About Snapfix

Snapfix is a mobile and web-based platform that uses photos, videos, messages and traffic lights to keep teams organised. With Snapfix, team members can instantly capture and report issues or faults, assign the tasks to appropriate personnel internally and gain full visibility into the progress of getting that problem fixed. It uses a simple traffic light system, allowing supervisors to see whether a task is in the red category (not started), yellow (in progress) or green (completed). Snapfix was initially built for the environment and building management industries but is designed to be used in any situation and can even be used personally for free.
Snapfix Software - Welcome to Snapfix
Snapfix Software - Instantly capture tasks and issues
Snapfix Software - Collaboration made easy
Snapfix Software - See progress at a glance
Snapfix Software - Checklist feature
Snapfix Software - Scheduler feature
Snapfix Software - Welcome to Snapfix - thumbnail
Snapfix Software - Instantly capture tasks and issues - thumbnail
Snapfix Software - Collaboration made easy - thumbnail
Snapfix Software - See progress at a glance - thumbnail
Snapfix Software - Checklist feature - thumbnail
Snapfix Software - Scheduler feature - thumbnail

Snapfix pricing

Snapfix has a free version and offers a free trial. Snapfix paid version starts at USD 9.90/month.

Starting Price:
USD 9.90/month
Pricing Details:
FREE: Snapfix offers a free version with basic functionality and limited to 5 users/100 tasks. SELF-SERVE: $99/month (annual billing - 10 users/2500 tasks) or $119 (monthly billing) for core functionality BUSINESS: Custom pricing for additional use cases and features. Please contact Snapfix for the Business pricing plan.
Free Version:
Yes
Free trial:
Yes

Alternatives to Snapfix

ECAT is a cloud-based audit management solution that helps organizations monitor, review and generate reports on safety...

Hippo CMMS

Hippo CMMS is a powerful, easy-to-use cloud-based computerized maintenance management solution for a wide range of...

Lucernex

0
Lucernex is a cloud-based software platform for real estate and equipment leases. With Lucernex you can automate your...

MaintainX

MaintainX is a web-based CMMS tool that can be used on mobile devices. It aims to improve workflow completion and...
UpKeep's CMMS is a modern maintenance and asset management solution for your team. From your desktop to your phone and...

BigChange

BigChange is the complete cloud-based Job Management Platform bringing customer relationship management (CRM), job...

Snapfix Reviews

Feature rating

Value for Money
4.5
Functionality
4.5
Ease of Use
5
Customer Support
5
5 reviews of 55 View all reviews
Adrian C. Adrian C.
  • Industry: Facilities Services
  • Company size: 1,001-5,000 Employees
  • Used Daily for Free Trial
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
4

5
Reviewed on 17/09/2021

Great product

Positive experience so far and the software has good potential to support my business needs in multiple ways going forward.

Pros

The snapfix software is very simple and easy to use. The process is straightforward and the end results are clear and concise

Cons

No negatives so far as i have am only using it for a number of weeks.

Alternatives Considered

ECAT

Reasons for Switching to Snapfix

It delivered the product i wanted more specifically
Declan B. Declan B.
  • Industry: Hospitality
  • Company size: 51-200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
5

4
Reviewed on 21/09/2021

Snapfix @ Tallaght Cross Hotel

Very Positive, we were surprised how well some of our housekeeping and maintenance team engaged with the app (technology) and they feel it has been a great assistance to them.

Pros

Retaining Historic Data / Issues for Hotel Bedrooms and/or facilities throughout the property has been very beneficial. We can view trends that are occurring and track problems.
Maintenance can review the problems, by location and/or category, and plan accordingly.
Fire Walk application is very helpful, and removes the need for a separate app.

Cons

We haven't adequately used all of the features, including uploading essential Health & Safety Service/Maintenance plans to the app.

Fidelma M. Fidelma M.
  • Industry: Hospitality
  • Company size: 51-200 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
4

3
Reviewed on 22/06/2021

Hotel Maintenance

Pros

Easy to use. Traffic light system. Pictures explain a thousand words.

Cons

Maybe add a priority feature - Urgent, not urgent, routine.....

Rishnoor K. Rishnoor K.
  • Industry: Hospitality
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 17/09/2021

The best facilities management system

We adopted Snapfix when it was still in its infancy, I believe we were their second customer, from the very first interaction we had with the [SENSITIVE CONTENT], he was open to feedback, was keen to develop Snapfix in a manner that at its core it remained simple and effective and Snapfix delivers on that promise.
It is easy to use, hence ease to adopt, team members do not require any more than 5 mins training as it is very similar to whatsapp in its functionality, it also breaks the language barrier as issues are being reported using photos.
Snapfix enhanced our maintenance team productivity by approx. 30% and made it easy for non-facilities executive management to manager and monitor the facilities/maintenance department.

Pros

Easy to install
Easy to use
Minimal training required for team members
Fair pricing
Most importantly very effective, efficient, friendly and professional customer service

Cons

It can take a number of minutes to download reports from the mobile app.

John H. John H.
  • Industry: Nonprofit Organization Management
  • Company size: 11-50 Employees
  • Used Daily for Free Trial
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 30/07/2021

Snapfix for our church

The customer service has been fantastic.

Pros

I like the ease of setup, deployment and use of this product. The fact that it can be used on a smartphone, tablet or PC makes it easy for all to use.

Cons

There are a few features that I know they are working on which will improve this product.

Alternatives Considered

Hippo CMMS

Reasons for Choosing Snapfix

I needed something that was much easier for employees to communicate issues they encounter as they go through the day to day operation. With this, they open the app, snap a picture, describe what the issue is and submit it. The other system had no easy way for people

Reasons for Switching to Snapfix

Simple and cost effective

Response from Snapfix

Thank you so much for this amazing review John! We are glad to hear all this positive feedback. As you mentioned we are constantly developing new features to meet our customers' needs.

Replied 04/08/2021

Related categories