--- description: Review of PrestaShop Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: PrestaShop | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Payment Processing Software](/directory/4526/online-payment/software) > [PrestaShop](/software/108024/prestashop) # PrestaShop Canonical: https://www.softwareadvice.com.au/software/108024/prestashop Page: 1 / 15\ Next: [Next page](https://www.softwareadvice.com.au/software/108024/prestashop?page=2) > PrestaShop is a leading global ecommerce platform, powering nearly 250,000 online stores and supporting entrepreneurs in over 190 countries. PrestaShop offers inclusive, customizable, and scalable solutions that enable businesses of all sizes to own, manage, and scale their online stores. As part of Fortidia, a global commerce-enabling platform with over 3,190 Business Solution Centers across 58 countries, PrestaShop plays a key role in driving the digital transformation of commerce. > > Verdict: Rated **4.3/5** by 331 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 331 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support | 3.9/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: PrestaShop - **Founded**: 2007 ## Commercial Context - **Pricing model**: (Free version available) (Free Trial) - **Pricing Details**: PrestaShop is free to download and use. No monthly fees, no commission on sales, always 100% free\! - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise) - **Supported Languages**: Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 205 more ## Features - API - Activity Dashboard - CRM - Catalog Management - Credit Card Processing - Customer Accounts - Customer Management - Customization - Data Security - Design Management - Email Marketing - For B2B - Inventory Management - Inventory Tracking - Mobile Payments - Multi-Channel Marketing - Multi-Store - Online Payments - Online Store Builder - Order Entry ## Integrations (2 total) - PayPal - Stripe ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Payment Processing Software](https://www.softwareadvice.com.au/directory/4526/online-payment/software) ## Related Categories - [Payment Processing Software](https://www.softwareadvice.com.au/directory/4526/online-payment/software) - [Multi-Channel eCommerce Software](https://www.softwareadvice.com.au/directory/4218/multi-channel-ecommerce/software) - [B2B eCommerce Platform Software](https://www.softwareadvice.com.au/directory/4328/b2b-ecommerce-platform/software) - [Platform as a Service (PaaS) Software](https://www.softwareadvice.com.au/directory/4661/paas/software) - [eCommerce Software](https://www.softwareadvice.com.au/directory/4340/ecommerce/software) ## Alternatives 1. [Shopify](https://www.softwareadvice.com.au/software/390630/shopify) — 4.5/5 (6670 reviews) 2. [WooCommerce](https://www.softwareadvice.com.au/software/163450/woocommerce) — 4.5/5 (1040 reviews) 3. [Wix](https://www.softwareadvice.com.au/software/159592/wix) — 4.4/5 (10606 reviews) 4. [Squarespace](https://www.softwareadvice.com.au/software/157453/squarespace) — 4.5/5 (3386 reviews) 5. [ikas](https://www.softwareadvice.com.au/software/414836/ikas) — 4.7/5 (148 reviews) ## Reviews ### "Nice ecommerce solution, but lacks some punch" — 3.0/5 > **Daniel** | *1 September 2022* | Internet | Recommendation rating: 10.0/10 > > **Pros**: It's focused on ecommerce, you can do all kind of projects from business to business to retail with ease, and has a great spanish community > > **Cons**: Creating content is not a pleasant experience, and extending functionality to it could be complex > > I liked Prestashop when I used it, but somehow I missed the extra punch I could have when developing with others platforms. I think it's a good tool, but I prefer others ----- ### "Presta Shop Is Great for Small Businesses" — 5.0/5 > **Christina** | *18 October 2022* | Sporting Goods | Recommendation rating: 9.0/10 > > **Pros**: I used this to build my online Survival/Prepper store. I wanted something that had more capabilities then WooCommerce and a different interface. And I was able to completely customize my store with all of the things I wanted to add without the drag and drop thing that other websites had. > > **Cons**: It wasn't exactly user friendly and I liked what I could potentially do with the website. But I had to youtube and google and research how to do some of the more advanced things I wanted to do. There was one point when I changed a piece of code and the whole website went white. It took me 5 days of googling how to restore an older version on a server to get it back up. > > Overall I would say Prestashop could definitely work well for a beginner that wanted to build different websites without all the plugins that come with WP Woocommerce, or the basic look of Wix and Weebly. Its a sweet spot and gives beginners and advanced users the ability to create amazing online stores. SEO was not the easiest to do though, and if you go too deep without propper knowledge you really can mess up the whole thing. Id suggest using it only based on your skill level. But from my experience, this is one of my favoirte ecommerce platforms. ----- ### "good since the fork but it has changed its name; this is the review of the one called prestashop" — 2.0/5 > **John** | *25 October 2019* | Apparel & Fashion | Recommendation rating: 0.0/10 > > **Pros**: Separate templates, codes, and html Small and purpose-specific enough to run on some shared hosting (with a cache). Small and purpose-specific enough to teach yourself you to use it (I hoped, although wrongly because of the bugs.) Neat enough to run in its pure form without the need to buy lots of modules in case they help (I hoped, wrongly