4.3
Overall rating
Reviews

4.3
Overall rating
Reviews

About PrestaShop

PrestaShop is a leading global ecommerce company serving customers in over 190 countries. We provide inclusive, customizable, scalable and well-supported solutions, to empower each entrepreneur to fully own, control and grow their online store. PrestaShop is part of MBE Worldwide (mbecorporate.com), a commerce-enabling platform which also counts on 3,150+ Business Solution Centers in 52 countries. In 2022, MBE and PrestaShop together unlocked commerce for over 1 million business customers worldwide. prestashop.com
PrestaShop Software - PrestaShop product reviews

PrestaShop pricing

PrestaShop has a free version and offers a free trial.

Starting Price:
Not provided by vendor
Free Version:
Yes
Free trial:
Yes

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PrestaShop Reviews

Feature rating

Value for Money
4.4
Functionality
4.2
Ease of Use
4.2
Customer Support
3.9
5 reviews of 314 View all reviews
Elisabetta
Elisabetta
  • Industry: Apparel & Fashion
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 15/03/2023

Maximizing E-commerce Success with PrestaShop Ecommerce Platform

PrestaShop is a popular open-source e-commerce platform that offers a range of features to help businesses manage their online stores effectively. Here are some of the key features that PrestaShop offers in website management, shopping cart, order management, inventory management, cataloging/categorization, shipping management, SEO management, and multi-channel marketing.

Pros

PrestaShop offers a range of powerful features to help businesses manage their online stores effectively. With its comprehensive website management, shopping cart, order management, inventory management, cataloging/categorization, shipping management, SEO management, and multi-channel marketing features, PrestaShop is an ideal choice for small to medium-sized e-commerce businesses looking to streamline their online operations.

Cons

PrestaShop can be complex and difficult to set up for beginners, requiring technical knowledge and experience. Some users may find it overwhelming and require additional training to use it effectively. While PrestaShop offers a range of add-ons and modules to extend its functionality, some of these add-ons can be expensive or may not be compatible with the latest version of the platform.

Navid
  • Industry: Retail
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Features
4
Ease of Use
3
Customer Support
0

4
Reviewed on 14/09/2019

Free e-commerce to start with most features

PrestaShop is the right tool if you have a plan to expand into e-commerce. The platform is widely use in some countries like France (started here) and Italy, many agencies offer on-line shops based on PrestaShop. It fits all basic needs and if you have some IT experience, than you can build your own shop totally free. If you are serious about e-commerce then sooner or later you will buy modules (plugins for PrestaShop) and later you need to find a php developer to adapt the site to your needs. Most shops find solutions with existing plugins that are sold on PrestaShop's site or many other portals.

Pros

You can install a shop with one click on Softaculous, now very common on shared hosting. The requirements for the hosting are basic, any hosting suitable for WordPress will work fine with PrestaShop, so 5 $/€ a month is more than enough.
There is an active community in many languages, normally you get free help here for basic issues and bug reports.
A template for the graphic is recommended, the site will look much better with a little investment. Make sure you get support from the developper.
There are free modules/plugins for most payment systems and often you can get a free module from your courier. Connecting payments and couriers is quite simple because they are well documented and supported.
Buy modules from the official site because you are confident about the quality of the software and support, normally I pay extra to extend support from the developer for the first year.
module all needs

Cons

If you can't config your e-mail and are not interested in software, avoid trying your free e-commerce. There is little support from the headquarter, so you spend nights to understand what to do.
Any site/developer can sell modules for PrestaShop, so there is no quality control.

Daniel
Daniel
  • Industry: Internet
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
3
Customer Support
4

3
Reviewed on 01/09/2022

Nice ecommerce solution, but lacks some punch

I liked Prestashop when I used it, but somehow I missed the extra punch I could have when developing with others platforms. I think it's a good tool, but I prefer others

Pros

It's focused on ecommerce, you can do all kind of projects from business to business to retail with ease, and has a great spanish community

Cons

Creating content is not a pleasant experience, and extending functionality to it could be complex

Alternatives Considered

Wix, WooCommerce and Shopify

Reasons for Choosing PrestaShop

Magento -what is now adobe commerce- was breaking its backwards compatibility all the time, so I needed something more stable

Switched From

Adobe Commerce

Reasons for Switching to PrestaShop

Spanish support was the key
Rodrigo
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
4
Ease of Use
3
Customer Support
2

4
Reviewed on 31/05/2021

It feels like penguins in the North Pole

I've had several bad experiences with this software, but it is still a necessary tool for e-commerce businesses.

Pros

It is a complete software for an online store administration (catalogs, products, details, etc). It is perfect for small businesses if total control of your store is what you are looking for. Great tool for people who are in the e-commerce business.

Cons

It is quite difficult to understand, requires a lot of previous knowledge or of an expert to help you. It is vital to read all the documentation carefully.

Alternatives Considered

Wix

Reasons for Choosing PrestaShop

With PrestaShop, I no longer depend on third parties.

Switched From

GoDaddy Website Builder

Reasons for Switching to PrestaShop

It is cheaper.
Omar
  • Industry: Internet
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 10/10/2019

Great open-source Software

We are building PrestaShops since 2012 and are very satisfied with the solution. We can build nearly every special feature a user would like to have.

Pros

PrestaShop is a great open source software, which allows its users to set up and build a rich online-shop to earn money on the internet. It is easy to use in the backend, it is capable of building multi-shops for more than one country and more than one language very easily and it is easy to build your own sub sites in your online-shop with the help of certain page builder modules. It is highly customizable and there are thousands of modules to choose from to make it even better and cover issues like search engine optimization, integration with email marketing tools or payment solutions to name just a few.

Cons

One thing that should be improved is the speed of the shop.

Alternatives Considered

Shopware

Reasons for Switching to PrestaShop

We think that PrestaShop is the better solution for our requirements.

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