--- description: Review of Retail Express Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Retail Express | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [POS Systems](/directory/210/web-based-point-of-sale-software/software) > [Retail Express](/software/11912/retail-express) # Retail Express Canonical: https://www.softwareadvice.com.au/software/11912/retail-express Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.com.au/software/11912/retail-express?page=2) > Retail Express is a powerful cloud-based retail POS software solution. Built with advanced, enterprise-level integrations and features at a competitive price, it’s ideal for single-store, multi-store (1 – 100+) and enterprise retailers. Since launching in 2004, Retail Express has helped thousands of Australian and New Zealand retailers integrate their bricks and clicks, eliminate manual processes, increase productivity and profits, reach new customers, dramatically enhance the customer experience and rapidly grow their business. Various retail industries choose Retail Express, including furniture, fashion, footwear, pet stores, homewares, sports and outdoors, nutrition, discount variety, toys and hobbies, rural supplies and workwear. Retail Express POS Software: Retail Express is packed with smart algorithmic inventory management features. These features allow retailers to automate stock replenishment, use a Google-like predictive product search and track live inventory levels. Retail Express has powerful supply chain and fulfilment features — built to help even the most complex businesses. These features allow retailers to set up split and partial fulfilments, make special and pre-orders easily, and track incoming orders — all from the POS. The Retail Express POS system integrates deeply with popular eCommerce, accounting, marketing, fulfilment and supplier platforms to build a comprehensive wheelhouse of retail management in one system. This advanced POS and back-office system was designed by retail experts for retailers. It’s easy to use for in-store and back-office staff, enabling them to conveniently complete numerous tasks with just a few clicks. Based in the cloud, you can look forward to 99.9% uptime and the robust security that Microsoft Azure provides. There’s an offline POS mode, perfect for remote work or when the Internet fails. Staff can keep selling with the offline POS. Then, once back online, the system automatically syncs all data. Use the software anywhere and on any device — in-store or online. Every retailer receives outstanding Australian-based assistance during the set-up process and ongoing support. A dedicated personal Success Manager guides them through the entire implementation process. Staff can be provided with on-demand training — and ongoing responsive support is always available — with phone calls answered in under 60 seconds. Here’s what you get with a free demo: When you organise a free personalised demo with one of Retail Express’ expert team members, they’ll show you how you can do the following: 1. Integrate accounting data seamlessly 2. Remove manual reporting and stocktaking tasks 3. Manage a large product-line inventory or complex fulfilment supply chain 4. Reduce countless (and costly) back-of-house labour hours 5. Use one pool of stock across every store location and online 6. Launch eCommerce and omnichannel features like Click \& Collect, Live Stock in Store and Ship from Store (decentralised fulfilment) 7. Get a single detailed view of your customers and their history for personalised — and far more profitable marketing campaigns > > Verdict: Rated **3.8/5** by 17 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.8/5** | 17 Reviews | | Ease of Use | 3.5/5 | Based on overall reviews | | Customer Support | 3.7/5 | Based on overall reviews | | Value for Money | 3.8/5 | Based on overall reviews | | Features | 3.7/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Maropost - **Location**: Toronto, Canada ## Commercial Context - **Pricing model**: Usage Based - **Pricing Details**: Monthly fees start from as low as $129/mo per store (plus setup). Various pricing plans are available to best suit your cash flow and instant tax deduction goals. Contact Retail Express for detailed pricing information. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop) - **Supported Languages**: English - **Available Countries**: Australia, Canada, New Zealand ## Features - API - Access Controls/Permissions - Accounting - Accounting Integration - Activity Dashboard - Alerts/Notifications - Barcode Recognition - Barcode/Ticket Scanning - Barcoding/RFID - Billing & Invoicing - Bills of Material - CRM - Campaign Management - Cash Management - Channel Management - Commission Management - Cost Tracking - Credit Card Processing - Customer Accounts - Customer Database ## Integrations (21 total) - ActiveCampaign - Adobe Commerce - Afterpay - BigCommerce - Fiserv - MARKETPLACER - MYOB Acumatica - MYOB Business - Mailchimp - NetSuite - Phocas - RAMP - Riot - Shippit - Shopify ... and 6 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [POS Systems](https://www.softwareadvice.com.au/directory/210/web-based-point-of-sale-software/software) ## Related Categories - [POS