---
description: Review of Packback Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Packback | Reviews, Pricing & Demos - SoftwareAdvice AU
---

Breadcrumb: [Home](/) > [Student Engagement Software](/directory/4330/student-engagement/software) > [Packback](/software/113070/packback)

# Packback

Canonical: https://www.softwareadvice.com.au/software/113070/packback

> Packback is a learning intelligence platform built for higher education institutions, including community colleges, universities, and four-year colleges. Packback is deployed as a cloud-based solution, so no installation is required. The platform helps instructors encourage student curiosity and critical thinking through AI-assisted discussion boards, where students post open-ended questions and responses. Core features include automated feedback on writing quality, engagement analytics for instructors, and grading tools that reduce manual review time. Instructors can monitor participation trends and identify students who may need additional support. Students receive instant, specific feedback on their posts, helping them improve their writing without waiting for instructor input. Support is available via email, live chat, and an online knowledge base, giving both instructors and students multiple ways to get help when needed.
> 
> Verdict: Rated **3.7/5** by 3 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **3.7/5** | 3 Reviews |
| Ease of Use | 4.0/5 | Based on overall reviews |
| Customer Support | 3.7/5 | Based on overall reviews |
| Value for Money | 2.7/5 | Based on overall reviews |
| Features | 3.3/5 | Based on overall reviews |
| Recommendation percentage | 60% | (6/10 Likelihood to recommend) |

## About the vendor

- **Company**: Packback

## Commercial Context

- **Starting Price**: USD 25.00
- **Pricing model**: Per Feature
- **Pricing Details**: Packback pricing starts from $25 for one student community.

Packback Questions: $39
Packback Deep Dives: $39
Packback Bundle (Questions, Instruct, and Deep Dives): $49
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Alerts/Notifications
- Commenting/Notes
- Communication Management
- Community Management
- Engagement Tracking
- Filtering
- For Higher Education
- Generative AI
- Interactive Learning
- K-12
- Learning Management
- Plagiarism Check
- Progress Reports
- Real-Time Notifications
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Search
- Student Group Management
- Student Management

## Integrations (4 total)

- Blackboard
- Brightspace
- Canvas
- Moodle

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base

## Category

- [Student Engagement Software](https://www.softwareadvice.com.au/directory/4330/student-engagement/software)

## Related Categories

- [Student Engagement Software](https://www.softwareadvice.com.au/directory/4330/student-engagement/software)
- [Plagiarism Checker Software](https://www.softwareadvice.com.au/directory/4644/plagiarism-checker/software)
- [Proofreading Software](https://www.softwareadvice.com.au/directory/4295/proofreading/software)
- [AI Writing Assistant Software](https://www.softwareadvice.com.au/directory/4486/ai-writing-assistant/software)
- [Community Software](https://www.softwareadvice.com.au/directory/4515/community/software)

## Alternatives

1. [Classter](https://www.softwareadvice.com.au/software/58714/classter) — 4.6/5 (115 reviews)
2. [Teach n Go](https://www.softwareadvice.com.au/software/220573/teach-n-go) — 4.7/5 (91 reviews)
3. [Vevox](https://www.softwareadvice.com.au/software/301089/vevox) — 4.8/5 (424 reviews)
4. [ToucanTech](https://www.softwareadvice.com.au/software/121168/toucantech) — 4.9/5 (151 reviews)
5. [LeadSquared](https://www.softwareadvice.com.au/software/33191/leadsquared) — 4.3/5 (167 reviews)

## Reviews

### "Like Packback, but might consider a different platform" — 5.0/5

> **Lisa** | *10 August 2024* | Higher Education | Recommendation rating: 9.0/10
> 
> **Pros**: I love how Packback encouraged discussions about course content outside of class.
> 
> **Cons**: How much the price has gone up since I first began using it.
> 
> I liked being one of the first professors on campus to include Packback, which was fairly new when I started using it. Now it seems like a lot of folks are incorporating it, reducing its novelty.

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### "Promotes Quality Discussion in Asynchronous Courses" — 5.0/5

> **Latisha** | *21 April 2022* | Higher Education | Recommendation rating: 10.0/10
> 
> **Pros**: First, the AI used in the platform helps students develop quality questions and responses by checking content, grammar/conventions, and sentence structure. It models how to compose discussion questions that can be used in other formats. Second, customer service is outstanding.
> 
> **Cons**: At this time, the product works as I need it to.
> 
> Packback is excellent to integrate into Blackboard LMS and it promotes higher level thinking and community building among asynchronous students.

-----

### "Worthless software and a waste of money" — 1.0/5

> **Noah** | *2 May 2021* | E-Learning | Recommendation rating: 0.0/10
> 
> **Pros**: It's interesting to mess with the algorithm and see how dumb it really is.
> 
> **Cons**: It's a huge waste of money and is worthless. The design of the software and the algorithm is blatantly lazy. There is no quality check by the AI whatsoever, it is incredibly simplistic. You can write utter nonsense and get 100 points from the AI much easier than you can get 100 points by writing an actual high quality post (I know because I have tried both). It also incentivizes professors to be lazy and not actually read the posts. I even flagged my own post and nobody ever reviewed it; it was only reviewed by an AI bot and I just reposted the same nonsense I wrote before and still got my 100 points.
> 
> It is horrible. No benefit, just a waste of time every week and a waste of $25 per student per semester for a crappy, poorly designed software. Never use it, please. Use anything else.

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/113070/packback)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/community/packback-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/113070/packback> |
| en-GB | <https://www.softwareadvice.co.uk/software/113070/packback> |
| en-IE | <https://www.softwareadvice.ie/software/113070/packback> |
| en-NZ | <https://www.softwareadvice.co.nz/software/113070/packback> |

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