--- description: Review of TOPS Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: TOPS | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Transportation Dispatch Software](/directory/1690/taxi-dispatch/software) > [TOPS](/software/107889/towxchange) # TOPS Canonical: https://www.softwareadvice.com.au/software/107889/towxchange Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.com.au/software/107889/towxchange?page=2) > TOPS® Tow Management Software is designed to manage all aspects of a tow operation from the initial tow request to the vehicle’s final disposition. The TOPS® system provides a unified and sophisticated platform for call-taking, dispatching, inventory management, lien processing, and auction administration. TOPS® supports single-location and multi-company operations. TOPS® integrates with today’s leading Motor Clubs, Law Enforcement and Municipality Systems. TOPS® enables company personnel to work smarter with advanced tools that include powerful mobile applications for drivers and lot managers. Remote users can update call status times, upload and store call-related photos and email receipts to customers directly from their mobile devices (iOS and Android). Enhanced data accuracy and improved employee productivity through drop-down menus, short code or type ahead field entry, pre-population of call information and optional integrated swipe devices allows for quick and error-free data entry. Improve employee performance and accountability with features such as automated pricing, tow ticket management, driver and release clerk payment management systems with TOPS®. TOPS® allows you to gain better insights of your overall operations so you can run your business more efficiently. TOPS® provides detailed management, customer activity, including driver and truck productivity reports. Spend less time on accounting and payroll tasks with seamless QuickBooks integration. > > Verdict: Rated **5.0/5** by 6 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **5.0/5** | 6 Reviews | | Ease of Use | 5.0/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 5.0/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: Autura ## Commercial Context - **Pricing model**: Per Feature - **Pricing Details**: Contact Towxchange for pricing details. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - API - Accounting - Accounting Integration - Assignment Management - Billing & Invoicing - Customer Database - Customer Management - Customizable Reports - Dispatch Management - Electronic Signature - GPS - Job Costing - Lot Management - Mobile Access - Mobile Signature Capture - Multi-Location - Order Management - Payment Processing - QuickBooks Integration - Real-Time Data ## Integrations (6 total) - QuickBooks Desktop - QuickBooks Online - Safety Cloud - Sage Accounting - Samsara - Teletrac Navman DIRECTOR ## Support Options - Email/Help Desk - Phone Support - 24/7 (Live rep) ## Category - [Transportation Dispatch Software](https://www.softwareadvice.com.au/directory/1690/taxi-dispatch/software) ## Related Categories - [Transportation Dispatch Software](https://www.softwareadvice.com.au/directory/1690/taxi-dispatch/software) - [Towing Software](https://www.softwareadvice.com.au/directory/1610/towing/software) ## Alternatives 1. [Samsara](https://www.softwareadvice.com.au/software/51789/samsara) — 4.5/5 (1002 reviews) 2. [Elite EXTRA](https://www.softwareadvice.com.au/software/88789/elite-extra) — 4.7/5 (364 reviews) 3. [Truckbase](https://www.softwareadvice.com.au/software/377882/truckbase) — 4.8/5 (70 reviews) 4. [PCS TMS](https://www.softwareadvice.com.au/software/387370/tms-express) — 4.2/5 (242 reviews) 5. [Driv.in](https://www.softwareadvice.com.au/software/352771/driv-in) — 4.7/5 (114 reviews) ## Reviews ### "Very well thought out program, that covers every aspect of our Towing and Storage Industry." — 5.0/5 > **Michael** | *7 October 2016* | Transportation/Trucking/Railroad | Recommendation rating: 10.0/10 > > TowXchange (TOPS) team is very knowledgeable of the Towing industry. This product is made up from suggestions from all of the Top Towers in the US. Tops has grown over the years and allowed our company to expand into areas that are unusual and unique to the Towing and Storage industry. Their IT department is like having your own right in your office. Always just a phone call away. Always willing to sit and listen, and then offer suggestion and solutions on how to accomplish the task at hand. Apple is currently running Storage Operations and Businesses in 48 states for the federal government. The Tops software has allowed my Team to manage stored vehicle assets and different information needed to facilitate custom reporting to meet all different types of contractual requirements and information and stay compliant. Great Job\! Keep up the good work\! Michael Scully - President Rbex Inc. dba Apple Towing Co. ----- ### "Excellent software, Great People" — 5.0/5 > **Mike** | *28 May 2021* | Transportation/Trucking/Railroad | Recommendation rating: 10.0/10 > > **Pros**: We love that we can run 90% of our business using this software. Auction, Liens, reviews, tows, billing, mapping, gps, cameras..you name it they have thought of it. > > **Cons**: Honestly no cons, I believe they have almost thought of everything ----- ### "Great software overall\!" — 5.0/5 > **Lori** | *7 October 2016* | Automotive | Recommendation rating: 10.0/10 > > **Pros**: Ease of use and reliability. > > **Cons**: In the drop down box for vehicle type, I would like to see a couple options added. > > Tops TowXchange is a great product. It is easy to use and very reliable. You can enter calls and dispatch them with ease. Pricing in the system is also very simple. It communicates well with our accounting system QuickBooks. We had tried a different dispatching system Omadi, it was terrible in comparison. I would never switch to another dispatch system again. I highly recommend this software. ----- ### "TOPS increases our efficiency-productivity-reliability" — 5.0/5 > **Mike** | *7 October 2016* | Transportation/Trucking/Railroad | Recommendation rating: 10.0/10 > > **Pros**: Flexibility, easy for users, reporting. > > **Cons**: none. > > We have been using TOPS since 2001 for all of our dispatching, auction, lien, and inventory. It's pricing module provides an accurate rating of invoices that pass seamlessly to QuickBooks. It also provides reporting for measurement of productivity, account activity as well as reports to law enforcement. Product support is exceptional. ----- ### "Function and features without the hassles." — 5.0/5 > **Brad** | *7 October 2016* > > This system remains fast whether it's a search, report or live data. We have run over a million tow request through it and depend on it in our four state operation. Up time is fantastic without the need for IT support on our end. This is a great system for towing, impound/storage and auction. Most importantly, it is run by people you can enjoy working with. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.com.au/software/107889/towxchange?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/107889/towxchange) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data