--- description: Review of Connecteam Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Connecteam | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Onboarding Software](/directory/1396/employee-onboarding/software) > [Connecteam](/software/109560/connecteam) # Connecteam Canonical: https://www.softwareadvice.com.au/software/109560/connecteam Page: 1 / 213\ Next: [Next page](https://www.softwareadvice.com.au/software/109560/connecteam?page=2) > Connecteam was designed and built as a true all-in-one solution. Easily engage and manage non-desk employees with a true all-in-one mobile app. Connecteam offers a powerful, mobile-first platform that helps improve communication, enhance daily processes and save time. Connecteam is trusted by over 50,000 companies and is used by more than 100,000 employees worldwide. Starts at just $29/month for up to 30 users - sign up now and start your free 14-day trial\! Running a business is hard and at times overwhelming. That’s why we created Connecteam, so businesses can easily communicate, operate and train their deskless teams, no matter where they are. Our mission is to help businesses thrive by taking away the daily hustle and complexities of managing teams so they can have the peace of mind to grow and run their business. We focus on everything employees and managers need to better manage their day to day, in one easy to use platform: multiple tools to enhance employee communication and engagement, employee training and onboarding, employees scheduling, time tracking, timesheets management, digital checklists and forms, task management, HR and welfare, knowledge centers, files storage, and much more\! Ensure a secure and easy login for system admins with Active Directory Single Sign-On (SSO). And the best part? Connecteam works like lego. Every business can activate the features it needs and highly customize them for the best fit. > > Verdict: Rated **4.6/5** by 5298 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 5298 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Connecteam - **Location**: New York, US - **Founded**: 2015 ## Commercial Context - **Starting Price**: USD 29.00 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Pricing Details**: Basic - from $29/month (billed annually) or $35/month (billed monthly) Advanced - from $49/month (billed annually) or $59/month (billed monthly) Expert - from $99/month (billed annually) or $119/month (billed monthly) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Chinese, Croatian, Danish, Dutch, English, French, German, Greek, Hebrew, Italian, Polish, Portuguese, Romanian, Russian, Slovenian, Spanish, Swedish - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 203 more ## Features - 360 Degree Feedback - @mentions - AI Copilot - API - Absence Management - Access Controls/Permissions - Accounting - Accounting Integration - Action Management - Activity Dashboard - Activity Tracking - Activity/News Feed - Ad hoc Reporting - Add & Edit Photos - Address Book - Alerts/Escalation - Alerts/Notifications - Applicant Tracking - Appointment Management - Appointment Scheduling ## Integrations (13 total) - ADP Next Gen HCM - ADP Workforce Now - Google Calendar - Gusto - MYOB Business - Paychex Flex - QuickBooks Online - QuickBooks Payroll - RUN Powered by ADP - Wix - Wix Bookings - Xero - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Onboarding Software](https://www.softwareadvice.com.au/directory/1396/employee-onboarding/software) ## Related Categories - [Onboarding Software](https://www.softwareadvice.com.au/directory/1396/employee-onboarding/software) - [Staffing Agency Software](https://www.softwareadvice.com.au/directory/4301/staffing-agency/software) - [Collaboration Software](https://www.softwareadvice.com.au/directory/4138/collaboration/software) - [Attendance Tracking Software](https://www.softwareadvice.com.au/directory/404/time-attendance/software) - [Leave Management System Software](https://www.softwareadvice.com.au/directory/3926/absence-management/software) ## Alternatives 1. 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A must have\!\!\!" — 5.0/5 > **Garry** | *12 May 2026* | Retail | Recommendation rating: 10.0/10 > > **Pros**: The Communication efficiency, forms and updates are exceptional. Allocating tasks ahead of time means you can constantly be ahead of the demand and stay on top of workflows. The system itself is sound so I have not experienced any bugs or issues since inception of our rollout. Even so the Connecteam support is always ready to help even with the smallest of questions if the need arises. The staff are able to access the system seamlessly and have reported, happily so, that the ease of acccessing SOPS and information from the knowledge base has given them a valuable tool. > > **Cons**: I have not had any negatives in using the system. The design of the system is focussed to be a beneficial toll in all aspects. It definatley delivers on its promises and has helped our team become more efficient and streamlined. > > The migration to Connecteam has been nothing but positive. As an overall team management tool it exceeds all expectations. Be it time tracking, resource