--- description: Review of The Edge Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: The Edge | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Jewellery Store Management Software](/directory/36/jewelry-pos-software/software) > [The Edge](/software/1109/the-edge) # The Edge Canonical: https://www.softwareadvice.com.au/software/1109/the-edge Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.com.au/software/1109/the-edge?page=2) > The EDGE by Abbott \& Shapiro is a comprehensive software system for independent jewelers with between one to five stores and up to 20 users. It offers industry-specific touches such as drop-down menus for selecting diamond clarity and jewelry chain types. Inventory management is one of the applications that provide features such as bar code scanning and integration that makes it easy for users to add, manage, and track products in the system and on the shelves. The EDGE's marketing tools help in building customer relationships. The system can pull up clients' names based on name, location, anniversary date or other search fields. Create anniversary postcards and seasonal mailers customized with your clients' names and special dates. The EDGE offers an integrated suite that includes point of sale, inventory management, customer management, and e-commerce applications. The system interfaces with quickbooks Pro for intuitive accounting. The software is built on the Microsoft.NET platform and is installed directly on the computer system. > > Verdict: Rated **4.2/5** by 15 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.2/5** | 15 Reviews | | Ease of Use | 3.7/5 | Based on overall reviews | | Customer Support | 3.8/5 | Based on overall reviews | | Value for Money | 3.7/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Abbott Jewelry Systems - **Founded**: 2002 ## Commercial Context - **Starting Price**: USD 3,500.00 - **Target Audience**: Self Employed, 2–10, 11–50, 51–200 - **Deployment & Platforms**: Windows (Desktop), Windows (On-Premise), Linux (On-Premise) - **Supported Languages**: English - **Available Countries**: United States ## Features - API - Accounting - Commission Management - Customer History - Customer Management - For Jewelry Stores - Inventory Management - Inventory Tracking - Multi-Store - Pricing Management - Repair Tracking - Retail Inventory Management - Supplier Management ## Support Options - Chat ## Category - [Jewellery Store Management Software](https://www.softwareadvice.com.au/directory/36/jewelry-pos-software/software) ## Related Categories - [Jewellery Store Management Software](https://www.softwareadvice.com.au/directory/36/jewelry-pos-software/software) - [Small Business POS Systems](https://www.softwareadvice.com.au/directory/456/small-business-pos/software) - [Retail POS Systems](https://www.softwareadvice.com.au/directory/4562/retail/software) ## Alternatives 1. [wJewel](https://www.softwareadvice.com.au/software/74376/wjewel) — 4.8/5 (72 reviews) 2. [Epos Now](https://www.softwareadvice.com.au/software/21000/epos-now) — 3.8/5 (713 reviews) 3. [PIRO Fusion](https://www.softwareadvice.com.au/software/322701/piro-fusion) — 3.8/5 (4 reviews) 4. [Square Point of Sale](https://www.softwareadvice.com.au/software/374161/square-register-pos) — 4.6/5 (3021 reviews) 5. [Valigara](https://www.softwareadvice.com.au/software/209851/valigara) — 5.0/5 (27 reviews) ## Reviews ### "Edge reviews" — 5.0/5 > **Verified Reviewer** | *12 March 2021* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: I like the most about edge is it is user friendly for searching anything.The UI is good and I am using to check the responsiveness of my website which is helpful to me. > > **Cons**: Nothing as of know.For searching anything and checking the responsiveness of website purpose i am using edge.So cant find any issues. > > Overall best experience with edge as i am using from more than 3 years. ----- ### "Quality product, but you are strongly directed into their structure" — 4.0/5 > **Leigh** | *9 March 2023* | Luxury Goods & Jewelry | Recommendation rating: 7.0/10 > > **Pros**: The feature set is strong, the pricing is good not front running. The forced structure can be both a benefit and a detriment, as there is less flexibility than might be nice, but it also forces structure that is quite possibly needed. > > **Cons**: The migration from our original platform to The Edge was sold as a service that could / would be guided by the company, while it was, there were more components that did not migrate than were expected and the automated portion of the process (which you pay for, was not as automated as expected). > > Overall, the experience has been good. We have implemented some additional structure that we were arguably missing before implementation, there are features that did not exist or did not work well in our prior platform (trade-ins, gift certificates, etc) that work much better in The Edge. ----- ### "Maybe something great 20 years ago. Now a shell of it's former self" — 2.0/5 > **Sagan** | *29 August 2024* | Retail | Recommendation rating: 2.0/10 > > **Pros**: It works fairly well for the niche industry we are in (Jewelry) hence why it is the industry standard > > **Cons**: Constant crashes, unhelpful customer support, they have given my number out to other companies to harass me, and predatory pricing structure > > When I took over the business we used them. But found them to be extremely unhelpful whenever there was issues with their software that we were paying them for. They didn't have an easy way to move my company to the next step in it's evolution. And only wanted more and more money from me to solve problems they created. It was not at all a good experience, and even if we ever switch to another POS, (unlikely) it will never be back to the Edge. I will never recommend them to another jeweler. ----- ### "The Edge For Jewelers" — 4.0/5 > **Kate** | *18 May 2024* | Retail | Recommendation rating: 7.0/10 > > **Pros**: I love the Edge. The customer service is great. The client management features as well as the integration with clientbook is on par. They also work directly with our website platform. (Punchmark) > > **Cons**: The interface is dated but other than that, I can't complain\! I would love to see a redesign. ----- ### "Great Product for Commercial Roofing" — 5.0/5 > **MICAH** | *8 August 2017* | Building Materials | Recommendation rating: 10.0/10 > > **Pros**: The Edge has many features to be utilized for whatever trade you're in. Customer support has always helped us out with any features we may have forgotten how to use. So many features to use. > > **Cons**: The Edge has so many features and so many ways to tweak the software that it can be difficult to learn the program from scratch. That's not necessarily a con, but it makes it a little more intimidating to jump into. There have been very few bugs we've encountered, and those were very minor. The method version 10 used for saving and backing up files is a bit confusing if you ever need to use those files, but customer support can always help. > > The Edge is the first and only estimating software I've used for our roofing company. I went to Florida for the 4-day training and learned the ins and outs, then I worked alongside our senior estimator for extensive practice. It took a couple months for it to become an easier, smoother experience. The databases are very well established with current roofing manufacturers. There are great features that can be utilized for each trade as well as job costing reports. All in all, I'm very pleased with The Edge. Although, I did have a more thorough training due to the fact that our senior estimator has used The Edge since MS DOS\! ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.com.au/software/1109/the-edge?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/1109/the-edge) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data