---
description: Review of RedHorse CRM Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: RedHorse CRM | Reviews, Pricing & Demos - SoftwareAdvice AU
---

Breadcrumb: [Home](/) > [iPad CRM Software](/directory/433/ipad/software) > [RedHorse CRM](/software/11928/redhorse)

# RedHorse CRM

Canonical: https://www.softwareadvice.com.au/software/11928/redhorse

> RedHorse CRM is a windows-based contact manager solution for small and midsize businesses. The product features include customer service and support, knowledge base, project management, reporting, and more. It provides a library of pre-configured report templates to prepare regular or ad-hoc reports. The dashboard provides multiple charts and graphs to display sales metrics and leads data. Users can also use RedHorse Mobile, which gives users real-time access to contacts, calendar, and accounts. It is available on iOS, Android devices and web browsers.


RedHorse CRM integrates with systems such as Microsoft Outlook, QuickBooks, Gmail and Constant Contact. Users can send bills and quotes directly into QuickBooks, sync calendars and emails between system and Outlook and manage campaign reporting through Constant Contact.


RedHorse CRM is used by companies in industries including construction, advertising, legal and accounting. Pricing is per-seat licensing and is based on outright payment or monthly subscription.
> 
> Verdict: Rated **3.5/5** by 4 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **3.5/5** | 4 Reviews |
| Ease of Use | 3.4/5 | Based on overall reviews |
| Customer Support | 3.2/5 | Based on overall reviews |
| Value for Money | 3.0/5 | Based on overall reviews |
| Features | 3.5/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: RedHorse Systems
- **Location**: Suite 120, US

## Commercial Context

- **Pricing model**:  (Free Trial)
- **Pricing Details**: Contact RedHorse Systems for pricing details.
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- CRM
- Campaign Management
- Dashboard
- Document Storage
- Email Management
- Email Marketing
- For Insurance Industry
- Internal Chat Integration
- Lead Management
- Marketing Automation
- Mobile Access
- Referral Tracking
- Reporting/Analytics
- Sales Pipeline Management
- Social Media Integration
- Templates
- Workflow Management

## Category

- [iPad CRM Software](https://www.softwareadvice.com.au/directory/433/ipad/software)

## Related Categories

- [iPad CRM Software](https://www.softwareadvice.com.au/directory/433/ipad/software)
- [CRM Apps](https://www.softwareadvice.com.au/directory/1491/mobile-crm/software)
- [IT Ticketing Systems Software](https://www.softwareadvice.com.au/directory/1630/it-ticketing/software)
- [Insurance CRM Software](https://www.softwareadvice.com.au/directory/342/insurance-crm/software)
- [CRM for Startups Software](https://www.softwareadvice.com.au/directory/3235/startup/software)

## Alternatives

1. [Infor CRM](https://www.softwareadvice.com.au/software/4874/infor-crm) — 3.7/5 (25 reviews)
2. [Bitrix24](https://www.softwareadvice.com.au/software/128326/bitrix24) — 4.2/5 (984 reviews)
3. [Salesforce Sales Cloud](https://www.softwareadvice.com.au/software/2764/salesforce-sales-cloud) — 4.4/5 (18768 reviews)
4. [Zoho CRM](https://www.softwareadvice.com.au/software/392464/zoho-crm) — 4.3/5 (6964 reviews)
5. [LiveAgent](https://www.softwareadvice.com.au/software/109980/liveagent) — 4.7/5 (1753 reviews)

## Reviews

### "Transitioned from Gold Mine many years ago. Almost a clone of GM." — 3.0/5

> **Terry** | *17 October 2017*
> 
> **Pros**: Works well when not having IT issues. Want customize-able work flow along with integrated email by contact.
> 
> **Cons**: For years have been trying to "fix" problems with being kicked out of software and email issues of error messages that make us go to the "outbox" and press send again. Home office is of no help. Want us to rely on re seller who only has a few RH clients

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### "RedHorse CRM Complete" — 5.0/5

> **Eric** | *21 August 2015* | Computer Software | Recommendation rating: 10.0/10
> 
> **Pros**: RedHorse CRM Complete has all the business modules to power my business. I especially like and use the Customer Service Ticketing module. As customers have issues with the technology, we create a Customer Service Ticket for each issue, track all the activities, emails, and interaction to resolve the issue. We are able to track all our parts and labor on the Ticket, and with the integration with Intuit QuickBooks, we can easily send over the invoice for all the parts and labor in to QuickBooks. Very powerful feature which we use every day\!
> 
> **Cons**: I currently don't have anything I like the least about this product and/or vendor.

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### "Likely the best CRM on the market, just not so well known\!" — 4.5/5

> **Randy** | *17 June 2015* | Management Consulting | Recommendation rating: 10.0/10
> 
> **Pros**: RedHorse is a complete Business Management System not just a CRM.  It has everything a SMB needs to operate their business.  From marketing to servicing to accounting linkage.

The vendor adds capabilities as the identified customers needs grow.
> 
> **Cons**: Unfortunately they're not well known online or in the marketplace.  Could use more resources internally in marketing.

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### "Unremarkable system with a dull UI" — 1.5/5

> **Christian** | *12 July 2015* | Primary/Secondary Education | Recommendation rating: 1.0/10
> 
> **Pros**: RedHorse CRM looks like a Microsoft Office product. As such the UI appears to be somewhat familiar which helps navigating to a certain degree. RHCRM offers a range of standard functions, including invoice integration.
> 
> **Cons**: RedHorse CRM looks and feels like a system from the late 90's or early 00's. While that is not inherently bad, it highlights the fact that other systems, such as Base, Microsoft Dynamics, Salesforce etc., are lightyears ahead in terms of UI, functionality beyond what can be considered standard in 2015, and overall impression in general.

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/11928/redhorse)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/crm/redhorse-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/11928/redhorse> |
| en-GB | <https://www.softwareadvice.co.uk/software/11928/redhorse> |
| en-IE | <https://www.softwareadvice.ie/software/11928/redhorse> |
| en-NZ | <https://www.softwareadvice.co.nz/software/11928/redhorse> |

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