About RetailEdge

RetailEdge is an on-premise, retail POS solution designed for small and midsize businesses. It offers mobile POS, multi-location support, website integration, credit card processing and gift card management functionalities within a suite. It runs on both Windows operating systems. RetaiEdge offers integration with e-commerce solutions such as Shopify and Modern Retail, so users can synchronize data between RetailEdge and their e-commerce solutions, giving them an accurate view of inventory stock and sales data. RetailEdge offers multi-location retail, which allows users to manage customer data, inventory and transactions across different stores in one system. The solution also offers gift card management, which allows users to issue and redeem gift cards to customers. RetailEdge offers loyalty program management, which allows users to roll out rewards programs targeted at customer retention. The solution also features a loyalty reward filter, which allows users to create rules for gift card redemption such as maximum allowed discount percentage, promotion codes and types of payments.
RetailEdge Software - RetailEdge Inventory Manager
RetailEdge Software - RetailEdge Customer Manager
RetailEdge Software - RetailEdge Purchase Orders
RetailEdge Software - RetailEdge Hundreds of Reports
RetailEdge Software - RetailEdge Touch Sales Screen
RetailEdge Software - RetailEdge Sales Manager
RetailEdge video
RetailEdge Software - RetailEdge Inventory Manager - thumbnail
RetailEdge Software - RetailEdge Customer Manager - thumbnail
RetailEdge Software - RetailEdge Purchase Orders - thumbnail
RetailEdge Software - RetailEdge Hundreds of Reports - thumbnail
RetailEdge Software - RetailEdge Touch Sales Screen - thumbnail

RetailEdge pricing

RetailEdge does not have a free version but does offer a free trial. RetailEdge paid version starts at USD 495.00/one-time.

Starting Price:
USD 495.00/one-time
Free Version:
No
Free trial:
Yes

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Cash Register Express

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RetailEdge Reviews

Feature rating

Value for Money
4.8
Functionality
4.6
Ease of Use
4.6
Customer Support
4.8
5 reviews of 176 View all reviews
Eric
Eric
  • Industry: Retail
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 02/11/2017

We have been using RE since 2007 and have been very happy overall.

It's an effective way for us to manage our inventory and reports with out a high cost. I do wish there were a userface update to be more "modern" and the ability to look up customers who haven't been here since, say, 2015.

More in depth reporting can be beneficial as well.

Pros

The affordability is nice, compared to others that I've shopped around for. We purchased our setup in 2007 and we have since added to it, and have a total of three key FOB's (2 machines, 1 backup) for our business.

I can operate the system in my sleep because I'm familiar w/ it, which makes it very hard to consider changing to another system. After digging into the features I was looking for, I found that with a modest purchase, RE can do everything that I want and need it to do.

Cons

I have asked for some features over the years that seem simple and would be useful for the wide variety of customers as well. However, I think my biggest dislike is the inability to get a beep when a negative item is scanned and we're not looking at the screen.

Example: We sell canned cat foods, and often times, we sell 24-72 of them at a time. Most of these cans have to be scanned at least once. Errors happen, and if our inventory is off or the items have arrived before being put in, there will be a negative. If you aren't looking at the screen, you'll simply not see the "are you sure" notification, which another scan of a can hits "ok"

We have trained ourself for the most part, but it would still be nice to have an alert.

Vanessa
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 20/12/2024

Adaptable POS and at a fabulous cost

Great. Easy. Comfortable.
Reliable. Efficient use of my time and money

Pros

It's adaptability and cost. Great customer service too.

Cons

It isn't fancy or pretty. I wish there was someone nearby who could work with me in person. All of that really insert a concern though.

Alternatives Considered

Clover

Reasons for Switching to RetailEdge

Ability to take my data with me. Not having to be stuck in a monthly program

Response from High Meadow Business Solutions

Hi Vanessa! Thank you for the support and positive feedback. Happy Holidays from RetailEdge!

Replied 23/12/2024
Jonathon
  • Industry: Tobacco
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
1
Functionality
1
Ease of Use
1
Customer Support
1

1
Reviewed on 05/01/2022

retail edge!

using it for over two years and I regret buying 52 times a year. gold member , waist of money, I wish they would listen to their costumers business needs when they do an update.

Pros

nothing at all , this is a waist of TIME and money.

Cons

I just have cons
time consuming , even when utilize excel to reduce time editing, adding and editing inventory, this is not for a small business ,on the other hand absolutely horrible for large business with large inventory
if you have a small inventory business i.e. less than 500 items, this software is okay !!!

Response from High Meadow Business Solutions

Jonathon,

Thank you for letting us know about this. Your feedback helps us do better. We are sorry you had a frustrating experience. We understand the Gold Support plan may not be the right fit for everyone, so we removed you from the it and refunded you for the month of January.

We have reached out to you several times to set up a one-on-one remote training session with one of our sales staff. Please email us at [email protected] or give us a call. We hope to resolve these issues with you and meet your expectations.

-RetailEdge

Replied 07/02/2022
Gary
  • Industry: Wine & Spirits
  • Company size: 2–10 Employees
  • Used Weekly for Free Trial
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
4
Customer Support
5

5
Reviewed on 07/12/2024

Packed with capability but simple enough to use

I really like the product and have met the support team. Great people and have no concern about being fully supported. There is plenty of capability for my business!!

Pros

The team is very knowledgeable and enthusiastic about the product. It is very capable but not exceedingly complicated. The user interface is well done and provides a very good experience for such a complete software package. I particularly like the quick list. If done right saves a lot of time.

Cons

Full disclosure I am implementing the software as of this writing. The only con I see so far is that because you may run this for many different businesses there are features that most likely will not be used. It would be nice to have a lite version.

Alternatives Considered

Cash Register Express

Reasons for Choosing RetailEdge

Corner store stopped supporting the product

Reasons for Switching to RetailEdge

Locality, features, and support. Retail Edges cost benefit is outstanding.

Response from High Meadow Business Solutions

Hi Gary! It was a pleasure meeting you at our conference, and we look forward to serving you in the New Year. Happy Holidays from RetailEdge!

Replied 23/12/2024
Becci
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 05/04/2024

Retail Edge is Great!

Pros

The ease of use and support. The customer service is friendly and easy to understand and follow.

Cons

Wish the support was 24 hours. It would be nice to be able to call support at any hour, but we make it work by scheduling tech stuff early in the day since we are in the west.

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