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description: Review of athenaOne Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: athenaOne | Reviews, Pricing & Demos - SoftwareAdvice AU
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Breadcrumb: [Home](/) > [ONC Certified EHR Software](/directory/350/onc-atcb-certified-emr-software/software) > [athenaOne](/software/1106/athenacollector-athenaclinicals)

# athenaOne

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> athenaOne is an integrated solution designed for healthcare practices, offering electronic health records, revenue cycle management and patient engagement tools. The platform’s EHR is built to align with clinical workflows and supports the specific needs of various medical specialties. By incorporating patient data from external sources directly into the workflow, athenaOne provides a comprehensive view of each patient and supports informed clinical decisions.&#10;&#10;The system highlights care and diagnosis gaps at the point of care, assisting practices in meeting value-based care requirements. Clinicians using athenaOne have demonstrated strong performance on electronic clinical quality measures. The platform also streamlines billing and reimbursement processes.&#10;&#10;athenaOne includes integrated products for both practice management and patient engagement. Its mobile application offers clinicians flexibility in accessing information and managing tasks. The patient engagement features facilitate scheduling, check-ins, result delivery, and payments, supporting a more efficient and user-friendly experience for both staff and patients.
> 
> Verdict: Rated **3.8/5** by 910 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **3.8/5** | 910 Reviews |
| Ease of Use | 3.8/5 | Based on overall reviews |
| Customer Support | 3.6/5 | Based on overall reviews |
| Value for Money | 3.5/5 | Based on overall reviews |
| Features | 3.8/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: athenahealth
- **Location**: Watertown, US
- **Founded**: 1997

## Commercial Context

- **Pricing model**:  (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Accounting Integration
- Admissions Management
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Bed Management
- Billing & Invoicing
- Case Management
- Charting
- Claims Management
- Claims Scrubbing
- Clinical Notes
- Code & Charge Entry
- Coding Assistance
- Compliance Tracking
- Customisable Dashboard
- Decision Support Systems
- Document Management
- Drug Reference Database
- Dunning Management

## Integrations (33 total)

- Abridge
- Assist
- Assist
- Assist
- Beam Health
- Bridge
- Bridge
- Care Management
- DeepScribe
- Fullscript
- PatientIQ
- Phreesia
- Recommend
- Recommend
- Rectangle Health

... and 18 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [ONC Certified EHR Software](https://www.softwareadvice.com.au/directory/350/onc-atcb-certified-emr-software/software)

## Related Categories

- [ONC Certified EHR Software](https://www.softwareadvice.com.au/directory/350/onc-atcb-certified-emr-software/software)
- [Family Practice Electronic Medical Records Software](https://www.softwareadvice.com.au/directory/385/family-practice-software/software)
- [Cardiology EMR Software](https://www.softwareadvice.com.au/directory/2/cardiology-emr-software/software)
- [Community and Federally Qualified Health Centre Software](https://www.softwareadvice.com.au/directory/3/community-health-center-software/software)
- [Electronic Medical Records Software](https://www.softwareadvice.com.au/directory/8/electronic-medical-record-software/software)

## Alternatives

1. [Carepatron](https://www.softwareadvice.com.au/software/241061/care-patron) — 4.4/5 (858 reviews)
2. [RXNT](https://www.softwareadvice.com.au/software/26627/rxnt-emr) — 4.3/5 (498 reviews)
3. [Jane](https://www.softwareadvice.com.au/software/86099/jane) — 4.8/5 (505 reviews)
4. [Tebra](https://www.softwareadvice.com.au/software/1329/kareo-billing) — 3.9/5 (1364 reviews)
5. [AdvancedMD EHR](https://www.softwareadvice.com.au/software/1018/advancedmd-advancedemr) — 3.6/5 (464 reviews)

## Reviews

### "One of the Most Streamlined EMR Systems I’ve Used" — 5.0/5

> **Reneisha** | *10 May 2026* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: athenaOne provided an intuitive and efficient workflow that made daily clinical operations feel more streamlined compared to other EMR systems I have used. The interface was user-friendly, appointment scheduling and patient management were organized well, and the platform helped improve communication and workflow efficiency within the practice. I also appreciated the overall responsiveness and accessibility of important patient information throughout the system.
> 
> **Cons**: Some workflows and customization options could require additional training or adjustment depending on the needs of the practice. Certain updates or workflow changes occasionally created a learning curve for staff members transitioning between processes.
> 
> Overall, my experience with athenaOne was very positive. The platform supported efficient patient workflow management and helped simplify many day-to-day administrative and clinical tasks. Compared to other EMR systems I have worked with, athenaOne felt modern, organized, and easier to navigate, which contributed to a smoother experience for both staff and providers.

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### "Don’t wasn’t your time any longer\! AthenaOne is where it’s AT\!\!" — 5.0/5

> **Brook** | *14 April 2026* | Hospital & Health Care | Recommendation rating: 3.0/10
> 
> **Pros**: Athena One never fails to notify me of my appointment reminders, remind me to do the appointment scheduling necessary with user interface and I have never encountered any bugs and issues. It’s the best option and value for the money with excellent security and 24/7 customer support.
> 
> **Cons**: That I didn’t discover it before wasting time using different appointment managing tools with little to no security regarding my information.
> 
> Athena One is the reason my mental and physical health is thriving again because it notifies me of all appointments, reminds me of all testing needing done and results, and keeps it all organized for bigger situations. Such as important medical appointments for more serious issues.

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### "AthenaOne Makes Appointment Scheduling Easy" — 4.0/5

> **Veronica** | *9 May 2026* | Education Management | Recommendation rating: 10.0/10
> 
> **Pros**: I like how easy it is to message my care team when I have a question or need to request an appointment.
> 
> **Cons**: I don't like the number of bugs and glitches I've encountered, especially in the past year. I hope it gets fixed.

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### "Good but expensive EMR/Practice management software" — 4.0/5

> **Landon** | *1 December 2025* | Hospital & Health Care | Recommendation rating: 6.0/10
> 
> **Pros**: AthenaOne offers strong clinical workflows and helpful automation for routine tasks. The integrated scheduling, charting, and billing features work together smoothly, which reduces administrative burden and keeps patient visits moving efficiently.
> 
> **Cons**: Some parts of the interface can feel cluttered, and certain tasks take more clicks than expected. Reporting tools are powerful but not always intuitive, so it can take time to learn how to generate the data you need.&#10;Also, it's expensive\!
> 
> Overall, AthenaOne has been a solid EMR for daily clinical use. It improves organization, streamlines communication, and supports consistent documentation, even though the learning curve and occasional workflow inefficiencies require some adjustment.

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### "Excellent Medical Records Platform" — 5.0/5

> **Sabiha** | *24 August 2025* | Medical Practice | Recommendation rating: 10.0/10
> 
> **Pros**: AthenaOne is a highly convenient medical records platform that facilitates tracking patient information, scheduling appointments, diagnostic and procedural coding, as well as insurance billing and claims. It has an easy to use interface with customer support and advanced security.
> 
> **Cons**: The system may need to be upgraded or rebooted periodically for the most recent software updates and protection from bugs and issues.

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## Links

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## This page is available in the following languages

| Locale | URL |
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| en | <https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/1106/athenacollector-athenaclinicals> |
| en-GB | <https://www.softwareadvice.co.uk/software/1106/athenacollector-athenaclinicals> |
| en-IE | <https://www.softwareadvice.ie/software/1106/athenacollector-athenaclinicals> |
| en-NZ | <https://www.softwareadvice.co.nz/software/1106/athenacollector-athenaclinicals> |

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