---
description: Review of CollaborateMD Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: CollaborateMD | Reviews, Pricing & Demos - SoftwareAdvice AU
---

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# CollaborateMD

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> Looking to simplify billing, increase efficiency, and maximize revenue? CollaborateMD is a cloud-based medical billing and practice management solution that streamlines billing and coding processes, reduces administrative burdens, and optimizes reimbursements. From appointment scheduling to payment posting, CollaborateMD equips practices and billing services with the tools and control necessary to run their business efficiently. &#10;&#10;Key features include real-time claim submission, front-end claim scrubbing, patient eligibility checks, claim tracking, follow-up, and task management tools. A built-in clearinghouse provides deeper insights and faster claims resolution.  &#10;&#10;CollaborateMD also offers patient-friendly tools such as registration/intake forms, patient responsibility estimates, prompt-pay discounts, patient-directed payment plans, and a convenient online portal. These features not only increase patient payments but also boost patient satisfaction. Seamless integration with electronic health record (EHR) systems ensures that clinical and billing processes are streamlined, eliminating the need for manual data entry. An 837 file import feature allows you to export files directly from your EHR into your CollaborateMD account, automatically creating claims and reducing errors.  &#10;&#10;With more than 125 available reports and the option to create custom dashboards, CollaborateMD enables you to monitor key performance indicators and the financial health of your practice or business and share securely with staff. The software supports unlimited growth, making it suitable for any size or specialty and offers enhanced user control and unlimited users. CollaborateMD protects all data with the highest form of security and stays up to date on medical coding regulations, including HIPAA.  &#10;&#10;Whether you’re scheduling patients, managing claims review and corrections, posting payments, or generating financial reports, CollaborateMD is an easy-to-learn, secure software that automates front-office and back-end billing tasks, so you can focus on what matters most—providing care or support to those clients helping patients.
> 
> Verdict: Rated **4.1/5** by 113 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.1/5** | 113 Reviews |
| Ease of Use | 4.1/5 | Based on overall reviews |
| Customer Support | 3.8/5 | Based on overall reviews |
| Value for Money | 4.0/5 | Based on overall reviews |
| Features | 4.0/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: CollaborateMD
- **Location**: Orlando, US
- **Founded**: 1999

## Commercial Context

- **Starting Price**: USD 235.00
- **Pricing model**: Other
- **Pricing Details**: Web-Based Solutions for Practice Management \&amp; Medical Billing Starting at $235/Month\*&#10;\*Monthly pricing per rendering/attending provider.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop)
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more

## Features

- API
- Activity Dashboard
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Automated Scheduling
- Billing & Invoicing
- Calendar Management
- Claims Management
- Claims Scrubbing
- Code & Charge Entry
- Compliance Tracking
- Confirmations/Reminders
- Credit Card Processing
- Customisable Dashboard
- Customizable Reports
- Customizable Templates
- Document Management
- Document Storage
- Dunning Management

## Integrations (12 total)

- Alleva
- Amazing Charts
- Elation
- Hello Health
- Kipu
- Medical Mime
- Practice Fusion
- Praxis EMR
- PrognoCIS
- Ritten
- Sevocity
- WebPT

## Support Options

- FAQs/Forum
- Knowledge Base
- Chat

## Category

- [iPad EMR Software](https://www.softwareadvice.com.au/directory/14/tablet-pc-emr-medical-software/software)

## Related Categories

- [iPad EMR Software](https://www.softwareadvice.com.au/directory/14/tablet-pc-emr-medical-software/software)
- [Web-based Medical Billing Software](https://www.softwareadvice.com.au/directory/15/web-based-medical-billing-software/software)
- [Substance Abuse EMR Software](https://www.softwareadvice.com.au/directory/180/substance-abuse-software/software)
- [Medical Software](https://www.softwareadvice.com.au/directory/4/practice-management-software/software)
- [Medical Billing Software](https://www.softwareadvice.com.au/directory/11/medical-billing-software/software)

