--- description: Review of TrakCare Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: TrakCare | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Practice Management Software](/directory/4527/medical/software) > [TrakCare](/software/108798/trakcare) # TrakCare Canonical: https://www.softwareadvice.com.au/software/108798/trakcare > TrakCare by InterSystems is a unified healthcare information system and electronic medical records (EMR) tool for healthcare professionals. It is designed to help healthcare organizations to record and track patient data, receive a 360 degree view of patient records and provide seamless patient care. It is a web-based and mobile-first product, meaning data can be input and accessed from anywhere within a healthcare setting. TrakCare provides healthcare professionals with a single source of truth for clinical, financial and administrative information and allows users to access up-to-date information from anywhere in order to make more informed decisions. The core product of TrakCare is the electronic patient records system, which allows medical professionals to capture patient data including medical history, previous admissions, allergies, diagnoses, family history and more. The TrakCare platform also offers a range of add-ons including community health management, referral management, patient billing, mental health administration, medication management, pharmacy, extended analytics and more. TrakCare serves more than 100 million people across 27 countries and is used by hospitals, laboratories, and community care sites. Clients receive support in the form of online courses, webinars, tutorials and more and can extend the platform by connecting with third party partners such as Imprivata Confirm ID and Capsule patient monitoring solutions. > > Verdict: Rated **2.0/5** by 1 users. Top-rated for **Ease of Use**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **2.0/5** | 1 Reviews | | Ease of Use | 1.0/5 | Based on overall reviews | | Customer Support | | Based on overall reviews | | Value for Money | | Based on overall reviews | | Features | 1.0/5 | Based on overall reviews | | Recommendation percentage | 0% | (0/10 Likelihood to recommend) | ## About the vendor - **Company**: InterSystems - **Founded**: 1978 ## Commercial Context - **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop) - **Supported Languages**: English - **Available Countries**: Afghanistan, Albania, Algeria, Angola, Antigua and Barbuda, Argentina, Armenia, Australia, Austria, Azerbaijan, Bahamas, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bhutan, Bolivia, Bosnia and Herzegovina and 149 more ## Features - API - Appointment Scheduling - Charting - Claims Management - Claims Scrubbing - Clinic Interoperability - Coding Assistance - Compliance Tracking - Decision Support Systems - E-Prescribing - EDI - EMR/EHR - For Anesthesiologists - For Mental/Behavioral Health - For Obstetrics & Gynecology - For Orthopedics - For Podiatrists - For Primary Care - For Urgent Care - HIPAA Compliant ## Support Options - 24/7 (Live rep) - Chat ## Category - [Practice Management Software](https://www.softwareadvice.com.au/directory/4527/medical/software) ## Related Categories - [Practice Management Software](https://www.softwareadvice.com.au/directory/4527/medical/software) - [Community and Federally Qualified Health Centre Software](https://www.softwareadvice.com.au/directory/3/community-health-center-software/software) - [Electronic Medical Records Software](https://www.softwareadvice.com.au/directory/8/electronic-medical-record-software/software) - [OBGYN EMR Software](https://www.softwareadvice.com.au/directory/9/obgyn-electronic-medical-records/software) - [iPad EMR Software](https://www.softwareadvice.com.au/directory/14/tablet-pc-emr-medical-software/software) ## Alternatives 1. [Fusion](https://www.softwareadvice.com.au/software/395326/fusion-web-clinic) — 4.3/5 (708 reviews) 2. [Alleva](https://www.softwareadvice.com.au/software/365334/alleva) — 4.5/5 (282 reviews) 3. [Carepatron](https://www.softwareadvice.com.au/software/241061/care-patron) — 4.4/5 (843 reviews) 4. [ModMed](https://www.softwareadvice.com.au/software/2446/electronic-medical-assistant) — 4.4/5 (363 reviews) 5. [Epic](https://www.softwareadvice.com.au/software/3954/epiccare) — 4.4/5 (447 reviews) ## Reviews ### "It is such a labyrinthine application that makes your task wearisome." — 2.0/5 > **Verified Reviewer** | *21 July 2024* | Hospital & Health Care | Recommendation rating: 0.0/10 > > **Pros**: -the software helps calculate the medical expense. -drug interaction pop-up notifications are helpful but are too many and many of them are considered clinically insignificant, they need filtering. > > **Cons**: -poorly designed user interface. -it allows each user to edit other user's records over time, this is unacceptable. -some pop-up's are too repetitive and meaningless. > > Now that TrakCare, version 2023 is running in my hospital, I found this application most wearisome, compared to the EMR's I've been using at other hospitals. It was not only me but all my colleagues unanimously agreed. This poor quality software does complicate physician's work. The workflow is laborious and it makes users burnt out. You'll never fully comprehend this maze-like program until you are an end user. In my medical practice, when giving instruction to my patients, I usually show them the pictures of prescribed drugs before they collect them at pharmacy. On the standard EMR I've ever used, a few clicks of the mouse would do it both back \& forth, but via this program it's a complete waste of time, you need more than 10 clicks to get through the process. I'll demonstrate how this basic functon works ; first, click on the "add order" button to start, then enter the drug name and click "the search result" click on the prescription drug then click "view drug detail" and click "medication picture" and the picture is shown. To order the next item, you need another 6 clicks ; "back to monograph detail" then "back to order detail" "back to order entry" "back to encounter record" and "back to priority workbench" then re-enter into "add order" button, now you can order your next item. I really prefer a few clicks of the mouse and spending more time with my patients, not the screen. ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/108798/trakcare) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data