About Verizon Connect
Verizon Connect pricing
Verizon Connect does not have a free version. Verizon Connect paid version starts at USD 45.00/month.
Alternatives to Verizon Connect
Verizon Connect Reviews
Feature rating
- Industry: Telecommunications
- Company size: 11-50 Employees
- Used Daily for 2+ years
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Review Source
It's one of the best purchases our company ever made.
We love this software, and we have cut down on employees unapproved use of company vehicles and improved employee driving safety by using it.
Pros
We've been using Fleetmatics, now Verizon Reveal, for years. We initially signed up with them because we wanted to keep track of what employees were doing in our company vehicles, but this software is capable of so much more. From tracking our oil changes to sending us alerts when employees are speeding, we use this every day. The customer service is amazing also, and there's a pretty nice referral program.
Cons
It recently went through a revamp, and we did a training for the new system about a year before it was actually released. It was a little bit of a messy transition, but once we downloaded the new apps to our phones and got over the hump of getting everyone back on the same page, it's been amazing. The upgraded graphical user interface and new features are great.
- Industry: Events Services
- Company size: 51-200 Employees
- Used Daily for 1+ year
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Review Source
Verizon - Integration with Viberent
The experience has been great, as always when dealing with data migration between two systems we had our teething issues but this has all been resolved.
Pros
This software has revolutionised our last mile deliveries, it gives our team internally and our customers real time tracking of our vehicles and their orders.
Cons
No current API outputs available for certain functions that should be available for software of this calibre.
Response from Verizon Connect
Thank you for taking the time to share your positive experience with us. We're happy to hear you are finding value in our product and services. Also, thank you for your feedback about API integrations. We would like to learn more about your success with Reveal. If you are open to share, please email us at: [email protected]
- Industry: Construction
- Company size: 11-50 Employees
- Used Daily for 2+ years
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Review Source
Be Careful
When it works, finding out where machines and trucks are is a nice feeling not having to worry where everything is.
Pros
Being able to track where trucks and equipment is has been helpful.
Cons
Customer Service is a big disappointment, when you go to get something fixed, you have to jump through all these hoops, which eventually gets you nowhere. I have tried to reach out and express my frustrations with this company with little to no feedback.
Response from Verizon Connect
Thank you for taking the time to post this review. While we are pleased to know you are receiving value using Reveal, we are very disappointed to hear about your experience with customer service. We apologize for the frustration. We'd like to offer some assistance offline if you still need it. Please email us at: [email protected]
- Industry: Food & Beverages
- Company size: 11-50 Employees
- Used Daily for 2+ years
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Review Source
Verizon Connect - How to Destroy a Product
The software itself works well -- contract renewal, the switch to 4G (which now has been going on for almost 2 years and I still can't get anyone to talk to me about the contract) and customer support in general is just horrendous. We were a customer of Fleetmatics, and they were great to work with -- this is the worst I have ever seen -- babies crying in the background, terrible noise levels when you actually get someone on the phone -- the list goes on and on. Anyone at a management level on the customer service side should be fired now!
Pros
The software itself is acceptable -- but certainly not superior to anything else in the industry
Cons
The CUSTOMER SERVICE AND ADMINISTRATiON is the worst I have EVER experienced -- from an impossible to understand sales and support org structure -- numerous people from different departments but none ever call back -- not clear who has any authority -- it is impossible to describe how bad this is.
- Industry: Mental Health Care
- Company size: 5,001-10,000 Employees
- Used Daily for 1+ year
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Review Source
Verizon Connect
I will keep using this application for services that we offer.
Pros
Using this software allows us to track the travel of patients and make sure they get to us safely.
Cons
It can be a little expensive. But its very easy to use.
Response from Verizon Connect
Thank you for taking the time to share your positive experience with us. We're happy to hear you are finding value in our product and services. We appreciate your feedback regarding the price. We would like to learn more about your success with Reveal and hear other concerns or suggestions. If you would like to continue the conversation, please email us at: [email protected]