## Alternatives

1. [Tebra](https://www.softwareadvice.com.au/software/1329/kareo-billing) — 3.9/5 (1360 reviews)
2. [athenaOne](https://www.softwareadvice.com.au/software/1106/athenacollector-athenaclinicals) — 3.8/5 (907 reviews)
3. [RXNT](https://www.softwareadvice.com.au/software/26627/rxnt-emr) — 4.3/5 (495 reviews)
4. [EZClaim](https://www.softwareadvice.com.au/software/7094/ezclaim) — 4.5/5 (128 reviews)
5. [ModMed](https://www.softwareadvice.com.au/software/2446/electronic-medical-assistant) — 4.4/5 (363 reviews)

## Reviews

### "CollaborateMD is just excellent..\!\!" — 5.0/5

> **Vishal** | *31 August 2022* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: CollaborateMD is one of the best application that I used in my medical billing journey. It is very user friendly. Simple and excellent.
> 
> **Cons**: Till now I am not able to find any glitch in this software. I just love this medical billing application.
> 
> My overall experience very good because however software is build. User friendly things makes that software great. This is just great medical billing application I have used and I would recommend it to everyone without any doubt.

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### "LONG TIME CLIENT" — 4.0/5

> **Traci** | *2 October 2025* | Medical Practice | Recommendation rating: 8.0/10
> 
> **Pros**: It has been pretty easy to use since I first started using it in 2011.  It allows me to get my clients into the system and bill out their claims quickly without a lot of startup costs.
> 
> **Cons**: I am not impressed with the lack of knowledge of the support staff, especially since the sale of the company.  This has been an unfortunate change.  I really dislike the credit card processor that CMD has chosen to use in their payment portal.  They need to have more than one option for this feature.  Because you use Global Payments and they charge a bunch of unnecessary fees, NONE of my clients chose to use the payment portal in CMD.  It would be nice to be able to email statements without having to use the payment portal.
> 
> I have been using this system since 2011.  It is pretty easy to use and set up for my clients.  The payment portal would be a nice feature to use but you need to offer more than just Global Payments to use with it.

-----

### "STAY AWAY\!" — 1.0/5

> **Mikey** | *19 February 2026* | Hospital & Health Care | Recommendation rating: 0.0/10
> 
> **Pros**: Collaborate is a very complicated system that does not support its customers. I cannot give you a positive thing.
> 
> **Cons**: They are extremely hard to work with, they over sale you on the capabilities of the system, and still charge per MB to store documents like we are back in the early 2000's. I have never though billing was hard until we switched to this system. Trying to get any support is impossible and their response times are extremely slow. Would not recommend this to anyone.
> 
> Terrible. I wish I knew what we were getting into before signing. They are also extremely inflexible with a contract. I would not sign one again.

-----

### "10 years ago, it's a OK PM, today stay away" — 1.0/5

> **Julian** | *13 January 2026* | Medical Practice | Recommendation rating: 0.0/10
> 
> **Pros**: Simple, very little functions BUT has quite a few reports.  It works OK most payor but you might run into problem with some payors.
> 
> **Cons**: If you discover a bug, they don't have developer or refuse to fix it.  If you find that a payor having difficulty with a clearing house and you want to route it thru another - they will refuse to help you.  They do the bs, will review future date a week from now and that's a week is forever.  They DO NOT have the heart to help you although they take the fees.  Suports is in layers over layers - goal is to stone wall.
> 
> We signed up 10 years ago, if I get to redo, hell no in picking CollaborateMD.  The first few years were pretty OK.  After they sold to Denver, it's down hill.

-----

### "Easy to navigate, Customizable Reports, 100% Recommend" — 4.0/5

> **Jazmine** | *2 October 2025* | Medical Practice | Recommendation rating: 9.0/10
> 
> **Pros**: We love CollaborateMD's customizable reporting. The system is easy to use and also very easy navigate.
> 
> **Cons**: Sometimes getting accurate number on the reporting, but you have to really choose the right data fields and filters when creating custom reports.
> 
> Love CollaborateMD, we recommend this system to all of our clients -- we've been using this system for over 5 years.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/1082/collaboratemd)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/medical/collaboratemd-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/1082/collaboratemd> |
| en-GB | <https://www.softwareadvice.co.uk/software/1082/collaboratemd> |
| en-IE | <https://www.softwareadvice.ie/software/1082/collaboratemd> |
| en-NZ | <https://www.softwareadvice.co.nz/software/1082/collaboratemd> |

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