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About Funnel
Funnel's leasing tools automate the entire leasing process, from awareness, engagement, and finally closing.
Awareness
To help prospects be aware of open units, Funnel syndicates listings to any ISL and provides one place to automatically update those listings across all sites. Funnel additionally integrates with PMS systems and calendar/email/tech stacks, offering a connected and best-in-class experience for leasing teams.
Engagement
Once a prospect is interested in a unit, Funnel helps future tenants receive answers to questions in real-time, with AI-Powered tools that auto-respond to routine questions. The platform enables click-to-dial calls from the browser, transcribes inbound and outbound calls, and even allows for self-scheduling of tours. Other engagement tools include Chatbot, Live-Chat, and Virtual Leasing Agent to communicate with prospects on their terms. Reporting and marketing attribution are also included in Funnel's Lead Management tools.
Closing
Funnel's online leasing product helps prospects apply for a lease in minutes, all from their phone. With automated income verification, applicants can then be approved in minutes with reduced chances of fraud for owners and managers. From application to lease signing, this entire lease closing process takes 20 minutes or less.
Funnel pricing
Funnel does not have a free version but does offer a free trial. Funnel paid version starts at USD 1.00/month.
Starting Price:
USD 1.00/month
Free Version:
No
Free trial:
Yes
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Funnel Reviews
Feature rating
4 reviews of 4
Ovi
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Weekly for 1-5 months
-
Review Source
4
Reviewed on 20/09/2022
Loved using funnel.
Funnel has embraced our requests for new product features, accepted our criticism and ideas, offered countless one-on-one and group training sessions, produced personalized training materials, and so forth. They clearly place a high priority on long-term customer relationships, seek to provide dependable workflows, solutions, and connections, and ultimately care about our success.
Pros
Compared to other CRM systems I've tested, it's more user-friendly and offers more user-specific settings. Prospect outreach and acquisition have never been more reliable thanks to automated email and SMS auto-marketing responses and insightful, significant, and prospect-converting discussions with Funnel's Virtual Leasing Agent and ChatBot. Funnel has communication covered, from encouraging prospects to self-schedule tours to telling potential residents that their application has been approved.
Cons
The deployment of Funnel is a complicated procedure, but it can be successfully completed with the guidance and support of your account's designated Customer Success Manager, who is responsible for overseeing the whole implementation process, and Funnel's easily available Support Team.
Mikayla
- Industry: Real Estate
- Company size: 51–200 Employees
- Used Daily for 1-5 months
-
Review Source
5
Reviewed on 22/11/2021
We Love Funnel!!
It's been fantastic! It was very easy to learn the platform and the reporting is top-notch.
Pros
It's very user-friendly and allows for more user-specific settings compared to other CRM systems I've used.
Cons
I haven't found anything I dislike about the software.
Response from Funnel Leasing
We're so pleased Funnel has given your leasing team the flexibility you've been looking for and improved your CRM experience. Thanks so much for your review!
Replied 26/11/2021
Margaret
- Industry: Oil & Energy
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
5
Reviewed on 27/11/2023
Happy to be part of the winning team. Funnel is a catalyst to great marketing achievements.
Marketing enhanced under one roof. Extremely secure platform and very resourceful. I like it.
Pros
Generally, Funnel has built the best picture for data connection all over the marketing fields. Data sharing with relevant market is a key achievement for me. I find Funnel quite impressive in enhancing marketing strategies. I would highly recommend Funnel.
Cons
Good as new. I don't have any complaints so far. Funnel is impressive.
David
- Industry: Real Estate
- Company size: 51–200 Employees
- Used Daily for 1-5 months
-
Review Source
5
Reviewed on 25/11/2021
The Game-Changing CRM | Redefining the Standard
As technology is constantly expanding and evolving, your organization's usage scenarios will too. From my experience, Funnel is truly dedicated to its customers, anticipating future growth and development. Funnel has welcomed our product feature requests, feedback and suggestions, provided numerous one-on-one and group training sessions, created custom training documents, and the list goes on. It's clear they value long-term client partnerships, strive for resilient integrations, workflows, and solutions, and ultimately our success.
Overall, Funnel has earned our trust and confidence through its product and partnership. Our experience has been personable, incredibly beneficial, and a blast!
Pros
Funnel's omnichannel communication platform enables agents to effectively and efficiently build prospect relationships, all from one central interface. All voice, email, and SMS communications are documented, organized, and easy to review.
Funnel's slew of automation and A.I. features takes the CRM's level of productivity over the top. With automatic email and SMS auto-marketing replies and intelligent, meaningful, and prospect-converting conversations using Funnel's Virtual Leasing Agent and ChatBot, prospect coverage and conversion have never been so consistent.
From inviting prospects to self-schedule tours to informing future residents of their application's approval, Funnel has communication covered. Agents have the tools to stay focused on closing and building meaningful rapport while tailoring each prospect's renter-centric experience.
Cons
Implementation - to be expected.
Funnel's implementation is a robust process but fully manageable with the direction and assistance from your account-designated Customer Success Manager, assigned to the lifecycle of your implementation, and Funnel's readily available Support Team.
Depending on your company's fully-featured use case, your implementation timeframe will vary.
