---
description: Review of Intelligent Customer Management Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Intelligent Customer Management | Reviews, Pricing & Demos - SoftwareAdvice AU
---

Breadcrumb: [Home](/) > [iPad CRM Software](/directory/433/ipad/software) > [Intelligent Customer Management](/software/10818/next-generation-crm)

# Intelligent Customer Management

Canonical: https://www.softwareadvice.com.au/software/10818/next-generation-crm

> Next Generation CRM is a cloud-based customer relationship management (CRM) solution from NexJ Systems, suited for organizations in financial services, insurance and health care.


Next Generation CRM is an integrated solution that can combine customer profiles, interactions and transaction information from multiple applications to provide view of customers. The solution is equipped with industry-specific functionalities as well as business intelligence capabilities.


The software has two main components: the customer Data Management Platform (CDM) and the User Experience Platform (UXP). CDM works as a back office system, which manages customer data and UXP combines the technology and service to deliver context-based applications to agents, advisors and customers.


This solution also features relationship modeling, automated workflow with action plans, synchronization with Microsoft Exchange and integration with Outlook. Users can identify work on leads, prospects and referrals from multiple sources. They can also track campaign progress over time with information such as the percentage of completed activities, results by stage and resulting opportunities.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: NexJ Systems
- **Founded**: 2001

## Commercial Context

- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Pricing Details**: Please contact NexJ for pricing details.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop)
- **Available Countries**: Canada

## Features

- CRM
- Collaboration Tools
- Contact Management
- Dashboard
- Expense Tracking
- For Insurance Industry
- Interaction Tracking
- Internal Chat Integration
- Lead Management
- Marketing Automation
- Relationship Tracking
- Sales Pipeline Management
- Team Assignments
- Territory Management

## Support Options

- Chat

## Category

- [iPad CRM Software](https://www.softwareadvice.com.au/directory/433/ipad/software)

## Related Categories

- [iPad CRM Software](https://www.softwareadvice.com.au/directory/433/ipad/software)
- [CRM Apps](https://www.softwareadvice.com.au/directory/1491/mobile-crm/software)
- [Banking CRM Software](https://www.softwareadvice.com.au/directory/336/banking-crm/software)
- [Insurance CRM Software](https://www.softwareadvice.com.au/directory/342/insurance-crm/software)
- [CRM for Startups Software](https://www.softwareadvice.com.au/directory/3235/startup/software)

## Alternatives

1. [Bitrix24](https://www.softwareadvice.com.au/software/128326/bitrix24) — 4.2/5 (984 reviews)
2. [Salesforce Sales Cloud](https://www.softwareadvice.com.au/software/2764/salesforce-sales-cloud) — 4.4/5 (18768 reviews)
3. [Zoho CRM](https://www.softwareadvice.com.au/software/392464/zoho-crm) — 4.3/5 (6964 reviews)
4. [Odoo](https://www.softwareadvice.com.au/software/77019/odoo-pos) — 4.2/5 (1294 reviews)
5. [Dynamics 365](https://www.softwareadvice.com.au/software/106335/microsoft-dynamics-crm) — 4.4/5 (5811 reviews)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/10818/next-generation-crm)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/crm/next-generation-crm-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/10818/next-generation-crm> |
| en-GB | <https://www.softwareadvice.co.uk/software/10818/next-generation-crm> |
| en-IE | <https://www.softwareadvice.ie/software/10818/next-generation-crm> |
| en-NZ | <https://www.softwareadvice.co.nz/software/10818/next-generation-crm> |

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