Digital Business Transformation Suite

4.8
Overall rating
Reviews

4.8
Overall rating
Reviews
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About Digital Business Transformation Suite

Enterprise Process Center, by Interfacing Technologies, is a business process management (BPM) suite that provides businesses several digitization and management programs within a single platform. The solution can be deployed either on-premise or hosted in the cloud. Key features include process mapping and analysis, lifecycle governance and collaboration, enterprise architecture, strategy-to-execution planning, workflow automation requirements management and more. The solution helps users maintains a central data repository which allows users to record and manage business entity relationships and interdependencies such as procedures, processes, roles, organizational units, resources, risks, controls and policies in one location. Enterprise Process Center helps users to visualization operational performance and perform quality assurance and risk and audit management initiatives such as ISO, Lean, Basel, ITIL among others. Pricing is per month, and perpetual licenses are also available. Support is provided via phone, email and through an online helpdesk.
Digital Business Transformation Suite Software - Home screen
Digital Business Transformation Suite Software - Collaboration
Digital Business Transformation Suite Software - Performance
Digital Business Transformation Suite Software - Risk monitoring
Digital Business Transformation Suite Software - Performance reports
Digital Business Transformation Suite Software - Process graph
Digital Business Transformation Suite Software - Home screen - thumbnail
Digital Business Transformation Suite Software - Collaboration - thumbnail
Digital Business Transformation Suite Software - Performance - thumbnail
Digital Business Transformation Suite Software - Risk monitoring - thumbnail
Digital Business Transformation Suite Software - Performance reports - thumbnail
Digital Business Transformation Suite Software - Process graph - thumbnail

Digital Business Transformation Suite pricing

Digital Business Transformation Suite has a free version and offers a free trial.

Starting Price:
Not provided by vendor
Free Version:
Yes
Free trial:
Yes

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Digital Business Transformation Suite Reviews

Feature rating

Value for Money
4.6
Functionality
4.6
Ease of Use
4.6
Customer Support
4.7
5 reviews of 21 View all reviews
Merita
Merita
  • Industry: Aviation & Aerospace
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
5

5
Reviewed on 30/10/2018

Excellent Process Management Solution

We were able to migrate from a functional based document system to a process based integrated information system by implementing EPC. EPC met all of our identified business needs and Interfacing were integral from the design phase through to Go Live.

Pros

The ability to integrate objects and information is very good and meets all requirements from a business users perspective whilst being compliant to standards. The search function is comprehensive and intuitive. The ongoing support we receive from Interfacing is always swift, thorough and helpful.

Enterprise Process Centre (EPC) has functionality for things that we hadn't considered originally which is enabling us to reevaluate how to mature processes and related information across the company.

Cons

The need to use Modeler (on previous versions) to update information was time consuming and manual. However, this has been resolved in version 11 with the improved Web Edit functionality.

Angelo
  • Industry: Internet
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
3
Functionality
4
Ease of Use
5
Customer Support
5

4
Reviewed on 06/01/2023

Unlocking the Potential of Digital Business Transformation with the Digital Business Transforma...

Overall, I'm incredibly pleased with the Digital Business Transformation Suite. After the initial setup, the software has been incredibly easy to use and has allowed me to quickly and easily develop an effective digital strategy for my business.

Pros

The Digital Business Transformation Suite provides incredible flexibility and scalability, making it perfect for businesses of all sizes. With its advanced features, I was able to develop a digital strategy that was tailored to my business's unique needs.

Cons

Although the Digital Business Transformation Suite has been incredibly useful in helping my business transition to a digital environment, the cost of the software can be prohibitive for some businesses.

Verified Reviewer
  • Industry: Building Materials
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
1
Functionality
1
Ease of Use
2
Customer Support
2

2
Reviewed on 31/05/2021

Doesn't work as advertised and sold

So far we haven't realized any ROI with this solution. we thought it would help us streamline process improvement, but in reality it doesn't. It's simply designed for documentation and all other collaborative and management features are, in reality, useless.
The PM working on our project didn't understand our needs, talks and works hard well but without any essence nor solving anything.

Pros

Web based solution
Can generate a document based on data
Multi lingual data of same process

Cons

Not easy to use and unattractive UI
Most of the features are incomplete or don't work
Too many bugs
Weak support
Not a true SaaS Deployment

Verified Reviewer
  • Industry: Utilities
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 16/09/2020

Great product for implementing BPM, with capabilities that go beyond the traditional BPM...

While it was still early days, Interfacing's Digital Business Transformation Suite platform provided us with the flexibility to allow us to implement BPMN 2.0 without being too rigid. We also found that we had available additional capabilities, such as master data management and document management, which were also going to be extremely useful to bring new capabilities to the organization and replace legacy capabilities (already flagged for replacement) as our implementation program and rollout proceeded.

Pros

The integrated manner in which all the capabilities of the Enterprise Process Center platform work together and make it easier to complete the documentation of processes.
The platform is also highly configurable and customizable, although it is clear that you should learn to "walk before you try to run". In other words, starting with the out-of-the-box implementation still provides a very feature rich environment that can be improved even further as your usage matures.

Cons

There is nothing that I dislike. But there is a need to understand the capabilities you have at your disposal before launching off on a path you may find later is not optimal.

Reasons for Switching to Digital Business Transformation Suite

We narrowed down the choice from 6 to 2, which were Interfacing's Digital Business Transformation Suite and Signavio. While the pricing was relatively close, Interfacing was cheaper and we found them easier to engage and work with during the selection process. We also found the platform offered a broader range of capabilities and was more configurable and customisable than Signavio.
Alain
Alain
  • Industry: Management Consulting
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 18/02/2019

Outstanding BPM features at affordable price

We've been using it since more than 10 years...and it keeps getting better every year.

Pros

Ease-of-use, powerful tool, comprehensive modules & features, simple navigation, multilingual support, KPI and dashboard integration, LEAN analysis, fast cloud application, in depth Risks & Controls, great collaboration features, easy learning.

Cons

The software is really user friendly, and more and more features are getting incorporated, such as the workflow capability.

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