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Acuity Scheduling
4.8
Overall rating
Reviews
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About Acuity Scheduling
Squarespace Scheduling is a cloud-based appointment scheduling software solution that enables business owners to manage their appointments online. The product caters to the needs of small and midsize businesses as well as individual professionals.
Squarespace Scheduling lets users automate appointment bookings by offering a real-time view of their own time available. It has the capability to automatically sync calendars according to users’ time zones and can send regular alerts and reminders to users regarding their appointment schedules.
Squarespace Scheduling’s scheduling feature set includes customizable intake forms, embeddable calendars, third party application calendar synchronizing and group scheduling for workshops.
Squarespace Scheduling is suitable for service-based businesses such as training and tutoring centers, coaching and consulting, photography and video production companies, fitness studios, salons and spa centers and health and dental clinics. The solution offers a free basic module and is available as a monthly subscription. The product offers APIs and integrates with third-party applications such as QuickBooks, FreshBooks, MailChimp, Google Analytics and WordPress.
Acuity Scheduling pricing
Acuity Scheduling does not have a free version but does offer a free trial. Acuity Scheduling paid version starts at USD 20.00/month.
Starting Price:
USD 20.00/month
Free Version:
No
Free trial:
Yes
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Acuity Scheduling Reviews
Feature rating
5 reviews of 5,658
View all reviews
Rebecca
- Industry: Construction
- Company size: 201–500 Employees
- Used Daily for 2+ years
-
Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4
5
Reviewed on 01/08/2024
Scheduling like a pro with Acuity Scheduling.
Acuity Scheduling has simplified appointment scheduling by allowing use of automations to automatically select the most suitable time to schedule for a meeting. The scheduling experience using Acuity Scheduling has been so efficient and has not had any setbacks.
Pros
Acuity Scheduling provides automations that help automate scheduling making it simple and precise. There are alerting and notifications functions that send reminders about a scheduled appointment to avoid missing any. Excellent security features which keep the calendar data very private.
Cons
Acuity Scheduling seems to understand its assignment really well There has been no challenges to hate it about.
Alison
- Industry: E-Learning
- Company size: 501–1,000 Employees
- Used Weekly for 2+ years
-
Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4
5
Reviewed on 11/09/2024
Cutting Wait Times and Boosting Efficiency with Acuity Scheduling
Acuity Scheduling has transformed how we manage appointments at our university, giving us useful insights. Its strong reporting features help us spot peak times for student services, allowing better resource use and significantly cutting down wait times.
Pros
The platform's strong integration features have created a smooth data system, letting us link appointment data with student performance metrics and gain valuable insights into how support services affect academic results. Its customisable reports help us create detailed analytics on service use, find underused resources, and optimise staffing across departments.
Cons
We sometimes face API rate limits during busy times, which can delay real-time data updates and impact the accuracy of our instant reports.
Dove
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Value for Money
4
Features
3
Ease of Use
2
Customer Support
1
2
Reviewed on 16/08/2024
Not intuitive, Techy Interface, Support Not Great
I use it. It functions for what I need. I'm glad for some features. I have been using it for a very long time. But, I don't like the interface. There are issues I'd like to solve and ways to use it that are not easy and intuitive to figure out. Also there are ways to use it that I don't know how to find.
Pros
Integrates with squarespace. I don't believe anything else does and I believe squarespace bought out acuity so there you go. I know a lot of huge businesses use acuity so I'm open to learning how to use it more effectively.
Cons
Acuity does not make using it easy to learn, navigate or figure out. Their help features really stink. They have all this writing you can put into your availability type. I thought this was emailed to the client when they received their link. So I put all this time into writing up my parameters etc. and no one was following them. Finally I figured out that it is only shown when someone is scheduling and since I schedule in my coaching clients they never even see it! I didn't figure this out for 2 years! I still don't know how to put the writing in the correct place. I see it with other's using acuity. I also hate the interface. I love Calendy's interface. Clean, simple, intuitive. Acuities is very program or techy and not intuitive. Also, when you export your client into it does not keep all their appointment info which is what I needed and so I lost all that data and there is no way to export it. And, I didn't know I would be loosing it until it was already done.
Alternatives Considered
CalendlyReasons for Switching to Acuity Scheduling
Because I don't have the option of using calendy with squarespace
joseph
- Industry: Cosmetics
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
4
4
Reviewed on 08/07/2024
One of the best out there for scheduling online
I recently used Acuity Scheduling and I would give it 4 out of 5 stars and I would recommend it to others.
Pros
What I liked most about Acuity was its user-friendly interface and the ability to customize my scheduling page to match my brand. The integration with my calendar and the option for clients to reschedule or cancel appointments easily were also great features.
Cons
What I liked least was the limited options for customizing email notifications and reminders. Overall, Acuity Scheduling is a solid tool for managing appointments and I would recommend it to others.
Reasons for Choosing Acuity Scheduling
Cost and customization for sure. The custom options are not in vagaro unless you add $20 a month to your already expensive overheadSwitched From
VagaroReasons for Switching to Acuity Scheduling
Online reviews I have researched seemed good, most of all the custom page option for booking
Kat
- Industry: Nonprofit Organization Management
- Company size: 51–200 Employees
- Used Daily for 1+ year
-
Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
4
4
Reviewed on 10/09/2024
Scheduling client appointments made easy!
Acuity was work to figure out all the functions, and the handbook helped somewhat. However, I struggled with the follow up emails that would auto change sometimes. But scheduling was a breeze.
Pros
I liked the ability to set up appointments and send to clients with automatic follow ups that I was able to create
Cons
Not all of the functions worked properly all the time - follow ups would say a place different than what was set up in the program
