About Kaseware

Kaseware is a cloud-based investigation management solution for corporate security and law enforcement teams in public, private, and non-profit sectors. This platform can help teams manage operations, cases, documents, plus more. With auto-fill forms, driver’s license scanning, social media search, graphing tools, link analysis, and geographical recognition data, Kaseware is designed to minimize data entry tasks and streamline operations. This solution includes a Supervisor Dashboard with configurable tools for task management, secure messaging, retention policies, records management, and user access controls. Teams can also access robust workflow engines and customize management tools that are suitable for case-specific needs. Additionally, Kaseware allows public or private web-portals to be utilized when gathering data using custom forms. Kaseware mobile apps are available for iOS and Android devices. Pricing includes a monthly license fee per user. Multiple hosting options and add-ons are available. Support is available via phone, email, and other online resources.
Kaseware Software - Kaseware dashboard
Kaseware video
Kaseware Software - Kaseware dashboard - thumbnail

Kaseware pricing

Kaseware does not have a free version but does offer a free trial.

Free Version:
No
Free trial:
Yes

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Kaseware Reviews

Feature rating

Value for Money
3.5
Functionality
4.5
Ease of Use
3.5
Customer Support
4
2 reviews of 2 View all reviews
Susan D.
  • Industry: Design
  • Company size: 2-10 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 08/07/2019

Great Experience

Great product, great customer service.

Pros

Significantly improved my time spent on case management.

Cons

There wasn't anything I didn't like about the software.

Robert L.
  • Industry: Hospital & Health Care
  • Company size: 10,000+ Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
2
Features
4
Ease of Use
2
Customer Support
3

3
Reviewed on 21/07/2020

Kaseware Administrator

Basically the user would put in a ticket describing their issue, the bad thing was if the users did not describe the issue correctly it was an issue of trying to figure out what they were wanting.

Pros

The email feature was very helpful, It is nice to be able to email users from the ticket.

Cons

There were too many selection in this product to choose from and became very hard to use.

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