About Stamps.com

Stamps.com is a cloud-based parcel shipping solution designed for small to large businesses, online retailers, and multi-warehouse shippers. The application allows shippers to manage and automatically import order data from various stores, select suitable shipping modes based on price, package size, or delivery date, and send tracking information to customers and the marketplace. Stamps.com enables team members to print multiple labels in bulk, map shipping selections to delivery services, and apply shipping preferences to orders. Administrators can manage employee access permissions and set up postage, mail class, or special service restrictions. Other features include cost codes, hidden postage, multi-user accounts, expense tracking, and customizable branding. Stamps.com offers integration with several third-party platforms including Amazon, Volusion, Etsy, Magento, PayPal, and Shopify. Pricing is on a monthly subscription basis and support is provided via phone.
Stamps.com Software - Stamps.com home page
Stamps.com Software - Stamps.com import templates
Stamps.com Software - Stamps.com connecting web store
Stamps.com Software - Stamps.com custom reports
Stamps.com Software - Stamps.com home page - thumbnail
Stamps.com Software - Stamps.com import templates - thumbnail
Stamps.com Software - Stamps.com connecting web store - thumbnail
Stamps.com Software - Stamps.com custom reports - thumbnail

Stamps.com pricing

Stamps.com does not have a free version but does offer a free trial. Stamps.com paid version starts at USD 15.99/month.

Starting Price:
USD 15.99/month
Pricing Details:
$15.99 monthly service fee, plus the cost of postage.
Free Version:
No
Free trial:
Yes

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Stamps.com Reviews

Feature rating

Value for Money
4.0
Functionality
4.3
Ease of Use
4.3
Customer Support
4.1
5 reviews of 771 View all reviews
Tikisha S.
  • Industry: Financial Services
  • Company size: 10,000+ Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 05/05/2022

Stamps.com is Ingenious.

Overall, I think stamps.com is very easy to use & convenient

Pros

I like the fact that you can take care of your shipping needs all from home & they have the best variety of stamp design without having to look & make sure that you are purchasing the most updated & sufficient stamp for everyday postage. Lastly, if you purchase stamps from them they get there pretty quickly.

Cons

There’s nothing that I really don’t like about stamps.com. It’s pretty easy navigation.

Amanda L.
  • Industry: Construction
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 27/03/2022

Stamps.com makes business mail more efficient and effortless!

We've been using stamps.com for years now. Since our business generates it's own leads through mail this has been a critical program to have. It was super easy to integrate and makes day to day operations for our marketing department a hassle free breeze.

Pros

We like that by using stamps.com we are able to quickly mail out our marketing materials. Paying for our postage right from the office!

Cons

Uses a lot of printer ink but that's to be expected. Really nothing we don't like about stamps.com.

Verified Reviewer
  • Industry: Retail
  • Company size: 11-50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
0
Features
4
Ease of Use
3
Customer Support
0

3
Reviewed on 09/04/2022

Stamps.com works, but could use a lot of refinement and some bug fixes

Pros

It integrates with both of our main e-commerce platforms, Amazon and eBay, and usually brings in our orders properly. When it does, it has all out of shipping speeds set and can automatically configure the services to use, which saves us time. It’s also quick and easy to get a cost estimate for a shipping label using the package tab, as long as you have an address in the general area of the delivery to use.

Cons

It’s clunky. Keyboard shortcuts are mostly non-existent, and some things take more mouse clicks than they need to. It also needs to alert us to the cause of problems, which it currently doesn’t do, but instead just displays a generic warning symbol when an address or shipping service is invalid, without pointing out where the problem is located. We also routinely find orders that do not import for no known reason, mostly from Amazon, and have to add them manually.

Lena V.
  • Industry: Veterinary
  • Company size: 2-10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
3
Customer Support
4

4
Reviewed on 07/02/2022

Stamps.com is good for small businesses

Stamps.com is a good starter software for small businesses. It works well if you are only selling on a few platforms and shipping small amounts of orders at a time. For multiple platforms and many orders, it becomes difficult to use. I find myself having to do a lot of things manually, like adding tracking numbers back into the selling platform to update the merchant and customer. I also hate having to purchase special labels and stickers through their shop as it gets expensive. They do offer great shipping costs though. I’m really neutral with this software. It works decently but there are better options out there.

Pros

I like that I get low shipping rates and the orders are easy to find and ship.

Cons

I don’t like that the labels and accessories must be bought through stamps.com as they are expensive.

Alternatives Considered

ShipStation

Reasons for Switching to Stamps.com

I liked the price and shipping options offered.
Sarah W.
  • Industry: Nonprofit Organization Management
  • Company size: 2-10 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 27/04/2022

A must-have for every small business

I was very satisfied with all the services I found available on Stamps.com. We signed up when our non-profit needed to mail magazines and correspondence across the country. The integration of Stamps.com with UPS was a huge time and money saver. Label printing was easy and the whole service just simplified our mailing process. Very satisfied!

Pros

I love the ease of printing pre-paid labels, loved not having to go to the post office to mail, really appreciate being able to pay for and then email a label to shipper, easy tracking of all packages, free boxes and supplies shipped to our offices. I also really appreciate the customer service and being able to speak right to a real person when I needed help, they were friendly and knowledgeable every time.

Cons

I don’t like the rising rates of postage, but nothing Stamps.com can control.

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