because of the bugs) > > **Cons**: Dozens of employees funded by selling modules. Next to nobody fixing bugs because it's not in their interest. Look for a solution to an awkwardness with the default one page checkout, for example, and you see threads years-old with unresolved problems, even when the solution is just a line or two of code. For example the code that shows something of the payment methods before a user has selected a country to confirm the payment amount. Or one I discovered by mistake - if you manage to hack your way through the order form, simplifying it and forcing it to use guest checkout - Prestashop refuses to accept a repeat customer with the same email address. It requires each customer to open an account. The renamed forked version, I discovered while doing this, is fixed; it allows customers to remain "guest" and for two to have the same email address. Changes to the software seem to come down from the top of the hierarchy rather than up from the needs of users. For example version 1.7 has less free built-in features than version 1.6 and a different system for running themes - symphony instead of smarty. As though any shopkeeper wants to know this, or pay module developers to know it so that they can offer cheap or free modules. > > Last in a series of failed attempts to get a 21st century ecommerce site. I have a 20th century one but hoped for better. Two problems with the open source ones are (a) Over-large companies funded by venture capital or just ambition, that half-finish a neat project and then sell it half finished and try to cover-up the mistake by selling modules for the most obvious basic things like checkout and shipping. This applies to Drupal Commerce, a lot, to some of the various Wordpress carts, and to Prestashop. (b) Mission creep by which an app that installs onto shared hosting suddenly becomes too large to run on that host. This applies to Drupal projects and probably to Prestashop a bit too. So: the experience is the same as with Drupal Commerce and bits of wordpress stuff. i am a lot happier now I am on a forked version of prestashop. Oh talking of "fork" and "open source", this is a DIY project with some free help maybe on message boards and with free installation from software installers on most hosting, but mainly paid in hours rather than pounds. When i spend money it was on ill-judged attempts to find a one page checkout module that turned-out not to cope with a particular server or to solve the specific problems of the default checkout. ----- ### "Free e-commerce to start with most features" — 4.0/5 > **Navid** | *14 September 2019* | Retail | Recommendation rating: 8.0/10 > > **Pros**: You can install a shop with one click on Softaculous, now very common on shared hosting. The requirements for the hosting are basic, any hosting suitable for WordPress will work fine with PrestaShop, so 5 $/€ a month is more than enough. There is an active community in many languages, normally you get free help here for basic issues and bug reports. A template for the graphic is recommended, the site will look much better with a little investment. Make sure you get support from the developper. There are free modules/plugins for most payment systems and often you can get a free module from your courier. Connecting payments and couriers is quite simple because they are well documented and supported. Buy modules from the official site because you are confident about the quality of the software and support, normally I pay extra to extend support from the developer for the first year. module all needs > > **Cons**: If you can't config your e-mail and are not interested in software, avoid trying your free e-commerce. There is little support from the headquarter, so you spend nights to understand what to do. Any site/developer can sell modules for PrestaShop, so there is no quality control. > > PrestaShop is the right tool if you have a plan to expand into e-commerce. The platform is widely use in some countries like France (started here) and Italy, many agencies offer on-line shops based on PrestaShop. It fits all basic needs and if you have some IT experience, than you can build your own shop totally free. If you are serious about e-commerce then sooner or later you will buy modules (plugins for PrestaShop) and later you need to find a php developer to adapt the site to your needs. Most shops find solutions with existing plugins that are sold on PrestaShop's site or many other portals. ----- ### "I love it but.." — 5.0/5 > **Mariam** | *23 November 2021* | Textiles | Recommendation rating: 7.0/10 > > **Pros**: It was a great all in solution for my small business. I was able in a few month to set up a store with two languages and a 100 products. which was amazing for my small business. However after a while it felt outdated. I missed some integrations with among others my shipping provider which by the way now does provide integration with prestashop (a bit too late though) > > **Cons**: For some reason , some websites offer integrations with etsy, woocommerse , shopify but not prestashop. That started to get annoying. The layout of the website felt a bit outdated too, although I know I could install another template , i couldn't find a modern template within my budget > > Overall positive. It was after all the first ecommerce platform I used for my small business. It worked great and few problems that I was usually able to solve in an hour. ----- Page: 1 / 15\ Next: [Next page](https://www.softwareadvice.com.au/software/108024/prestashop?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/108024/prestashop) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data