allocation or just communicating with your team, the system has it all. You can upskill and update your entire team effortlessly and monitor how they are progressing without having to constantly apply time to the task. The functionality of tracking your expense versus resources applied is ideal for looking at the bottom line. All in all the value of the system exceeds the monetary investment. It is small cost to pay for the benefits Connecteam provides. ----- ### "i cant beive they keep making it better" — 5.0/5 > **John** | *27 May 2026* | Consumer Services | Recommendation rating: 10.0/10 > > **Pros**: Forms make it easy to have my team pass on the repetable info every day the in the same formate reduces confustions with customers > > **Cons**: i wish there was launch pad app so i could do the veiw the same way i do on my ipad and on the computer ----- ### "Poor Support & Advertising Integrations That Don't Work" — 1.0/5 > **Kaitlyn** | *20 April 2026* | Hospital & Health Care | Recommendation rating: 2.0/10 > > **Pros**: The system is easy to learn for scheduling. Staff seem to like the system and understand it easily. The issues outweigh the positives. > > **Cons**: Customer service has been extremely disappointing. Connecteam advertises an integration with Gusto, which is a key feature we rely on for payroll. Unfortunately, this integration has never worked for us despite following all setup instructions correctly. We opened a support ticket on March 25, 2026, and nearly a month later, the issue remains unresolved. During that time, we have processed three payroll cycles without the integration functioning. As a result, our team has had to manually enter PTO for 61 employees—creating significant, unnecessary administrative work. What’s most frustrating is the lack of meaningful support or communication. We have: Provided detailed explanations, screenshots, and even screen recordings Answered repeated troubleshooting questions Complied with every request from support Yet, we have never received a clear update on what has actually been done to resolve the issue. Instead, each time we ask for a status update, we are asked to complete additional tasks—many of which are repetitive or irrelevant at this stage. It has become evident that little to no real progress is being made on this ticket. The burden of troubleshooting has been placed almost entirely on us as the customer, despite paying for a service that includes this integration. At this point, the lack of resolution and transparency is unacceptable. If a feature is advertised and included in a paid product, it should work—or there should be timely, accountable support to fix it. Due to this experience, we are actively considering moving to another platform. > > I think the system has a lot of cool features; however, if you cannot make them work properly dont advertise them and dont make your customers do the work to fix issues you are ignoring. ----- ### "Great & User-Friendly Product, but You May Have to Pay Extra for Live Training and Assistance" — 4.0/5 > **Kandace** | *22 June 2026* | Real Estate | Recommendation rating: 7.0/10 > > **Pros**: I like the product overall. It has many options to customize the way you keep track of time, tasks, and helps with having internal communication within the platform's chat feature. Keeping time is simpler, doing payroll is less tedious, and our organization hasn't even scratched the surface of using ConnectTeam's HR features. I like how easy it is for user's to suggest their own edits when they've made a mistake clocking in or out, and the admin can easily approve or deny. The Ai help feature does a pretty good job pulling up articles to "how to's" when I need them, and it is faster than waiting on a call for a live agent to respond. > > **Cons**: My only issue, is that it is a deep program with many capabilities, and although it is very user friendly, they do not provide much guidance or live assistance when you purchase this product. You'll have one initial free meeting and then if you want help from a live ConnectTeam specialist, you have to pay for more sessions. My second least favorite thing is the 'schedule feature'. If you're in an organization like restaurant or retail, with many team members having changing schedules, shifts, and needing to trade shifts or get them covered, then this feature would be ideal for you. For a remote team of workers on a more typical 9-5 schedule, it is actually difficult to set up those repetitive regular shifts for all of your team members. > > Positive. I will probably eventually try to schedule time with a specialist to help me with more of the additional features because, again, there are many many custom features and tools that I have yet to setup or take advantage of. But since I know it will come with a cost, I will try to wait a bit longer and have a very specific list of the features or tools that I want to know more about. ----- Page: 1 / 213\ Next: [Next page](https://www.softwareadvice.com.au/software/109560/connecteam?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/109560/connecteam) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data