About RetailEdge

RetailEdge is an on-premise, retail POS solution designed for small and midsize businesses. It offers mobile POS, multi-location support, website integration, credit card processing and gift card management functionalities within a suite. It runs on both Windows operating systems. RetaiEdge offers integration with e-commerce solutions such as Shopify and Modern Retail, so users can synchronize data between RetailEdge and their e-commerce solutions, giving them an accurate view of inventory stock and sales data. RetailEdge offers multi-location retail, which allows users to manage customer data, inventory and transactions across different stores in one system. The solution also offers gift card management, which allows users to issue and redeem gift cards to customers. RetailEdge offers loyalty program management, which allows users to roll out rewards programs targeted at customer retention. The solution also features a loyalty reward filter, which allows users to create rules for gift card redemption such as maximum allowed discount percentage, promotion codes and types of payments.
RetailEdge Software - RetailEdge Inventory Manager
RetailEdge Software - RetailEdge Customer Manager
RetailEdge Software - RetailEdge Purchase Orders
RetailEdge Software - RetailEdge Hundreds of Reports
RetailEdge Software - RetailEdge Touch Sales Screen
RetailEdge Software - RetailEdge Sales Manager
RetailEdge video
RetailEdge Software - RetailEdge Inventory Manager - thumbnail
RetailEdge Software - RetailEdge Customer Manager - thumbnail
RetailEdge Software - RetailEdge Purchase Orders - thumbnail
RetailEdge Software - RetailEdge Hundreds of Reports - thumbnail
RetailEdge Software - RetailEdge Touch Sales Screen - thumbnail

RetailEdge pricing

RetailEdge does not have a free version but does offer a free trial. RetailEdge paid version starts at USD 495.00/one-time.

Starting Price:
USD 495.00/one-time
Free Version:
No
Free trial:
Yes

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RetailEdge Reviews

Feature rating

Value for Money
4.8
Functionality
4.6
Ease of Use
4.6
Customer Support
4.8
5 reviews of 175 View all reviews
Verified Reviewer
  • Industry: Retail
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
5

5
Reviewed on 22/10/2017

Started RetailEdge in 2013 . Quickly proved to be faster, easier & 1/5 the cost of POS used...

Saves money, makes money, saves time analyzing and ordering products.

Pros

Pre-made Reports export to excel with 1 click. The customer loyalty program alone is worth the price of the program. The stand alone laptop workstations let me work anywhere. The support is personable, quick and detailed.

Cons

Some of the reports I use the most require extra steps to create. There is a nice feature which gives you extra "custom" database fields for inventory and customers - but you cannot change the generic labels - which makes it hard to keep consistent across multiple users.

Donna
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
4

4
Reviewed on 30/07/2020

Reliable, full featured and affordable POS

I can perform all of my inventory management processes and sales from anywhere. Even when I travel to Trade shows across the country, I am never impacted by internet issues.

Pros

This is a full featured POS and inventory management application that can run with or without an internet connection. All of this at a very reasonable initial investment price.

Cons

It does not integrated with my website database, Magento.

Alternatives Considered

QuickBooks Desktop

Reasons for Choosing RetailEdge

Quickbooks release a new version several years back that was extremely buggy. While I struggled for 3 months attempting to resolve the issues, it was negatively impacting my ability to do business. Customer support was terrible.

Reasons for Switching to RetailEdge

It was 25% of the cost of most other full featured POS applications and included all of the functionality i needed. Because it is a small company that has been around for awhile, customer support is easy to work with - you can talk to the same support rep throughout the process of completing an issue.

Response from High Meadow Business Solutions

Hi Donna, thank you for the kind words! We do have an integration with Magento through a third party called Modern Retail. Feel free to give us a call or email if you'd like to learn more!

Replied 13/10/2020
Melissa
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
3
Ease of Use
3
Customer Support
4

3
Reviewed on 02/11/2017

Mostly good, with a few major frustrations.

Ease of checking out customers and keeping track of inventory.

Pros

Pretty simple and explanatory interface. Not difficult to teach new hires how to use. Tech support is usually pretty speedy and efficient.

Cons

Every time there's an update with the software or with Windows 10, we have to call tech support because something becomes incompatible or switched off. Also unhappy that we started out being able to use our POS as a touch screen, and when Windows 10 became the operating system, it was no longer able to operate as touch screen, tacking on time to our checkout speed.

Some of the report functions are a bit tedious to use.

Many customers unhappy that we can't tell them how far along in the loyalty program they are without us doing some major research; wish it was just automatically tracked in their account.

Nicole
  • Industry: Sports
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 27/03/2024

GREAT Customer Support

Pros

Retail Edge offers a plethora of reporting options, making it a versatile tool for my business. Its user-friendly interface makes navigation seamless, enhancing overall usability.

Cons

At the moment, I can't think of any drawbacks to Retail Edge.

Response from High Meadow Business Solutions

Hi Nicole, thank you for the feedback! We are happy to hear of your positive experience of the program and look forward to continue serving your POS and inventory management needs. -Kiana

Replied 12/04/2024
Kim
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

4
Reviewed on 23/03/2023

Old Dog, New Tricks

Overall, BEST purchase I have made in the last 2 years. I sleep better at night knowing my POS is working, updated and backed up!

Pros

The pos was fairly easy to learn and upload inventory and customers from old POS system. Support team was a tremendous help with uploading information

Cons

Not enough training included in purchase price.

Reasons for Choosing RetailEdge

the company was out of business and didn't offer support or updates any longer

Reasons for Switching to RetailEdge

I wanted to OWN my information! Retail edge allows me to do that!

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