5 reviews of 96 View all reviews
Eric K.
  • Industry: Education Management
  • Company size: 1,001-5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 30/01/2019

Excellent product for a VERY niche market

Pros

RenWeb is School Information System software. It allows the user to take attendance, track grades, generate report cards, as well as a HOST of other features. Very feature-rich. In years past, RenWeb sort of lost its way with not really understanding who its core customer was - K-12 schools. After the acquisition by FACTS, RenWeb has really turned the ship around.

Cons

I do not like that FACTS is completely re-branding RenWeb as FACTS SIS. It doesn't sound as good. It looks like they're admitting failure. My preference would simply to be a major revision overhaul and re-branding with the same name.

Megan S.
  • Industry: Education Management
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
3
Ease of Use
4
Customer Support
5

4
Reviewed on 05/02/2021

Affordable SIS

It is a full SIS with some limitations, but that is to be expected for the price. Their customer service is primarily operated through chat and they do a good job!

Pros

FACTS is an affordable SIS. The system maintains all of our records and has capability for customization within reports such as building your own report card. FACTS is always improving. They take user requests seriously and we can vote on which requests we'd like them to prioritize. Last year, they updated to a mobile web-based platform that can be accessed across all devices. They also offer communication services such as mass texting (for an additional fee). A definite pro is that this one system manages everything from tuition payment, grant services, grading, lesson planning, reporting and communication!

Cons

At times, FACTS can be click-intensive, requiring multiple steps to get something done. The standards-based grading portion is not yet fully developed to allow for true standards based grading and reporting. For example, there is no way to record/notify parents of missing assignments when using standards based grading in FACTS.

Scott A.
  • Industry: Education Management
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Features
4
Ease of Use
4
Customer Support
0

4
Reviewed on 18/05/2021

Improved Gradebook Software

It's a great product that gets the job done for the classroom.

Pros

The interface of this software has dramatically increased over the past few years. It is easier to located classes, enter grades, and copy-paste material across multiple classes.

Cons

I really wish that FACTS would bring back a much-improved app for a smartphone. It was so convenient to take role by pulling up the app.

Leslie K.
  • Review Source
Value for Money
1
Features
2
Ease of Use
1
Customer Support
3

1
Reviewed on 06/10/2016

Buyer's Remorse.

Renweb is a disaster.
1. The default date setting for all documents your teachers and staff go to the trouble to upload and make accessible to students and parents is ONE DAY. You read that right. You didn't know your staff would go to the trouble to upload something for just 24 hours, but that is what Renweb thinks, and refuses to change. Their default should be a one week date range. In what universe would anyone want documents to disappear in 24 hours? In the Renweb universe only. You must remember to change the date when you upload it.
2. Renweb will not set a default for any links you click within Renweb open in a new tab, claiming that is a function of your browser. But many, many websites set their links to be either pop-ups or new tabs. Renweb will not.
3. No flexibility on naming links on the website you pay them for. If you want to use Lesson Plans for Assignments, forget about naming it correctly for YOUR school. Your parents and students will have to use their pre-named tabs, whether or not that applies to your school. Forget about any customization for the big bucks you pay.
4. 'Resources' as a link name is used twice, which is very confusing to parents and students, and unnecessary, given there are many words in the English language. Why not name the Class tab for Resources, 'Documents'? Because that is what it is. Then the other Resources, in the menu column, will be distinct, and for schoolwide resources.
5. Email formatting is abysmal; some kind of primitive html form that yields automatic spacing (not visible to the sender) between paragraphs and an ugly font; there is now a Communications Beta, so perhaps that will address the sheer ugliness of their email formats.

There is much more disappointment awaiting you in the inflexible Renweb, but after spending my morning untangling yet another problem, I need to get to mission-critical tasks.
Yes, they get high marks for customer service from many users, but that customer service is necessary to compensate for all the inherent issues.

I am so sorry we invested in Renweb. Unnecessarily complicated to interface with, while yielding emails that look like they were created ten years ago. An odd combination of behind the scenes 'sophistication' with primitive-looking email communications with parents/ students.

Verified Reviewer
  • Industry: Education Management
  • Company size: 51-200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 08/08/2019

Saves a lot of money and easy to use!

Wonderful!

Pros

Working for a small school means trying every way to save money and we were able to do that with this software.

Cons

It doesn't offer as many of the "bells and whistles" as other big-brand names do.

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