Bookeo

Pros

The ease of set up & use. I can charge clients online without wasting time after the session.

Cons

To have more tools available the price increase is too high

Pros

I cannot say enough good things about this software. I tend to shop things to death, and Bookeo was head and shoulders above the other options.
The customer support is prompt, and clear. The team has been very patient to point me in the right direction when I needed to expand the software's capability for my growing counseling practice.

Cons

Like any software, there is a learning curve on the front end. It took me awhile to get it set up, BUT I can't imagine another software being easier or requiring less time. The software is so robust, and I have yet to come close to using all of its features.

Alternatives Considered

Reasons for Choosing Bookeo

Switched From

Reasons for Switching to Bookeo

Pros

The monthly fee option was the most appealing as opposed to commission based.

Cons

I would echo the other reviews here who found the support staff condescending. I sent several emails and wasted hours trying to get a phone call with support or sales to iron out some issues and questions to no avail. They prefer to waste time by email instead when a quick phone call would suffice.
Bookeo also do not do live one to one demos like most providers and refused all attempts at a phone call to find resolution. A terrible performer.
There are better alternatives available

Pros

we’re launching a boat cruise business this season. we used squarespace as a webhost, then completely set up our scheduling app with Acuity, which is the squarespace default scheduling app. it was very much a square peg in a round hole experience, we contorted every possible way to try and make the app work, but it was just not right. we cancelled that, and started over with square appointments, who touted some of the features we couldn’t find in Acuity, but then, when you really got into the details, weren’t applicable. we cancelled that, and started over in fresha, but realized their pricing was ridiculous.

finally, we stumbled across bookeo, and the more we delved into your app, the more excited we became. instead of trying to somehow twist your app into letting us offer what we planned, bookeo anticipated every need, and even gave us options we hadn’t yet considered.

instead of trying to adjust our business to work around the app, your app actually guided us in the process of launching our new business.

your pricing is on point, and we haven’t come across any sneaky pricing tricks, which is a big relief, relative to most of the other apps we’ve tried. everything has been so straightforward, and so user friendly, we haven’t needed support yet. but in the event we do, we got a good feeling we’ll get what we need.

thanks for this great app, which has really made a difference in launching our charter cruise business.

Cons

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Pros

Great for barbers, Clean and simple interface. Category dropdowns, next pages - no constant scrolling, Addition feature (to add add-ons with a service vs combos), Terms and Service included in Emails. The automatic booking cancellation, thank you message, Website integration

Cons

Does not work with service duration times, just intervals without a 45min time., No Sms Confirmation for Clients, Can not add additional wording to Reminders, Unable to check on multiple devices at the same time, Payment option choices not by Merchant.