4.5
Overall rating
Reviews

4.5
Overall rating
Reviews

About Mailchimp

Mailchimp is a web-based marketing automation service with millions of users worldwide. The application allows users to share newsletters on various social networks and track customer engagements. The application provides tools to create targeted emails, run Facebook ad campaigns, automate follow-ups and monitor campaign progress, among others. With Mailchimp, users can collect and analyze their email responses. The application offers graphical representations of data and customer interactions in various formats. Mailchimp allows users to design, share and track email newsletters from any location. With interactive drag & drop interface, users can create and share attractive email campaigns. The built-in analytics and reporting functionality allows marketers to monitor customer activities or generate ad hoc reports. Mailchimp also offers a mobile-based application for both Android and iOS devices. The application works as a shortcut to reach users' email marketing accounts, enabling users to receive campaign updates, add subscribers and remain informed about social media activity. The solution serves a wide range of businesses, from small e-commerce to big online retailers and is available on a monthly subscription basis.
Mailchimp Software - MailChimp dashboard
Mailchimp Software - MailChimp reports
Mailchimp Software - MailChimp customer profile
Mailchimp Software - MailChimp mobile app
Mailchimp Software - MailChimp campaign analysis
Mailchimp Software - MailChimp create newsletters
Mailchimp video
Mailchimp Software - MailChimp dashboard - thumbnail
Mailchimp Software - MailChimp reports - thumbnail
Mailchimp Software - MailChimp customer profile - thumbnail
Mailchimp Software - MailChimp mobile app - thumbnail
Mailchimp Software - MailChimp campaign analysis - thumbnail

Mailchimp pricing

Mailchimp has a free version and offers a free trial. Mailchimp paid version starts at USD 13.00/month.

Starting Price:
USD 13.00/month
Free Version:
Yes
Free trial:
Yes

Alternatives to Mailchimp

Mailchimp Reviews

Feature rating

Value for Money
4.4
Functionality
4.4
Ease of Use
4.4
Customer Support
4.2
5 reviews of 16,890 View all reviews
Avash
Avash
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Monthly for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 25/11/2020

One of the Best Email Marketing Software

Mailchimp has helped my business in a significant way. I can create, schedule and send professional emails to hundreds of clients in my contact list in just a few clicks. Being able to choose and edit well-designed templates is a feature that I like very much. Although it wasn't very easy to determine how to work around with Mailchimp at first, with experience - it's not that hard to use it. I have also started using Mailchimp in my personal blog to send emails to potential clients and I am enjoying it.

I highly recommend Mailchimp to anyone looking for High-Quality Email Marketing Software.

Pros

I feel lucky that I got a .com domain name and their website builder for free for 5 years in an offer - and obviously, this is the thing that I like most about Mailchimp.

Aside from that, I need to send monthly newsletters and other sorts of emails and I used Mailchimp to make the work easy. Mailchimp offers various customizable options and also offers well-designed templates that I can choose and edit - which makes our work very easy.

While I started using Mailchimp just to send newsletters, I have been enjoying other features too.

Cons

In my view, the User Interface (UI) of Mailchimp isn't very good. Exploring Mailchimp was confusing to me when I just started using it. Some features are hidden and it's not easy to make sense of that pressing 'a' button does.

I think the User Interface(UI) can definitely be improved.

Apart from that, the mobile app of Mailchimp doesn't offer many features which is not a big problem for me as I do most of my work in PC. However, I prefer to have more features available directly in a mobile app.

Alternatives Considered

GetResponse

Reasons for Switching to Mailchimp

I was getting an offer from Mailchimp while I wasn't getting one by Getresponse so Mailchimp had an advantage. I also researched a bit and found that Mailchimp has a bigger userbase than Getresponse. I gave Mailchimp a try instead of Getresponse as I didn't need to pay any amount to start using Mailchimp. After I liked Mailchimp, I upgraded my plans.
vito
  • Industry: Food & Beverages
  • Company size: 2–10 Employees
  • Used Monthly for 6-12 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
5

4
Reviewed on 02/04/2024

My MailChimp experience

easy and fast, no major issue, imported the contact list, design the email and send it out

Pros

easy to use, easy learning curve, up and running in less than 1 hour

Cons

price is not on the cheapest range
total contacts number in the free version not as large

Wendell
Wendell
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Monthly for 1+ year
  • Review Source
Value for Money
1
Features
1
Ease of Use
1
Customer Support
1

1
Reviewed on 28/03/2024

MAILCHIMP WILL NOT TURN OFF RECURRING BILLING AFTER MULTIPLE REQUESTS.

MAILCHIMP WILL NOT TURN OFF RECURRING BILLING AFTER MULTIPLE REQUESTS.

I’ve been trying to get this POS company to stop my recurring billing for 4 months, and they won’t even respond to my emails.

I wouldn’t be surprised if they’re the subject of a class action lawsuit in the future because of their deceptive practices.

AVOID AT ALL COSTS.

Pros

Nothing. Their software is over complicated. The user interface and design is not intuitive. The worst part, is they’ll hold you hostage and not let you cancel.

Cons

Deceptive practices. They will not let you out of a contract.

Verified Reviewer
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
3

4
Reviewed on 12/01/2024

It is a very good tool to get started in the world of email marketing.

Overall it is a good experience, in fact, I have recommended it for clients starting out in email marketing.

Pros

You can manage the whole marketing process in a solid way, with many functionalities. They have very well detailed guides about all the tools, functionalities and actions of each element.

Cons

Sometimes sending automated emails can be a bit slow compared to other tools.

Alternatives Considered

ActiveCampaign and Sendible

Reasons for Switching to Mailchimp

It gave me a very good free use for what my company needed at that time.
Verified Reviewer
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
3
Features
4
Ease of Use
5
Customer Support
4

4
Reviewed on 15/03/2024

Good for small businesses, too costly for Premium

Pros

Mailchimp is a quite simple to learn and use. It has a friendly UI and some built-in tutorials. It's good that it allows you to import xls files with some mail database.
It also integrates with self-made websites on HTML or WordPress.

Cons

It becomes costly when you actually need it. Shifting to an all-in-one CRM may be the better choice in this case.

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