---
description: Review of DID Logic Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: DID Logic | Reviews, Pricing & Demos - SoftwareAdvice AU
---

Breadcrumb: [Home](/) > [Telephony Software](/directory/1710/computer-telephony-integration/software) > [DID Logic](/software/117336/did-logic)

# DID Logic

Canonical: https://www.softwareadvice.com.au/software/117336/did-logic

> DID Logic is a VoIP and local SIP trunking solution that helps businesses in education, customer care, eCommerce, hospitality, trading and other industries streamline processes related to call encryption, automatic call distribution (ACD) monitoring, emergency calling and mobile messaging, among other processes.


DID Logic's call forwarding functionality lets team members create virtual numbers and receive calls across multiple devices, including landline, SIP device, and mobile. The built-in dialers allow staff members to set up multiple channels, track do not call (DNC) lists and handle local gateways in compliance with local business regulations. Additionally, it enables employees to send SMS based alerts and notifications for multiple purposes, such as booking confirmations, asset tracking, OTP codes, account verifications and fraud monitoring.


DID Logic comes with an application programming interface (API), which lets businesses integrate the platform with several third-party solutions. It is available on monthly subscriptions and support is extended via phone, email, FAQs and other online measures.
> 
> Verdict: Rated **4.0/5** by 4 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.0/5** | 4 Reviews |
| Ease of Use | 4.0/5 | Based on overall reviews |
| Customer Support | 4.0/5 | Based on overall reviews |
| Value for Money | 3.8/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: DID Logic
- **Founded**: 2008

## Commercial Context

- **Starting Price**: USD 25.00
- **Pricing model**: Per Feature (Free version available) (Free Trial)
- **Pricing Details**: DID Logic is available across three pricing plans, outlined below. It also offers free trial.

Basic level: $25/per month

Business: $250/per month

Wholesale: $2,500/per month
- **Target Audience**: 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- API
- Access Controls/Permissions
- Alerts/Notifications
- Auto-Dialer
- Automatic Call Distribution
- Call Center Management
- Call Monitoring
- Call Queues
- Call Recording
- Call Reporting
- Call Routing
- Call Screening
- IVR
- Interaction Tracking
- Monitoring
- SIP Trunking
- SMS Messaging
- Third-Party Integrations
- VoIP

## Integrations (2 total)

- LiveAgent
- Zoiper

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support

## Category

- [Telephony Software](https://www.softwareadvice.com.au/directory/1710/computer-telephony-integration/software)

## Related Categories

- [Telephony Software](https://www.softwareadvice.com.au/directory/1710/computer-telephony-integration/software)
- [VoIP Software](https://www.softwareadvice.com.au/directory/4508/voip/software)
- [SIP Trunking Providers Software](https://www.softwareadvice.com.au/directory/425/sip-trunking/software)

## Alternatives

1. [Telnyx Suite](https://www.softwareadvice.com.au/software/66273/telnyx-suite) — 4.8/5 (195 reviews)
2. [VoIP.ms](https://www.softwareadvice.com.au/software/185743/voipms) — 4.8/5 (697 reviews)
3. [Twilio](https://www.softwareadvice.com.au/software/390005/twilio) — 4.4/5 (501 reviews)
4. [Zoom Phone](https://www.softwareadvice.com.au/software/123022/zoom-phone) — 4.5/5 (243 reviews)
5. [Momentum](https://www.softwareadvice.com.au/software/169192/momentum) — 4.6/5 (102 reviews)

## Reviews

### "Great service" — 5.0/5

> **Atilla** | *30 March 2026* | Online Media | Recommendation rating: 10.0/10
> 
> **Pros**: Super service, the support was very helpful. Josh from the support team quickly helped me get a number that wasn't even available on the site by default. It was sorted out fast, and they were quick to help whenever a problem came up.
> 
> **Cons**: At first, it was a bit strange that the support contacted me on WhatsApp, as it's not common practice in my country, but I was quickly reassured that the outreach was legitimate.

-----

### "Excelent Infrastucture Quality" — 5.0/5

> **Vinicius** | *3 December 2020* | Marketing & Advertising | Recommendation rating: 10.0/10
> 
> **Pros**: Support and infrastructure quality...
> 
> **Cons**: Theres no API for accelerating requests as well as the need to ask for mobile numbers provisioning by email
> 
> Excellent

-----

### "Beware of DIDlogic scam artists" — 1.0/5

> **Verified Reviewer** | *4 July 2023* | Business Supplies & Equipment | Recommendation rating: 0.0/10
> 
> **Pros**: Virtual phones that redirect to your national number
> 
> **Cons**: I stopped using their services well over a year ago. But to my surprise they were charging me $25 per month for nothing. I had zero phone numbers or services. They don't let you downgrade either.You can't stop the monthly charges on the website, as it doesn't allow you to do so.
> 
> I sent tickets asking for a refund, they won't. Even though they know I havn't used any of their services for over a year. Extremely bad business that doesn't care about their customers. I was going to activate a new number today and I was shocked to see they were charging to my business bank account every month for nothing.End of the day, they dont care\! So hopefully anyone wanting to use their services will see this review.

-----

### "good quality" — 5.0/5

> **Verified Reviewer** | *19 November 2020* | Farming | Recommendation rating: 10.0/10
> 
> **Pros**: Wide coverage, user-friendly, good quality
> 
> **Cons**: Less local numbers in Western Africa. Sometimes difficult to find the numbers there.
> 
> not much local numbers in Wester Africa

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/117336/did-logic)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/voip/did-logic-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/117336/did-logic> |
| en-GB | <https://www.softwareadvice.co.uk/software/117336/did-logic> |
| en-IE | <https://www.softwareadvice.ie/software/117336/did-logic> |
| en-NZ | <https://www.softwareadvice.co.nz/software/117336/did-logic> |

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