Systems](https://www.softwareadvice.com.au/directory/210/web-based-point-of-sale-software/software) - [Sporting Goods POS Software](https://www.softwareadvice.com.au/directory/109/sporting-goods-store-software/software) - [Retail Inventory Management Software](https://www.softwareadvice.com.au/directory/30/inventory-management-software/software) - [Retail Accounting Software](https://www.softwareadvice.com.au/directory/31/accounting-software/software) - [Small Business POS Systems](https://www.softwareadvice.com.au/directory/456/small-business-pos/software) ## Alternatives 1. [Epos Now](https://www.softwareadvice.com.au/software/21000/epos-now) — 3.8/5 (715 reviews) 2. [Shopify](https://www.softwareadvice.com.au/software/390630/shopify) — 4.5/5 (6678 reviews) 3. [RetailEdge](https://www.softwareadvice.com.au/software/1162/retailedge) — 4.8/5 (186 reviews) 4. [PayPal](https://www.softwareadvice.com.au/software/104664/paypal) — 4.6/5 (26359 reviews) 5. [Lightspeed Retail](https://www.softwareadvice.com.au/software/1932/lightspeed-retail-pos) — 4.0/5 (975 reviews) ## Reviews ### "Retail Express Implementation for a Small Multi Sectioned Retail Business" — 4.0/5 > **Brad** | *19 May 2020* | Retail | Recommendation rating: 10.0/10 > > **Pros**: Modern Cloud based system that has all the Reporting Requirements needed but all the Functionality of a Modern System in a Age of Technology Advancement . It seems as though it has been designed for this Purpose not the " that's something we are going to develop in the Future attitude" that other Systems seem to have. > > **Cons**: At this stage I believe it is still the Honeymoon Period so just " Training Training Training" to get the Most out what we can Do with Retail Express > > The Overall Experience has been great very easy to transition . The On-boarding Program for Training was Great and the Access to Resources Fantastic. The Implementation Manager and other Points of Contact were all great to deal with. ----- ### "Customer service is horrendous" — 4.0/5 > **Charles** | *28 May 2024* | Retail | Recommendation rating: 2.0/10 > > **Pros**: It allows you to display images of products and you can add upsell products to the POS screen. > > **Cons**: Too many clicks to go through a sale but far more than anything else the customer service is horrendous. We have had an issue with our two outlets generating wildly incorrect inventory stock value figures. It has been looked at by a support rep from Maropost for months now and despite continually being told the developers will look at it soon, we still have no result. This means we do not know what stock value we hold in our retail stores. ----- ### "Awful experience" — 1.0/5 > **Stuart** | *1 March 2025* | Retail | Recommendation rating: 0.0/10 > > **Pros**: Nothing positive to report. We do not recommend. > > **Cons**: Retail express made lots of promises. During the onboarding they recommended using a third party integrator app to allow us to have 3 variants. This app did an unauthorised upload that basically destroyed our website and deleted a significant number of our variants. They didnt help in any shape or form to rectify the issue which we are still recovering from/ > > Awful. The customer service team have shown no care for what occurred to our business and haven't called the allocated times we have arranged. There is no way to call anyone direct. They claim they have done what their contract has specified despite us having an unusable system and blame it on the integrator app they recommended. They have shown no care at the destruction this has caused to our business. Despite the system being unoperational and never used they continue to take their monthly fee. ----- ### "A Fantastic System for all Retailers, big and small" — 5.0/5 > **Luke** | *8 June 2020* | Retail | Recommendation rating: 10.0/10 > > **Pros**: The easy to use system means my staff picked it up quickly. The detailed Back of House reporting is a managers dream. > > **Cons**: The only thing I've seen missing is an ability to sell an item via weight ($$/per kg), but it's minor. Our previous system never had this either so we're well placed to get around it. Would be great in the future. > > From the initial Sales manager, to the Implementation Manager.... all staff were fantastic, enthusiastic and more than capable of handling any questions/issues I had. ----- ### "Excellent product with great integration across Shopify and Xero" — 5.0/5 > **Geoff** | *15 September 2021* | Retail | Recommendation rating: 10.0/10 > > **Pros**: Retail Express is easy to use and integrates well across our online platform and accounting software > > **Cons**: It would be very helpful if the accounting utilised both Cash and Accrual, not just Accrual. > > We have found that the lead up to going Live and the learning process has been very well supported by the Implementation Team. The tutorials are extremely helpful and very comprehensive. The responses to our emails are always very informative and the telephone conferences with an Australian based expert is ideal. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.com.au/software/11912/retail-express?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/11912/retail-express) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data